[Resolved] Dream11 Fantasy — Unable to change/update team for IPL match against SRH Vs RCB | |
Date of Incident: 6th of Nov 2020 Email: [protected]@gmail.com Team name: Stupid Minions I had created 3 teams for SRH Vs RCB match and enrolled in 8 contests as below: 1. 2 lacs prize pool - Entry - 9999/-, 1 team 2. 1 lac prize pool - Entry - 3999/-, 1 team 3. 10K prize pool - Entry - 5353/-, 1 team 4. 10K prize pool - Entry - 2999/-, 1 team 5. 15 lacs prize pool - Entry - 75/-, 3 teams 6. 15 lacs prize pool - Entry - 75/-, 2 teams 7. 24 Crores prize pool - Entry - 49/-, 3 teams 8. 12 Crores prize pool - Entry - 35/-, 3 teams Total Entry: 22977/- Rs Your app didn't allow me to change/update the teams causing me to play with non-playing and less performant players. I am attaching the screen-shot of the issue I faced while trying to update the teams. Refund my amount immediately as per fail policy terms as your app crashed and messed up my experience and contest winning experience. Regards, AK Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support Nov 15, 2020 Dream11 Fantasy Customer Care's response Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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