Dream11 Fantasy — winning balance forfeited

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My winning balance was forfeited inspite of my account was verified successfully.

My winning balance was nullified
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Dream11 Fantasy customer support has been notified about the posted complaint.
Sep 18, 2020
Updated by Prashant Suvarna
Hello

Rs 526/- was expired and nullified. My pan was verified and bank account with ICICI was successfully added.

I am not sure why this was forfeited and such type of transaction looks like sham.

Now when I checked again it's showing my mobile Number, email and Pan verified. Snapshot attached.

For some strange reason it's asking me to reverify bank account details which is totally unacceptable.

I feel cheated that my amount is forfeited even though my account was verified in all sense

Request you to reinstate my balance else will have to report the same to consumer forum for cheating.

Regards
Prashant Suvarna

I have reverified my bank account again.

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Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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