Drivezy — Drivezy Scam: Refund not processed

I booked a car for rent using Drivezy for 15 days which costed around Rs13k. The day of the booking, I went to Drivezy Bellandur Hub to collect the car but it was locked. The person responsible (ph. +91 [protected]) called and said that he would reach the place in 10 mins but didn’t show up at all. He even cancelled the booking from his end on the app, and stopped receiving our calls, and I have not received any refund till now.