Drivezy Complaints & Reviews

During the rental period 24 -26 November 2020, the car unfortunately broke down midway, and in order to continue my journey, I had to arrange and pay for the necessary repairs out of my own pocket. I promptly reported the incident to Drivezy, and I was informed that I would be reimbursed for the expenses incurred during the repair process. My refund amount total Rs.4500.

Regrettably, despite the considerable amount of time...

Now I couldn’t use it my money has lost in that app so plz file a case about them to refund it back...

I had invested many 2wheelers on drivezy platform, initial months everything was smooth, now they have closed there company but they are not returning vehicle back and also they are selling those vehicles illegal without approval from partner, 1 year new fascino was sold for 18k without approval and that money is also not credited back to partner, if partner wants to complaint on police station. Police folks suggested to go to sheshadripuram...

I had booked a two wheeler with Drivezy. I was informed the vehicle is unavailable and the service manager cancelled the booking. He said the refund would be credited back within 3-4 days. It's been a week since.

No refunds yet.

Details:
PNR : [protected]...

On Friday 28th Jan 2022 6:30 pm I had a booking for a vehicle done through the app. I tried to confirm booking via chat but no one responded. Their number wasn't working either. So I went to the pick up location and was left stranded there and nobody from the company was available. And neither was the car present there. On inquiring nearby people they mentioned that the guy is never available and most customers experience the same thing....

PNR: [protected]

I have been waiting for a fuel refund. It's been more than a month now. I'm wanting to know the status of my refund. I completed the trip on 21st July 2022. Please assist. I want the fuel refund in my Bank account which I've already added on the Drivezy app.

In the app, it says it takes 2 working days to refund the amount. Yet, no activity till now.

I already tried to contact them...

Booked a scooter from Drivezy, they never gave me one and took my money. I did not receive any refund and it's been 3 months since then. They are not even replying to support chat/ emails...

I booked a car for rent using Drivezy for 15 days which costed around Rs13k. The day of the booking, I went to Drivezy Bellandur Hub to collect the car but it was locked. The person responsible (ph. +91 [protected]) called and said that he would reach the place in 10 mins but didn’t show up at all. He even cancelled the booking from his end on the app, and stopped receiving our calls, and I have not received any refund till now....

I booked a brezza and went to collect the car. The drivezy guys told me that car is not serviced and hence our 2 days of trip was ruined by drivezy. The guy told he is initiating refund. I have been waiting for a
month and the refund is nowhere to be found. i even changed the refund mode to wallet, which they claim is faster, but of no use. Please help me.

PNR : [protected]
Car booked from : 2 july 2022...

I have invested my vehicle in Drivezy company then named as Justride in Mar 2017.

It was decided that vehicle will be with them for 3 and half years on contract and later will be handed over to me once the Tenure is completed. But I have still not received my vehicle and no one is responding from their end.

Last communication from the company was received in January 2020 stating we will get back to you.
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I have booked a car and canceled it (due to a change in plan) on Drivezy then requested for refund but I've not received the refund amount (3463 INR) yet it's been a month. Could you please look into it?

PNR : [protected]...

Date of Incident: 20th May 2022
Honda Activa(KA51 AC 1385) Booked Amount: 1334(Paid)
Pickup Location & Time: Bommanahalli 01 June 2022 10:30 AM
Drop Location & Time: Bommanahalli 01 July 2022 10:30 AM
PNR: [protected]

I booked the vehicle for complete month and 2 days before I checked in the app it was not showing anything in upcoming bookings. Checked in other tabs found my booking in cancelled booking....

I have booked a activa for 30 days. But at the time of pickup, it showed in drivezy app that the ride has been cancelled but its been more than a month, I havent received my refund of amount Rs 2667....

I have booked an activa from Drivezy for 30 days which costs me about Rs 2667. But at the day of pickup, in the app, it showed the booking has been cancelled and its been more than a month, they havent credited the refund amount. The customer service is really pathetic . Requesting Drivezy to kindly refund my amount....

I have made a booking on 26 Feb 2022, 9:31 PM to pickup Maruti EON(4 Seater- Petrol), from Koramangala Center, Bangalore.
The amount of Rs.2093/- has been deducted and it was showing booking confirmed in the Drivezy App.

The pickup was planned on 27 Feb 2022, 8:00 AM from Drivezy Koramangala Center. When I reached to the pickup point I saw it was not operational and I checked my booking it was showing as "Cancelled"....

I have booked a car during lock down in Apr-2021. There was problem in the BATTERY. So, I have changed it and submitted the bill to them. But from last 8 months, they are saying that the refund will be processed and The amount will be refunded. But even after 8 months, no response or no replies to emails or calls. These people are not at all worried about their customers....

I booked a self-drive car on 25th of feb 2022 (from pune city, Baner area) for date 28th Feb 2022 and on 28th morning they call me and tell that the station is not operational anymore and the car is not available.
And then they cancel the booking by saying that the amount will get credited back to you.

But I haven't received the money yet.
I have tried contacting them through mail and live chat, still nothing.br...

I booked a car for feb 11th to 14th and the money was debited for 8471 but the booking was not completed. I had to re book and again there was a debit of 8471 for a successfull booking.

my issue is the first debit with UPI reference[protected] has not been refunded yet....

Booked a vehicle in drivezy and got cancelled automatically without any prior notice. Money not refunded ....

Sir please refund my Bank......

As part of Drivezy scheme to purchasing old vehicle post Lockdown, i bought an Honda Cliq bearing number : KA51AC3683 on 20th June 2020. I have attached the payment receipt which was paid through UPI to Drivezy. I was told once system comes back to normal and RTO re-opens they will provide me with all the necessary documents for ownership transfer of the vehicle. However due to repeated lockdown this never happened, and i also couldn't concentrate...

Hi,

I am partnership with Drivezy last 2 years and I have not received amount till now.

Please help...

This company drivezy is a fraud company they are not responding to my questions . I booked a car rental wagon r on 29/12/2021 and paid in advance ₹1624 . Upon reaching pick up point I was told it is cancelled saying that vehicle is not available . And when asked about refund they said u will get it automatically. Still no signs of any refund . The reason why I'm complaining is because I saw many such reviews on play store similar to mine....

I had booked a vehicle 2 days ago the booking was cancelled by the manager today in the morning when my time of pickup was 22/12/2021 at 7.30pm they cancelled it and i got money to the wallet, now i again did a booking and now they're asking for 3000rs deposit other than the 3067 i already paid so i have to pay total 6067 now so i was asked to cancel by the manager and they have now deducted 406rs from me.

I want the complete...

I wanted to buy 2-wheeler vehicle from drivezy. So I went to drivezy site. I opened buy vehicle option and I selected one bike. After that, token amount 1000 rupees need to be submitted to proceed so I paid 1000 rupees on 15/12/2021 at 2.13pm through phonepe UPI method. After that I didn't get any mail or call for further process. I tried customer care number but it is not reachable. I mailed many time but no response and I msg on customer...

I had taken a Drivezy ride on 7th December, 2020 and have not received my eligible refund till today (3rd December, 2021). They confirmed that my refund was pending on 2nd September, 2021 and gave assurance but I haven't received the refund yet.

I had to write too many follow up mails to Drivezy with no response. Seems I have been frauded and I am feeling mentally harassed....

No refund since 2 months, after putting several mails, there is no response...

Our car rental ride ended on 24/09/2021 and it was eligible for refund of INR 9244/- and it's been 2 months I have not got the refund....

I had booked the vehicle on 11th sep 2021 at 1.02 pm. In app it was showing KA03AF2242 TATA HEXA is booked but due to damaged seat, uncleaned exterior and interior, stepney issue, i refused to take so the location manager/executive gave other vehicle KA03AF2236 TATA HEXA even this vehicle was uncleaned seats and poor indoor maintenance.

After i pick the vehicle i went to fuel station to refill the fuel after fuel refill the...

Dear team,

With utmost dissappointment I would like to bring to your notice the complete experience of my latest booking with you. I had booked the car for a trip from Bangalore to Tirupati(240 Kms) and I do have video recording of each and every instance explained below.

On 9th Sept 2021 10:20 pm we reached your fleet at Agara, Koramangla, Bangalore-560066. The fleet manager there first refused to handover...