| Address: Drivezy, Kothrud, Pune |
During the rental period 24 -26 November 2020, the car unfortunately broke down midway, and in order to continue my journey, I had to arrange and pay for the necessary repairs out of my own pocket. I promptly reported the incident to Drivezy, and I was informed that I would be reimbursed for the expenses incurred during the repair process. My refund amount total Rs.4500.
Regrettably, despite the considerable amount of time that has passed since then, I have yet to receive any reimbursement from Drivezy for the repair costs. I have been patient and understanding, but it has now been an extended period, and I believe it is only fair that I receive the promised reimbursement for the expenses I covered to make the necessary repairs.
I kindly request your assistance in resolving this matter as soon as possible. If there are any additional details or documentation required from my end to expedite the process, please let me know, and I will promptly provide the necessary information.
I appreciate your attention to this matter and look forward to a prompt resolution. Thank you for your understanding and cooperation.
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