Drivezy — Refund not given even after a month

Address:

Drivezy bomannahalli, Bengaluru

I booked a brezza and went to collect the car. The drivezy guys told me that car is not serviced and hence our 2 days of trip was ruined by drivezy. The guy told he is initiating refund. I have been waiting for a
month and the refund is nowhere to be found. i even changed the refund mode to wallet, which they claim is faster, but of no use. Please help me.

PNR : [protected]
Car booked from : 2 july 2022