Drivezy — Token amount paid but didn't receive any response

I wanted to buy 2-wheeler vehicle from drivezy. So I went to drivezy site. I opened buy vehicle option and I selected one bike. After that, token amount 1000 rupees need to be submitted to proceed so I paid 1000 rupees on 15/12/2021 at 2.13pm through phonepe UPI method. After that I didn't get any mail or call for further process. I tried customer care number but it is not reachable. I mailed many time but no response and I msg on customer care chat option but no response from their side.