Online purchase of Tory Burch Dash Backpack including courier delivery to Queensland, Australia. Payment made is US dollars.
Order Reference[protected]bd4d - placed on 24/04/2014
Payment method PayPal
Follow your order's status step-by-step
Date Status
16/05/2014 Preparation in progress
16/05/2014 Shipped
08/05/2014 Preparation in progress
24/04/2014 Payment accepted
I have been following my order history continuously, being patient and inquiring on my order. An email response bounce back commenting we will response within 48 hours. No real response is ever answered. To this day I am still yet to receive a refund or just receive my purchase.
Aug 14, 2020
Complaint marked as Resolved customer support has been notified about the posted complaint.
Sep 04, 2014
Updated by missneet Well below is a response from Dropped Pin via Facebook Messenger.
Dear Anita,
Thank you sincerely for your patience. Unfortunately at Dropped Pin we have been facing some major trouble with our accounts and access taken hostage by an internal member of the team. Please be assured all your details are secure.
This incident has only impacted our communications and daily operations.
With regards to your order, we sincerely regret that you have not received the same. Please bear with us as we investigate why this has not happened already and we will process a full refund via Paypal.
We thank you for your immense patience and apologise profusely for the delay.
Kindly bear with us as we do our best to resolve the issues.
Thanks & Regards
Dropped Pin
To this day I have not received a refund . Anita
