DTDC Couirer — Parcel received in Totally broken condition.

Address:

Jammu, Jammu and Kashmir

Sir my name is Nitish Kumar and i have booked a parcel of 38 kgs from Bihar Sharif nalanda to Jammu J&K (Postal code from 803101 to 180004) by DTDC courier which is the most safest service in India as i know, At the time of delivery i found that item in totally broken and damaged condition and i have put the remarks in receiving paper same. At the time of booking he has told me that we will indicate that this parcel contains music system handle with care. And i have pay for tis 2350/- Rs .At the time of delivery i have taken photographs. After that i have called to Jammu DTDC branch but he told me on telephone that you will get the claim from booking branch only so after that immediate i called to booking branch so many time but he did not attend me not a single time with satisfactory information in last 20 days. So it is requested to you what i should do in this situation. Thanks