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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jun 19, 2026

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DTDC Courier & Cargo reviews & complaints page 4

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Address: HOUSE NO, 3, Victoria Rd, Victoria Layout, Bengaluru, Karnataka 560047

Website: www.dtdc.in

Hey sir my AWB:D23594919 I’m contacting about my shipment it’s not getting any updates 1 week already passed today is Promised delivery date still I don’t have any update regarding my shipment the last status was received on 27-july. Please help me and revert me.

Dear Sir/Madam,

Recently you have enquired for DTDC consignment D23594919. As the shipment is within its promised delivery TAT please find tracking...

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I was schedule to pick up and deliver of my company item but DTDC didn't pick up on time it get delayed my item to be deliver on time so this halt my daily working of office until I received the item.
Tracking Number:F30280539...

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Address: Vasai

I would like to bring to you kind attention that I was a victim of online UPI fraud through phone call pretending to be DTDC customer service agent.

I’m a senior citizen residing in vasai. I was following it up my DTDC shipment from Dubai. I made couple of calls to DTDC courier office to inquire about my shipment. I received a call stating that he is a customer service agent from DTDC & our shipment is in Andheri office &...

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During the delivery, the delivery agent held the package over his head with a single hand and fell down in front of everyone's eye over the road just because of the lack of proper handling of the package.

I accepted the delivery as I was aware of the packaging, and anticipated there would not be any harm. And intimated to the delivery boy that if there is any problem ill raise the claim.

The product was damaged...

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Address: Nautanwa

I wanted to complain against DTDC Nautanwa. It’s my 3rd time experience, they never deliver to given address, instead always ask to pick it up from their office.

What’s the meaning of giving complete detail home address, if it has to delivered in DTDC courier office only?

They just always have some false reasons like delivery boy is not available to deliver, he met with an accident, tried to call on number...

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Dear Sir/Madam,

Yesterday we sent a courier to Chandigarh from Jalandhar, Punjab vide awb number T12633654. It was a small box and was adequately packed and taped with a brown tape.The contents of the same were bubble wrapped in the box for additional protection in transit. The same was delivered today. It was taped with a red DTDC tape on the bottom part.. After the same was opened it was found that all contents from the...

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On 7 May 2022, I couriered a passport from Jharsuguda Odisha to Nalgonda Telangana but it not reached yet its been more than 10 days. This is matter of serious concern because it is passport....

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Hi,
My courier which was addressed to me was received by someone else, and the status of tracking shows successfully delivered, I got the otp, but no one came to my house
The message I received :D43368019 is out for delivery.Plz share SMILE CODE (3237) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP

If I got the message, how did the delivery person deliver it to someone else.br...

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Address: Chinsurah

I had booked a shipment on 07-May-2022 (Sat) and the destination of the shipment was Gurugram. The consignment number was D22064739. When I am tracking the status of the shipment, it shows that the last status was updated on 08-May-2022 at 4:56 AM IST. Today is 10-May-2022 when I am lodging the complaint, and this clearly shows that there is no status update for the last 60 hours (even more than that). It is highly expected that the courier...

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My courier was booked from Hyderabad on the 4th of May. It was erroneously sent to Orai (UP) instead of Jorhat (Assam) because wrong pincode was fed in the system. 285001 (UP) instead of 785001 (Assam).

Its an urgent courier & there is no update about the rerouting. Kindly resolve this and send the courier correctly at the earliest at:-

Ashim Kumar Bose
C/o, Shankar Motors
Mithapukhuri Road
Gar...

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Address: 1st Cross St Achuthan Nagar Ekkatuthangal Chennai 600032

DTDC Express Limited, 21st Feb 2022
1st Cross St, Achuthan Nagar,
Ekkatuthangal,
Chennai- 600032.

Dear Sirs/Madam,

Sub: Claim on Lost Shipment no.V64151656 contained 3 passports with valid visas.

Further to my lodged complaint on the above lost shipment contained 3 original passports with valid Malaysian dependent visas and attached the copy of the same for your immediate...

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Address: Pari Chowk

I am the receiver of shipment number D20613895 and since today I have been calling "Pari Chowk branch" to deliver my shipment. Their phone number is always unreachable and now at 19:19 hrs they have mentioned "Receiver Not Available". I live in a gated society and no one from DTDC even came to main gate to my society. How is it possible I am not available.
Please look into this and deliver my shipment otherwise I will be forced to...

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I'm latha, I have booked the parcel on 17th February 2022 with consignment number H65315788 from Visakhapatnam to Thaadepalligudem (534101) but accidentally they wrote pincode as 524101, because of change in pincode destination got changed to GUDUR(524101) ..The courier is still on transit..please change the destination address to thaadepalligudem (534101) and please deliver the courier as soon as possible(before 21st February 2022)...

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I have a consignment with tracking number as "M11380498" that was expected to be delivered by yesterday. I checked it on their tracking services and they are showing that the area is non servicable.
It happened first time that some courier services are showing that they can't deliver the order at given location....

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Address: Kiran store, Kasavanahalli Road Krishnappa Nagar, Bengaluru, Karnataka 560035

I had placed an order from Daylord on 7th February 2022

My consignment number is D84747127 and it had to be delivered to me at HSR layout(Bangalore).

The consignment had reached Madiwala on 10th itself but on 12th it showed "consignment redirected".

On 11th it was out for delivery and it shows "consignment redirected". It has not been delivered and the status as of now is "consignment redirected"...

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I has been ran a franchise of DTDC after I deposited such amount and I closed the franchise after a year because of lock down problems. After that I sent mail to CMO that I closed my Franchise and they were agreed. But the amount I deposited I did not received yet and no one is giving right response. What shall I do with this matter? Whether I should go legal nor the co, will take care to refund my deposit?...

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I have sent a courier from Kolkata to Neyveli (PIN-607803) on 10th January, 2022 with the consignment number K38132626. I have also given the Contact No. of both the sender and the receiver. But the Online Tracking System says that "Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR))" on 13th January, 2022. NO SUCH PERSON is next to impossible as per my knowledge because I communicate with them on regular basis and inform them about the courier...

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This post is about DTDC Express Limited and how they lost a courier of mine in November 2021. My cousin bought me a coach bag and sent it through his friend who came to Hyd. The friend sent the bag to me by DTDC Express Limited and he didn't know the value so he put it as Rs 500. DTDC lost the courier and when I sent them the actual bill of the bag (Rs 11000) and other details, they tell me they will pay me only Rs 500. Should I take legal...

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My package with tracking no. D10961408 has been booked on 24th December 2021 from Pune to deliver it to Surat with proper address and phone number.
The packet is NOT DELIVERED saying RESTRICTED ENTRY - OTR today (30th December 2021.
Earlier we were told that it will be delivered within 5 working days. Can you tell me what am I supposed to do right now?...

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Hello,

I sent a parcel through DTDC and the receiver denied the delivery. In this case, what is the RTO policy as in if the courier is returned to the sender free of charge or not?

The local DTDC office people told me that for RTO they will charge the same amount as was for sending the courier which is ridiculous as usually RTO facility is included by default.

Can you kindly please also share...

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