DTDC Courier & Cargo Complaints & Reviews

Hi team DTDC courier service is used for my online purchase which is placed 3 week back and it's still not delivered.

My tracking number for dtdc is X44803940

I have been chasing customer support even they are not responding any for my query

And i noticed one more thing that dtd service in chandapura Bangalore is not providing any service properly. They are not responding calls.

My name is sagar kumar from bihar. I have used dtdc courier service to ship my product AK 43" UHD LED TV with consignment number: D29136153 from nalanda(bihar) to bangalore (karnataka). Shipment delivered on 28.06.2023.

But my tv broken while shipping, i have given many complaints to dtdc customer care with all relevant videos and picture and the invoice which was provided by the courier guy but no one responding. I paid 3374/- for this including insurance and shipment. Now they are saying like no insurance and while giving to the courier guys he charged me some extra money for packing the tv with wood packing but when I received the consigment there were so such wood packing and my tv screens fully damaged when I opened my box. Now DTDC customer care asking me repair estimated copy which was not even provided me at dtdc office and he is not picking my call as well.All they are escaping with irrelevant answers.

Please respond to my request, I have already many times raise a query regarding this issue in dtdc website but no response from their side. Kindly solve this issue as soon as possible.

I courior a parcel on 5.7.23. it's on paper work required OTR and undelivered. Please send me the order between 10 to 11:30 am quickly

My parents have sent me a courier on dtdc. They have send it on 22/06/23 till now I haven't received the order that is 10/07/23. The products in it are food items their expiry date is within 15 days. Now that products are not used for consumption. I want compensation for that delivery. The tracking ID is H73208472....

AWB NO X43316619 On July 7th, a package was picked up, and on July 8th Package reached to Meera bagh Delhi at destination around 3:41 PM and it was out for delivery at 3:48 PM, my customer received a message stating that the package was delivered around 8:30 PM on same day ( 8th of July).
However, the customer has not received the package yet.
Additionally, it was also mentioned on the tracking that OTP BASED DELIVERED DONE. but the customer did not even receive OTP message.
Then how come Package was delivered on OTP based when Customer didn't even received the package. Kindly check on this as Customer is asking for refund and also telling she will file a complaint against me.

P65395899 consignment status have been updated as delivered in their tracking system whereas I did not got my document .

Tracking number is =B18975959 they keep parcel 15 days i complain parcel they updet parcel deleverd but still not receive any parcel no any call no any person come my dorr step they updet fake and upload blank signature now costumber care still not response

HI, I didn't receive any parcel on Tracking Id/ AWB number - D65014384 and Order ID[protected]. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where my parcel is. I didn't receive any call from DTDC delivery person also. This is serious thing. How it will show as delivered without smile code, please show me your deliver slip, screenshot of call history, record and smile code. Please reply to me ASAP.

Hi,

I placed an order with Amazon and the product was shipped with DTDC and was expected to deliver by 28th June 2023 however it is not delivered yet.

Despite multiple calls and emails to their customer service team, not getting much traction on the same.

Please prioritize thie delivery.

Tracking Id - U71228717

Regards,
Yashwant S....

My tracking id : B82255578
Delivery status is showing as not delivered due to door lock but i didn't receive any call during delivery and i am available in house entire day. Please resolve my problem and help to deliver my parcel

Hello

My package D65022129 status says delivered but isn’t delivered

This is a serious and very urgent matter ! Please resolve this issue asap !

I have booked a parcel from Chennai to Pune on
15/6/23 in D4, Ground Floor, Syed Complex, 29, Gopalakrishna Rd, T. Nagar, Chennai, Tamil Nadu 600017 with weight of 3kg (suitcase with some new dresses ) and paid 1900 and I have booked through air cargo, but they sent it through roadways and they misplaced my parcel and it didt deliver it and there is no proper response from them, it’s been 8 days still you people didt deliver the parcel, a worse service from DTDC I will attach my following files with this mail and I want a proper explanation and refund of money they booked in air cargo and send through road ways I need immediate response and action for my missing parcel
Thank you

I wanted to corier my new and 2 old. Paasport to jerryverghese company. Dtdc courierin ahmedabad told it must be sent by 2 parcels and carged 450 each. This is exorbitant fleasing. Please do needful

Parts of my package with the consignment number H37243399 are missing : This is to inform you that I had shipped a package from hyderabad to kolkata on 20th June, 2023. The package contained chocolates, perfumes, lipstick, body lotion, styling cream, tea, pen and a fridge magnet. I was assured that the parcel will reach the destination address in two days but due to your mismanagement and miscommunication with regard to contact number, there was a two-day delay. It finally reached the destination address on 24th june, 2023. however, it has been found that three chocolates, a perfume and the lipstick are missing from inside the package. This is very disappointing because we have been using dtdc services since a very long time. I want the concerned authorities to look into the matter at the earliest and investigate the same. This is shameful to say the least. I demand a full compensation along with refund of the shipping charges.

For M32012051 cosignment number, the address is showing as incorrect or wrong CIR.Where as Pin code and Address is correct as per details provided.

Its already been 7 days still it not delivered why its getting delayed and why its showing as invalid address...

I have sent a courier from Indore (MP) to Balotra (Rajasthan, Dist.Barmer) (PIN-344022) on 15th June, 2023 with the consignment number M26502877. I have also given the Contact No. of both the sender and the receiver. But the Online Tracking System says that "Not Delivered (ADDRESS OK BUT NO SUCH PERSON-(CIR))" on 19th June, 2023. NO SUCH PERSON is next to impossible as per my knowledge because I communicate with them on regular basis and...

Plz help mera parcel he joh 1 month se dtdc khokhara Ahmedabad branch me pada koi dene hi nahi aa rha he oe customer care ko roj call kar rhaa hu koi support hi nahi roj bolte he kal hojayega mail aa jayega koi ans hi nahi aaya abhi tak mere parcel bhot jarur he plz help dont use dtdc Curiyar my traking id V67864830

I am Subham Raj Singh, my package tracking id is D28683253 and it was supposed to be delivered on the last Friday, but till this day, not a single delivery person contacted me, the customer care phone number is also temporarily unavailable, and I have been waiting for last 4 5 days for my package, but you guys are giving completely false reason regarding your incompetence in your job of delivering the package, It is showing Local Holiday OTR for last 2 days. I am struggling to contact the customer care also. Please get my package delivered urgently. Its very important.

1. I have booked consignment from jamshedpur to bangalore bearing tracking id D28683253 and as per last update on 19 june 2023, it shows that the consignment was out for delivery but local holiday (Otr).

2. I was never contact by any delivery person or any executive regarding the same and also i tried to establish contact to many dtdc services across bangalore but all the members are careless and rude nature.

3. I tried calling official customer care number of dtdc also but in vain.. Waited for almost an hour but no one attended the call.

4. Atleast contact the customer when you are out for delivery. Today also showing out for delivery but it wasn't delivered showing local holiday OTR.

5.Please deliver the package to the corresponding address immediately, it's very urgent. I am struggling for last 4 days for my package.

Dear dtdc,

1. I have booked consignment to Bangalore bearing tracking id D28683253 and as per last update on 19 june 2023, it shows that the consignment was out for delivery but entry restricted (Otr).

2. I was never contact by any delivery person or any executive regarding the same and also i tried to establish contact to many dtdc services across BANGALORE but all the members are careless and rude nature.

3. I tried calling official customer care number of dtdc also but in vain.. Waited for almost an hour but no one ATTENDED the call.

4. Please improve your customer service and also teach your dtdc partners how to behave with the customers else market is very competitive.

5. Atleast contact the customer when you are out for delivery. Today also showing out for delivery but its not delivered showing OTR.

6.Please deliver the package to the corresponding address immediately, it's very urgent. I have been struggling to reach out to you from so many days.