Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
[email protected]
May 11, 2021
Report
Copy

My package with tracking no. D86227673 has been booked on 4th May 2021 from Indore, Madhya Pradesh to deliver it to pune with proper address and phone number. The packet has been there in Indore hub from 4th May to 10th May and today(11th May) my shipment status is showing that "out for delivery" and "not delivered (Last mile misroute (Otr)" or "not delivered (Receiver not available (Cir)" for 3 to 4 times. Earlier we were told that it will be delivered within 5 working days. Can you tell me what am i supposed to do right now
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Krishna tulasi1985
    May 11, 2021
    Report
    Copy

    Dear concern,
    Find the below tracking number status received but customer not received
    Tracking number: Z63506668

    Regards
    krishnaTulasi
    [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    May 11, 2021
    Updated by Krishna tulasi1985     Delivery status received but customer not received
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      HarshKumarChaurasia
      May 11, 2021
      Report
      Copy

      Consignment Number: B95610682
      Tumkur to Belthara Road
      I tried to contact about my delivery, which was stuck at the Varanasi branch, but no one responded to my call and returned my parcel to Tumkur. Now the Tumakuru branch is asking me to pay money for my delivery. I had already booked for speedy delivery.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Natasha Vinod
        May 11, 2021
        Report
        Copy

        Address: Temple Road, Maithanam, Varkala, Dist.Trivandrum

        I had a consignment from Nagarcoil, Tamilnadu which had reached DTDC Varkala office on the 6th of May, 2021. This was 2 days before lockdown in kerala.I rang them up on the 7th due to non receipt of courier and the response was that they can't deliver.When I questioned it they said the consignment is damaged and also the customer was unavailable . The latter excuse is false as they never contacted me over phone or email.The only Way I could understand that the consignment reached their office was automated sms and online tracking. This is not the 1st time I have this lousy experience from DTDC.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PradipZaware
          May 11, 2021
          Report
          Copy

          Hello Sir,
          We are not received our courier but the status shown its delivered.
          There is important document for me.

          Courier no: V91420159
          Courier Date: 08.05.2021

          Can you please look into this ASAP

          My contact details as below:
          Email: pradip.[protected]@aviontechnology.net
          Contact: [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            asif2ishrat
            May 10, 2021
            Report
            Copy

            Address: chhindwara Dist.Chhindwara (State-Madhya pradesh)

            My parsak us reached fromz delhi to chhindwara since 7 nay 2021 but my city kickdown parsal tracking status show 7 may in chhindwara but iffuce is close help me
            my contect no, [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bijoy Raju
              from Delhi, Delhi
              May 10, 2021
              Report
              Copy

              One of our dtdc courrier with docket number D65459705 was sent from Alappuzha kerala by 12 th of last month ie April to ojhar nashik air force station but still not delivered.. the guy in nashik dtdc is not giving us a proper reply.. we had the same issue last year also ... please help us to get our parcel as soon as possible... its been more than a month
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arun Kumar Mysore
                May 10, 2021
                Report
                Copy

                Dear Sir/Madam,

                today[protected] i have received a parcel in shrirangapatna, and agent called me to come to his own place where is was drinking with friends, i told him i will collect it from your office he said no we cant keep it anymore in office u have to take today itself, its today[protected] he informed me and forced me to take, he spoke to him in singular without respect, i am totally unhappy with your service its very worst service, give your agent a soft skill training and then place them in to job,
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chaudhary@1
                  May 10, 2021
                  Report
                  Copy

                  Dear Sir
                  I would like to lure your attention to an important issue that I have faced lately due to your services.
                  we have sent to courier from Renukot to Jabalpur (Bhitoni)with highly paid from next day service
                  but today is 5th day courier is does not received, sorry to say very waste service from your side
                  even nobody pick up call also

                  Tracking details is below :-

                  Tracking no - V61704238
                  FROM -RENUKOT
                  TO -BHITONI, SHAHPUR, (JABALPUR )MADHYA PARDESH
                  CONTACT N0 -[protected]
                  BOOKING DATE : 05/05/2021
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bhanu Prakash Kundeti
                    May 9, 2021
                    Report
                    Copy

                    Package is in transit mode for last 3 days

                    Hi, we have given a parcel to dtdc on 05/05/21 7:00pm and opted for one day delivery. and they told, package will be consider for 06/05/21 for courier. and based on their input, my package should have been reached by 07/05/2021. but still the package is showing in transit mode from the package receiving location. and we called multiple times and raised complaint about package. but no one is aware of where my package is. it contains valuable...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    R
                    RLakshminarayana
                    May 9, 2021
                    Report
                    Copy

                    Address: Manikonda Hyderabad DTDC branch

                    Hi Team,
                    I send a courier of my new apple data cable through courier from Manikonda branch on April24th DTDC, and received a damaged cable with not working condition to my destination place in Andhrapradesh Narayanapuram branch.
                    I went to shop and asked them they are simply saying we don’t know it is not our responsibility is this way of such reputeted company will respond to customers
                    I dropped an email to Dtdc support team but no one respond to my mail so far yet it’s been more than 10 days
                    Kindly do the needful
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    May 09, 2021
                    Updated by RLakshminarayana                     Kindly please do the needful
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anoop Yelamanchili
                      May 9, 2021
                      Report
                      Copy

                      Address: Poranki,vijayawada

                      I gave my TV on 06/05/2021 to dtdc from vijayawada to anakapalle.
                      They have charged 2500/- for 360km distance for 43'inch TV which weighs around 12kg
                      When I received the package at destination it has cracks at the edges of the screen.i request you to provide a technician to repair my TV screen or provide refund for my courier
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        G.S.Sailendra
                        May 8, 2021
                        Report
                        Copy

                        Address: G.S.Saiilendra, advocate Sompeta AP. 532284

                        I received a phone call from the number[protected] at 5.15 pm today 08.05.2021 claiming that he is from DTDC courier office at Kanchili in Srikakulam dist A P and informed that there is article and I should collect from their office. I think that it is the duty of the office to deliver the article to the addressee instead of calling the addressee to come to the his office to collect. Hope you will take necessary steps to see the articles are delivered at address of the addressee
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Salaams
                          May 8, 2021
                          Report
                          Copy

                          Hi
                          Yesterday someone did a speed post at 5:15 pm on 7/5/2021 to deliver the order from kadiri to Banglore and the guy told it will delivered on 8/5/2021
                          When I called customer service he couldn't able to recognise where is my order exactly at the moment and it will delivered on Monday
                          Now my concern is due to urgency I did a speed post by paying 250rs

                          If it is delivering on Monday what's the use of paying 250 by speed post
                          I want it delivered by end of the day or I need a refund of full amount otherwise I'll be taking this issue to further
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arunkumar Kandasamy
                            May 7, 2021
                            Report
                            Copy

                            V71506032 - DTDC Courier not delivered - COVID 19 office closed or door lock - My office laptop shipped from Erode, TN to PUNE

                            I have shipped my office laptop which is belongs to L&T Infotech Pvt Ltd., Client's-Maersk Drilling laptop. And there is no proper response from DTDC about Courier.

                            I have booked laptop shipment on 21st April and with Risk Surcharges from Erode Head Office(worst customer support) to Pune

                            My DTDC courier AWB no. V71506032. I really feel very bad experience with DTDC, DTDC is not properly responding. If laptop...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            V
                            VishP84
                            from Mumbai, Maharashtra
                            May 7, 2021
                            Report
                            Copy

                            Address: Latur

                            On 26th april from Latur to Nanded parcel was sent through DDTC NANDED ROAD OFFICE, LATUR(413512).The parcel was carrying very important books worth 15K.Now after 10 days they are saying that parcel is lost.From the first day they had careless and rude behavior.please look into the matter as soon as possible.order id - D86201425
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Choomol
                              May 7, 2021
                              Report
                              Copy

                              My consignment no: is D65598035 and it is to be delivered at Ayyangode, pin 676123.but the tracking history shows it will be delivered to Kottakkal, pin : 676122 which is totally wrong.the address onn the package is my address.bit I don't know how then the destination and pin changed .I want my parcel to be in my hands not others .give me a solution immediately as my package is in transit and before it reaches to someone else haand
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sapthagiribodhan
                                May 7, 2021
                                Report
                                Copy

                                Hi Sir/Madam,

                                Your executive don't know how to behave with customers and they don't have minimum sense how to behave with customers and how to deliver the product to delivery address. I understand that your organisation doesn't have values and manners to deal with customers.
                                This second time your executive are not coming to deliver address to deliver the product . How waste services you do provide.
                                From Bodhan DTDC PINCODE:-503185.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                May 07, 2021
                                Updated by Sapthagiribodhan                                 Hi Sir/Madam,

                                Your executive don't know how to behave with customers and they don't have minimum sense how to behave with customers and how to deliver the product to delivery address. I understand that your organisation doesn't have values and manners to deal with customers.
                                This second time your executive are not coming to deliver address to deliver the product . How waste services you do provide.
                                From Bodhan DTDC PINCODE:-503185.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Safia sai
                                  May 7, 2021
                                  Report
                                  Copy

                                  Address: DTDC KOTTAKKAL

                                  I was supposed to get delivered an order (K[protected] today. But suddenly the status is showing 'Not Delivered'. The delivery guy did not even bother to call me. It was an urgent product
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    neevu
                                    May 7, 2021
                                    Report
                                    Copy

                                    Hello Sir,
                                    I have recently order a medical book from Meripusthak.com whose headquarters is at new delhi and they have chosen dtdc to send the courrier to Perinthalmanna, Kerala (pin 679322).The consignment no. I received is Z30118124. But when I entered this number to track my order, dtdc website states that "The code is invalid".Now I don't know where my order is and when would I receive this very important courrier in the midst of pandemic.
                                    I request you to Kindly do everything that is possible to make sure I am able to track them and receive my order at the soonest.
                                    THANKYOU
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Shiprocket
                                      1
                                      (488)
                                      Trackon Couriers
                                      1
                                      (3302)
                                      Maruti Air Couriers & Cargo
                                      2.2
                                      (23)