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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 121

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A
Anoop Yelamanchili
May 9, 2021
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Address: Poranki,vijayawada

I gave my TV on 06/05/2021 to dtdc from vijayawada to anakapalle.
They have charged 2500/- for 360km distance for 43'inch TV which weighs around 12kg
When I received the package at destination it has cracks at the edges of the screen.i request you to provide a technician to repair my TV screen or provide refund for my courier
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    G
    G.S.Sailendra
    May 8, 2021
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    Address: G.S.Saiilendra, advocate Sompeta AP. 532284

    I received a phone call from the number[protected] at 5.15 pm today 08.05.2021 claiming that he is from DTDC courier office at Kanchili in Srikakulam dist A P and informed that there is article and I should collect from their office. I think that it is the duty of the office to deliver the article to the addressee instead of calling the addressee to come to the his office to collect. Hope you will take necessary steps to see the articles are delivered at address of the addressee
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Salaams
      May 8, 2021
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      Hi
      Yesterday someone did a speed post at 5:15 pm on 7/5/2021 to deliver the order from kadiri to Banglore and the guy told it will delivered on 8/5/2021
      When I called customer service he couldn't able to recognise where is my order exactly at the moment and it will delivered on Monday
      Now my concern is due to urgency I did a speed post by paying 250rs

      If it is delivering on Monday what's the use of paying 250 by speed post
      I want it delivered by end of the day or I need a refund of full amount otherwise I'll be taking this issue to further
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        I have shipped my office laptop which is belongs to L&T Infotech Pvt Ltd., Client's-Maersk Drilling laptop. And there is no proper response from DTDC about Courier.

        I have booked laptop shipment on 21st April and with Risk Surcharges from Erode Head Office(worst customer support) to Pune

        My DTDC courier AWB no. V71506032. I really feel very bad experience with DTDC, DTDC is not properly responding. If laptop...
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        V
        VishP84
        from Mumbai, Maharashtra
        May 7, 2021
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        Address: Latur

        On 26th april from Latur to Nanded parcel was sent through DDTC NANDED ROAD OFFICE, LATUR(413512).The parcel was carrying very important books worth 15K.Now after 10 days they are saying that parcel is lost.From the first day they had careless and rude behavior.please look into the matter as soon as possible.order id - D86201425
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          C
          Choomol
          May 7, 2021
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          My consignment no: is D65598035 and it is to be delivered at Ayyangode, pin 676123.but the tracking history shows it will be delivered to Kottakkal, pin : 676122 which is totally wrong.the address onn the package is my address.bit I don't know how then the destination and pin changed .I want my parcel to be in my hands not others .give me a solution immediately as my package is in transit and before it reaches to someone else haand
          +1 photos
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            S
            Sapthagiribodhan
            May 7, 2021
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            Hi Sir/Madam,

            Your executive don't know how to behave with customers and they don't have minimum sense how to behave with customers and how to deliver the product to delivery address. I understand that your organisation doesn't have values and manners to deal with customers.
            This second time your executive are not coming to deliver address to deliver the product . How waste services you do provide.
            From Bodhan DTDC PINCODE:-503185.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            May 07, 2021
            Updated by Sapthagiribodhan
            Hi Sir/Madam,

            Your executive don't know how to behave with customers and they don't have minimum sense how to behave with customers and how to deliver the product to delivery address. I understand that your organisation doesn't have values and manners to deal with customers.
            This second time your executive are not coming to deliver address to deliver the product . How waste services you do provide.
            From Bodhan DTDC PINCODE:-503185.
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              S
              Safia sai
              May 7, 2021
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              Address: DTDC KOTTAKKAL

              I was supposed to get delivered an order (K[protected] today. But suddenly the status is showing 'Not Delivered'. The delivery guy did not even bother to call me. It was an urgent product
              +1 photos
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                N
                neevu
                May 7, 2021
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                Hello Sir,
                I have recently order a medical book from Meripusthak.com whose headquarters is at new delhi and they have chosen dtdc to send the courrier to Perinthalmanna, Kerala (pin 679322).The consignment no. I received is Z30118124. But when I entered this number to track my order, dtdc website states that "The code is invalid".Now I don't know where my order is and when would I receive this very important courrier in the midst of pandemic.
                I request you to Kindly do everything that is possible to make sure I am able to track them and receive my order at the soonest.
                THANKYOU
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  RLakshminarayana
                  May 6, 2021
                  Resolved
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                  Resolved

                  Address: Manikonda Hyderabad Telangana

                  Hi Team
                  This is Lakshminarayana I parceled my new Apple data cable from
                  Hyderabad Manikonda branch to native place Narayanapuram branch in Andhra Pradesh and we received it on may01st with damaged cable which is not working condition and then on next day I went to shop located on Manikonda where I send courier they respond saying we don’t know there is no fault from our side I took snap before sending courier from their shop and shown to them but they said we don’t know
                  I went to shop to please respond on it as it is new one which was Send through courier due to panademic
                  Kindly please do the needful
                  +2 photos
                  May 9, 2021
                  Complaint marked as Resolved 
                  I haven’t received any update on this issue but strangely it shows as resolved Kindly do the needful
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  May 06, 2021
                  Updated by RLakshminarayana
                  Attached bill copy of DTDC from Manikonda branch Hyderabad
                  Kindly do the needful
                  May 06, 2021
                  Updated by RLakshminarayana
                  Kindly do the needful
                  May 06, 2021
                  Updated by RLakshminarayana
                  Attached invoice copy of my courier of data cable

                  May 06, 2021
                  Updated by RLakshminarayana
                  How it marked as resolved with our solving the issue and that too in just 5 mins
                  May 09, 2021
                  Updated by RLakshminarayana
                  Hello Team
                  Kindly do the needful please
                  May 09, 2021
                  Updated by RLakshminarayana
                  Issue is not resolved so far I haven’t receive any mail or call from Dtdtc
                  Kindly do the needful
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                    K
                    Kishu1980
                    May 6, 2021
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                    Address: Hubballi - 580032

                    One courier shipped to Hubballi Karnataka from Mumbai on 28th April has reached Hubballi in 1st May itself. But so far not delivered.

                    AWB no M04207338

                    Check and enable delivery immediately.
                    +1 photos
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                      1
                      16Sukamalroy
                      from Kolkata, West Bengal
                      May 5, 2021
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                      I have a most importnt and very urgent parcel through DTDC Courier,
                      They delivered my parcel to the wrong place/pin code.kindly look my mention concignee pin code no (246001) and they are delivered to the wrong pin code no 249201
                      I am complaining to DTDC Customer care (complain no:[protected] that they didn't receive the parcel that I will sent to
                      Leeway Handicraft, Mandakhal, P.O.Bubakhal, PAURI UTTARAKHAND 246001.
                      where I have given all these evidence, why is it taking so much time,
                      Please inform me at the earliest.
                      Regards.
                      +2 photos
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                        K
                        Koustav Narayan Maity
                        May 5, 2021
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                        Address: DTDC – Kolkata DTDC Bhawan, 404/405, kaji Nazrul Islam Sarani, VIP road, Raghunathpur, Kolkata, Kolkata – 700059 Contact Number : 033-40329834 Email :

                        I packed two luggage with books and copies(weighted about 67 kg) and it was delivered today. To my surprise, it was delivered to me when it was raining and almost 50% of the things that was inside the two bag was completely wet. May be it was kept open outside without any care for at least 2-3 hours. I have spent almost 5000 and in return I got this type of service. It's ridiculous!
                        +5 photos
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                          S
                          Sreehari7278
                          May 5, 2021
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                          Address: DTDC Taliparamba (670141)

                          A package containing a slipper that I purchased was delivered to someone else. Courier details - Z80282213 to Sreehari
                          Delivered to Anurag T.
                          +2 photos
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                            packc
                            May 5, 2021
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                            Address: DTDC Express Limited, No.-3, Victoria road, bengaluru-560047
                            Website: www.dtdc.in

                            Hi,
                            I booked a consingment to transfer from Trivandrum to Azamgarh U.P. After 7 days I got a call ([protected]) from DTDC center at Delhi (probably wrong) informing my curior is stuck and need to make payment of 5 Rs. for release. Then they sent a link for payment (image 1) and once I clicked got to add only bank name, mob number, amount plus UPI pin (image 2). Then they send a msg (image 3) asking it to forward on their number ([protected]) and then they withdraw all money from my account 3700. In this the bank RBL is involve as I got msg from their linking of my bank (image 4 A & B). I know its small amount and investigation team wont pay attention but I heard them in background and they are doing with many as it was sounding like a full call centre where many calls were managed. This fraud is continuing and I truly belive that DTDC employe have role in-this regarding leak of consignment details (Name, Tracking number, item, address, phone number, delivery time). So my complain is first to suie DTDC for leaking our valuable information and second tracking down those scammers who are fooling most of the poor people in this crisis situation.

                            My one request to investigation team please take this matter seriously and do the needful because India is not getting safer for inocent people as it was earlier, so change is nessesary. Please do your best and I belive in new goverment policies and prompt reaction so hae hope but lets see if you put my hope down or up.

                            I will try my best to aware other people using online platform like my blog, twitter, FB etc but know your action will make more difference than mine.

                            Thank you
                            +5 photos
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                              A
                              akum295
                              May 5, 2021
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                              Address: Meerut

                              Hi Sir.

                              Hi have surrendered the Franchise on 17/07/2020. And submitted all required documents.

                              DTDC team is not replying. I tried all numbers.

                              The application letter given to Meerut UP officer MOHIT TYAGI - [protected]

                              Please help. Support team is closing my tickets everytime.

                              Thanks and Regards,
                              Anuj Kumar
                              [protected]
                              +1 photos
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                                K
                                kumer Satish
                                from Dharmsala, Himachal Pradesh
                                May 4, 2021
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                                Address: Satish Kumar C/O sh Chand thakur h.no 325 verma complex lakkar bazar near thakur trader solan 173212 HP Contact no. 9560482900

                                The management team,
                                DTDC Courier
                                Sub: Complaint Letter to Courier Company

                                Dear Sir,

                                I would like to lure your attention to an important issue that I have faced lately due to your services. My Company sent me a courier on (20.04.2021) and company members told me your courier packet is recived in solan mall road office please collect the your packet but my company all ready pay in home delivey charge to DTDC courier
                                but dtdc courier company boy not deliver my courier in my home address and my all courier packet broken received and open condication all image attached in mail. my shipment no AWB No D77062783 Total box 06 No D77062948 Total Box 01 No

                                Kindly cont the Solan Mall Road DTDC Office Himachal Pradesh next time all courier deliver in my home address let me know my contact number is ([protected]).

                                Regards,
                                Satish Kumar
                                C/O sh Chand thakur
                                h.no 325 verma complex lakkar bazar near thakur trader solan 173212 HP
                                Contact no. [protected]
                                +5 photos
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                                  Shivang Raval
                                  May 4, 2021
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                                  Address: A-10,Nirali flat vejalpur

                                  Deliver person refuse to deliver the product at door step or misbehaviour when calling. name of Dilip jadeja--[protected]
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                                    B
                                    Bharath108
                                    May 4, 2021
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                                    With no B95563852 i have sent a courier from Bangalore on 26th april till now i have not received it
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                                      paulmi
                                      May 4, 2021
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                                      Address: paulmi and harsh ( suart )

                                      A47496151 courier dispatched 26th April -2021 form surat ( paulmi and harsh ) pandesara to Hyderabad ( Meghna Tella, B 702, Aditya Sunsine - 500084) as per your recorded building security guard received the courier but Ms. Meghna tella said that nobody from they building received the courier.
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