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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 121

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S
subhajit_123456
May 12, 2021
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Laptop was delivered partially damaged screen
ref no.[protected]
tracking no. D64564325
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    R
    RAHUL SANAS
    May 12, 2021
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    Address: D 180, ground floor, sector 3, Airoli

    I am not sure if thi type of service DTDC providing to every customer. The box packed food items has been completely destroyed by the courier agency. If you can't deliver it properly the please don't take such orders.
    I need payback of my damaged item.
    Name - Rahul
    Contact number - [protected]
    Courier number - D86302234
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      K
      Kaviraghu
      May 12, 2021
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      My Parcel D65159920 sent by DTDC. This was sent from Surat to Bangalore and very clearly mentioned that it contains Medical Equipment The status never changes for 3 days on the website, no numbers mentioned on the net are working we need to beg people to get the correct no to contact and you contact them they are so rude that they say send an SMS we will revert and never come back .

      The details very clearly state Medical equipment but neither they call or reply to our calls. We all understand there is a Lockdown the least that we need is to know if we can come and pick. These are hospital supplies. Such people should be scrapped of their licenses.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        D
        [email protected]
        May 11, 2021
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        My package with tracking no. D86227673 has been booked on 4th May 2021 from Indore, Madhya Pradesh to deliver it to pune with proper address and phone number. The packet has been there in Indore hub from 4th May to 10th May and today(11th May) my shipment status is showing that "out for delivery" and "not delivered (Last mile misroute (Otr)" or "not delivered (Receiver not available (Cir)" for 3 to 4 times. Earlier we were told that it will be delivered within 5 working days. Can you tell me what am i supposed to do right now
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          K
          Krishna tulasi1985
          May 11, 2021
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          Dear concern,
          Find the below tracking number status received but customer not received
          Tracking number: Z63506668

          Regards
          krishnaTulasi
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          May 11, 2021
          Updated by Krishna tulasi1985           Delivery status received but customer not received
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            H
            HarshKumarChaurasia
            May 11, 2021
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            Consignment Number: B95610682
            Tumkur to Belthara Road
            I tried to contact about my delivery, which was stuck at the Varanasi branch, but no one responded to my call and returned my parcel to Tumkur. Now the Tumakuru branch is asking me to pay money for my delivery. I had already booked for speedy delivery.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              N
              Natasha Vinod
              May 11, 2021
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              Address: Temple Road, Maithanam, Varkala, Dist.Trivandrum

              I had a consignment from Nagarcoil, Tamilnadu which had reached DTDC Varkala office on the 6th of May, 2021. This was 2 days before lockdown in kerala.I rang them up on the 7th due to non receipt of courier and the response was that they can't deliver.When I questioned it they said the consignment is damaged and also the customer was unavailable . The latter excuse is false as they never contacted me over phone or email.The only Way I could understand that the consignment reached their office was automated sms and online tracking. This is not the 1st time I have this lousy experience from DTDC.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                P
                PradipZaware
                May 11, 2021
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                Hello Sir,
                We are not received our courier but the status shown its delivered.
                There is important document for me.

                Courier no: V91420159
                Courier Date: 08.05.2021

                Can you please look into this ASAP

                My contact details as below:
                Email: pradip.[protected]@aviontechnology.net
                Contact: [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  asif2ishrat
                  May 10, 2021
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                  Address: chhindwara Dist.Chhindwara (State-Madhya pradesh)

                  My parsak us reached fromz delhi to chhindwara since 7 nay 2021 but my city kickdown parsal tracking status show 7 may in chhindwara but iffuce is close help me
                  my contect no, [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    B
                    Bijoy Raju
                    from Delhi, Delhi
                    May 10, 2021
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                    One of our dtdc courrier with docket number D65459705 was sent from Alappuzha kerala by 12 th of last month ie April to ojhar nashik air force station but still not delivered.. the guy in nashik dtdc is not giving us a proper reply.. we had the same issue last year also ... please help us to get our parcel as soon as possible... its been more than a month
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      A
                      Arun Kumar Mysore
                      May 10, 2021
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                      Dear Sir/Madam,

                      today[protected] i have received a parcel in shrirangapatna, and agent called me to come to his own place where is was drinking with friends, i told him i will collect it from your office he said no we cant keep it anymore in office u have to take today itself, its today[protected] he informed me and forced me to take, he spoke to him in singular without respect, i am totally unhappy with your service its very worst service, give your agent a soft skill training and then place them in to job,
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        C
                        chaudhary@1
                        May 10, 2021
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                        Dear Sir
                        I would like to lure your attention to an important issue that I have faced lately due to your services.
                        we have sent to courier from Renukot to Jabalpur (Bhitoni)with highly paid from next day service
                        but today is 5th day courier is does not received, sorry to say very waste service from your side
                        even nobody pick up call also

                        Tracking details is below :-

                        Tracking no - V61704238
                        FROM -RENUKOT
                        TO -BHITONI, SHAHPUR, (JABALPUR )MADHYA PARDESH
                        CONTACT N0 -[protected]
                        BOOKING DATE : 05/05/2021
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          B
                          Bhanu Prakash Kundeti
                          May 9, 2021
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                          Package is in transit mode for last 3 days

                          Hi, we have given a parcel to dtdc on 05/05/21 7:00pm and opted for one day delivery. and they told, package will be consider for 06/05/21 for courier. and based on their input, my package should have been reached by 07/05/2021. but still the package is showing in transit mode from the package receiving location. and we called multiple times and raised complaint about package. but no one is aware of where my package is. it contains valuable...
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                          RLakshminarayana
                          May 9, 2021
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                          Address: Manikonda Hyderabad DTDC branch

                          Hi Team,
                          I send a courier of my new apple data cable through courier from Manikonda branch on April24th DTDC, and received a damaged cable with not working condition to my destination place in Andhrapradesh Narayanapuram branch.
                          I went to shop and asked them they are simply saying we don’t know it is not our responsibility is this way of such reputeted company will respond to customers
                          I dropped an email to Dtdc support team but no one respond to my mail so far yet it’s been more than 10 days
                          Kindly do the needful
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          May 09, 2021
                          Updated by RLakshminarayana                           Kindly please do the needful
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                            A
                            Anoop Yelamanchili
                            May 9, 2021
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                            Address: Poranki,vijayawada

                            I gave my TV on 06/05/2021 to dtdc from vijayawada to anakapalle.
                            They have charged 2500/- for 360km distance for 43'inch TV which weighs around 12kg
                            When I received the package at destination it has cracks at the edges of the screen.i request you to provide a technician to repair my TV screen or provide refund for my courier
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              G
                              G.S.Sailendra
                              May 8, 2021
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                              Address: G.S.Saiilendra, advocate Sompeta AP. 532284

                              I received a phone call from the number[protected] at 5.15 pm today 08.05.2021 claiming that he is from DTDC courier office at Kanchili in Srikakulam dist A P and informed that there is article and I should collect from their office. I think that it is the duty of the office to deliver the article to the addressee instead of calling the addressee to come to the his office to collect. Hope you will take necessary steps to see the articles are delivered at address of the addressee
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                Salaams
                                May 8, 2021
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                                Hi
                                Yesterday someone did a speed post at 5:15 pm on 7/5/2021 to deliver the order from kadiri to Banglore and the guy told it will delivered on 8/5/2021
                                When I called customer service he couldn't able to recognise where is my order exactly at the moment and it will delivered on Monday
                                Now my concern is due to urgency I did a speed post by paying 250rs

                                If it is delivering on Monday what's the use of paying 250 by speed post
                                I want it delivered by end of the day or I need a refund of full amount otherwise I'll be taking this issue to further
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  Arunkumar Kandasamy
                                  May 7, 2021
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                                  V71506032 - DTDC Courier not delivered - COVID 19 office closed or door lock - My office laptop shipped from Erode, TN to PUNE

                                  I have shipped my office laptop which is belongs to L&T Infotech Pvt Ltd., Client's-Maersk Drilling laptop. And there is no proper response from DTDC about Courier.

                                  I have booked laptop shipment on 21st April and with Risk Surcharges from Erode Head Office(worst customer support) to Pune

                                  My DTDC courier AWB no. V71506032. I really feel very bad experience with DTDC, DTDC is not properly responding. If laptop...
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                                  VishP84
                                  from Mumbai, Maharashtra
                                  May 7, 2021
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                                  Address: Latur

                                  On 26th april from Latur to Nanded parcel was sent through DDTC NANDED ROAD OFFICE, LATUR(413512).The parcel was carrying very important books worth 15K.Now after 10 days they are saying that parcel is lost.From the first day they had careless and rude behavior.please look into the matter as soon as possible.order id - D86201425
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    C
                                    Choomol
                                    May 7, 2021
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                                    My consignment no: is D65598035 and it is to be delivered at Ayyangode, pin 676123.but the tracking history shows it will be delivered to Kottakkal, pin : 676122 which is totally wrong.the address onn the package is my address.bit I don't know how then the destination and pin changed .I want my parcel to be in my hands not others .give me a solution immediately as my package is in transit and before it reaches to someone else haand
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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