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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 121

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S
Sreehari7278
May 5, 2021
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Address: DTDC Taliparamba (670141)

A package containing a slipper that I purchased was delivered to someone else. Courier details - Z80282213 to Sreehari
Delivered to Anurag T.
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    packc
    May 5, 2021
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    Address: DTDC Express Limited, No.-3, Victoria road, bengaluru-560047
    Website: www.dtdc.in

    Hi,
    I booked a consingment to transfer from Trivandrum to Azamgarh U.P. After 7 days I got a call ([protected]) from DTDC center at Delhi (probably wrong) informing my curior is stuck and need to make payment of 5 Rs. for release. Then they sent a link for payment (image 1) and once I clicked got to add only bank name, mob number, amount plus UPI pin (image 2). Then they send a msg (image 3) asking it to forward on their number ([protected]) and then they withdraw all money from my account 3700. In this the bank RBL is involve as I got msg from their linking of my bank (image 4 A & B). I know its small amount and investigation team wont pay attention but I heard them in background and they are doing with many as it was sounding like a full call centre where many calls were managed. This fraud is continuing and I truly belive that DTDC employe have role in-this regarding leak of consignment details (Name, Tracking number, item, address, phone number, delivery time). So my complain is first to suie DTDC for leaking our valuable information and second tracking down those scammers who are fooling most of the poor people in this crisis situation.

    My one request to investigation team please take this matter seriously and do the needful because India is not getting safer for inocent people as it was earlier, so change is nessesary. Please do your best and I belive in new goverment policies and prompt reaction so hae hope but lets see if you put my hope down or up.

    I will try my best to aware other people using online platform like my blog, twitter, FB etc but know your action will make more difference than mine.

    Thank you
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      akum295
      May 5, 2021
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      Address: Meerut

      Hi Sir.

      Hi have surrendered the Franchise on 17/07/2020. And submitted all required documents.

      DTDC team is not replying. I tried all numbers.

      The application letter given to Meerut UP officer MOHIT TYAGI - [protected]

      Please help. Support team is closing my tickets everytime.

      Thanks and Regards,
      Anuj Kumar
      [protected]
      +1 photos
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        K
        kumer Satish
        from Dharmsala, Himachal Pradesh
        May 4, 2021
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        Address: Satish Kumar C/O sh Chand thakur h.no 325 verma complex lakkar bazar near thakur trader solan 173212 HP Contact no. 9560482900

        The management team,
        DTDC Courier
        Sub: Complaint Letter to Courier Company

        Dear Sir,

        I would like to lure your attention to an important issue that I have faced lately due to your services. My Company sent me a courier on (20.04.2021) and company members told me your courier packet is recived in solan mall road office please collect the your packet but my company all ready pay in home delivey charge to DTDC courier
        but dtdc courier company boy not deliver my courier in my home address and my all courier packet broken received and open condication all image attached in mail. my shipment no AWB No D77062783 Total box 06 No D77062948 Total Box 01 No

        Kindly cont the Solan Mall Road DTDC Office Himachal Pradesh next time all courier deliver in my home address let me know my contact number is ([protected]).

        Regards,
        Satish Kumar
        C/O sh Chand thakur
        h.no 325 verma complex lakkar bazar near thakur trader solan 173212 HP
        Contact no. [protected]
        +5 photos
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          Shivang Raval
          May 4, 2021
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          Address: A-10,Nirali flat vejalpur

          Deliver person refuse to deliver the product at door step or misbehaviour when calling. name of Dilip jadeja--[protected]
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            Bharath108
            May 4, 2021
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            With no B95563852 i have sent a courier from Bangalore on 26th april till now i have not received it
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              paulmi
              May 4, 2021
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              Address: paulmi and harsh ( suart )

              A47496151 courier dispatched 26th April -2021 form surat ( paulmi and harsh ) pandesara to Hyderabad ( Meghna Tella, B 702, Aditya Sunsine - 500084) as per your recorded building security guard received the courier but Ms. Meghna tella said that nobody from they building received the courier.
              +1 photos
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                VarunSingh19
                May 4, 2021
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                Address: Porwal road, Dhanori, Pune - 15

                Hi, my parcel X70835294 has not been delivered and is showing status as " Not Delivered(RESTRICTED ENTRY-(OTR))". But the delivery person didn't even come to gate of the housing complex. Due to covid restrictions he will not be allowed in but he can leave the package with the guard.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Ramabalreddy
                  May 4, 2021
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                  Address: Khammam branch, telangana

                  Actually I am book a item in mad hu collections, kghammam, telangana, the parcel reached to my home but that time I am not in my home, after two days I am asking to my near dtdc, hatath na gar, Hyderabad, they told to me that was return to khammam, branch, I ask to khammam dtdc there was no response till 5 months, my booking date Dec 26, 2020, but still my parcel not taken, pls solve this problem sir, khammam dtdc, his name sathish [protected] pls call to him and solve my prob, pls pls, my tracking ID My tracking I'd H21975434
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                    Shreevidhya Pilluttla
                    May 3, 2021
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                    My consignment is urgent and hasnt reached within Pune.This was fast track shipment to be sent by Monday 3rd May 2021.

                    The website shows Not Delivered(CONSIGNMENT REDIRECTED).

                    Please assist.
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                      NamraS
                      May 3, 2021
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                      Address: Opposite to MES complex, Chikmagalur,Karnataka

                      Dtdc office (Chikmagalur Karnataka) is not delivering my parcel to home. There is lockdown. Police is strict for moving people unnecessarily. The courier services have got permission to deliver but they are not delivering. They are very rude and aggressive people. Kindly take action
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                        Sebanti Roy Chowdhury
                        from Mumbai, Maharashtra
                        May 2, 2021
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                        Address: India

                        I booked a consignment from Kolkata to be delivered to Mumbai, on 27th April 2021. The envelope was to be delivered to the office of Sharekhan, an established brokerage firm with a well-known office. After tracking the consignment with the AWB no I found out that it was not delievered, reason cited, that recipient has shifted from the office. But Sharekhan is very much operating from their long-time headoffice and have not shifted at all, looks like the delivery agent did not even try to visit the delivery address, given the pandemic situation. But then, tracking status should not have been stated as "recipient shifted, " which is false.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Here is the booking receipt

                        POA document - Comment #3828992 - Image #0
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                          Suraj999
                          May 2, 2021
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                          Dear sir, my company send me courier in plus service and they charge for Rs 700 . the product reaches in 10 hours from ballabgarh to patiala.. but patiala branch take two days always to send patiala to samana just 30 km . They have very poor service.. i suffer this problem for third time . Kindly enhance your service asap. Thanks
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                            Nalamasa Venkatesh
                            May 1, 2021
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                            Address: 500092

                            Tracking number:[protected], The status of the package is showing delivered, but the package is not delivered.
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                              Nalamasa Venkatesh
                              May 1, 2021
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                              Consumer number[protected], the package is not delivered, but the status of the package is showing already delivered
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                                Rish_18
                                May 1, 2021
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                                Tracking no is K29354157
                                It was supposed to get delivered by 30t April but now the tracking status is showing that the package was not delivered because the address was incomplete or wrong but this could not happen as I had mentioned the right address. Also I had mentioned the phone numbers of both sender and receiver and they didn't bother to call the person and confirm.
                                That package contains very important documents which needs to be delivered at the earliest.
                                Please help me so that the package can reach the right destination and doesn't get lost in transition.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  شهزاد میرزا
                                  May 1, 2021
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                                  Hello!!
                                  I have booked the two parcel to Varanasi and New Delhi, there tracking number: K36747370, D65052337, so I just want to know why is delay in delivering the gift items to the particular address, I would like you to send my gift items as soon as possible to the given address for which I shall be grateful.
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                                    Technology - Art & Culture :: Kartik
                                    Apr 30, 2021
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                                    Address: Same as courier packet. (S/o- Harsha Padhan, At/Po - Lenda,, Distt- bargarh, Pin- 768029, Odisha)

                                    Hello Sir/ma'am,
                                    Tracking no of the deliverable product is X70728680. Courier boy called me on 28/04/2021 @ 9.45 morning and assured to deliver me on same day. I waited for entire day...next day...but no one came to me. Very next day I got message they re-attempted to deliver my packet...which is very pathetic to describe...this type of awkward mentality that only to prove themselves right is not good for courier company as well as customer.

                                    Please review my comment and deliver my packet. This packet contains important documents. This may not import to Courier boy neither to company nor any one except me.

                                    Hence please deliver my packet with urgent.

                                    Thank you,
                                    Kartikeswar Padhan
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                                      sayanrajseth
                                      Apr 30, 2021
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                                      Address: HOOGHLY, WEST BENGAL
                                      Website: dtdc.in

                                      2 of my packages stuck at SERAMPORE SUPER FRANCHISEE since last 4-5 days, local hub isnt able to tell why is it stuck and when will it be delivered, business related products are in the package, facing huge losses due to the unexpected delays, no help from dtdc team yet, ### cs team, takes the highest charge amongst all courier services and 0 CUSTOMER services
                                      AWB- D63292018 & K29507455
                                      Check into the same and allow me either to collect it from SERAMPORE HUB or get the shipment delivered as soon as possible
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                                        Mohsin8879
                                        Apr 30, 2021
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                                        Address: H-44, A 1 Block, Mayur Vihar Phase 3 - 110096

                                        Hi,

                                        “To Whom It May Concern”.

                                        I am writing this to file a complaint about my DTDC parcel which I booked on 26th Arp from Bhopal to Delhi.

                                        I received it yesterday on 28th Apr, but my parcel packet was torned and when I opened it I saw that 2 items are missing from my packet, at the time of booking I booked 16 packets from Bhopal and when I received it at Delhi, only left 14 packets were left. Then I also contacted at Bhopal office they told me to file an online complaint and write an email.

                                        It is my humble request to you to please look into it and take very serious action against whoever did this, please check who is responsible for this act. I request you to provide all the details from the scratch starting from Bhopal to Delhi, how many people were there or involved in this delivery or responsible for this delivery, who is responsible for surveillance, including packaging person, scanning person, and delivery boys, including name and contact details.

                                        If I don’t see any positive response from you and a proper resolution against this fraudulent act, then I need to take future action against this fraud/cheat.

                                        I look forward to hearing from you soon.

                                        Thank you!

                                        Mohsin Qureshi
                                        [protected]
                                        [protected]@gmail.com
                                        +2 photos
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