| Address: DTDC Express Limited, No.-3, Victoria road, bengaluru-560047 |
| Website: www.dtdc.in |
Hi,
I booked a consingment to transfer from Trivandrum to Azamgarh U.P. After 7 days I got a call ([protected]) from DTDC center at Delhi (probably wrong) informing my curior is stuck and need to make payment of 5 Rs. for release. Then they sent a link for payment (image 1) and once I clicked got to add only bank name, mob number, amount plus UPI pin (image 2). Then they send a msg (image 3) asking it to forward on their number ([protected]) and then they withdraw all money from my account 3700. In this the bank RBL is involve as I got msg from their linking of my bank (image 4 A & B). I know its small amount and investigation team wont pay attention but I heard them in background and they are doing with many as it was sounding like a full call centre where many calls were managed. This fraud is continuing and I truly belive that DTDC employe have role in-this regarding leak of consignment details (Name, Tracking number, item, address, phone number, delivery time). So my complain is first to suie DTDC for leaking our valuable information and second tracking down those scammers who are fooling most of the poor people in this crisis situation.
My one request to investigation team please take this matter seriously and do the needful because India is not getting safer for inocent people as it was earlier, so change is nessesary. Please do your best and I belive in new goverment policies and prompt reaction so hae hope but lets see if you put my hope down or up.
I will try my best to aware other people using online platform like my blog, twitter, FB etc but know your action will make more difference than mine.
Thank you
DTDC Courier & Cargo customer support has been notified about the posted complaint.