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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 163

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A
Amarjeet Wagh
Oct 7, 2020
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Hello,
Myself mr. Amarjeet wagh.
I have ordered a product from saleclues.in, on 19 aug 2020 and the saleclues company confirmed my payment as it was a prepaid order and they packed the product and handed it to the dtdc courier company on 21 aug 2020 at ludhiana branch of dtdc couriers.
And it was to be delivered to risod, district-washim, maharashtra 444506.
So the package started its journey from ludhiana and it ia not delivered to me yet.
But the interesting part is that the dtdc courier service says that the package has delivered on 10th september 2020 to someone at the dtdc branch akola, maharashtra.
And it says it is recieved by someone "s".
But i know that they have something wrong with my package.
I tried to contact the branch but not any help is done by them.
And i have tried to call the customer service dtdc courier but my call haven't picked up once.
Please help me out with this problem.
I am in big trouble.
I am attaching a print of the shipment history.
Please help me.

The shipment tracking number is z54052630
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
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    I sent an action camera through dtdc courier, but when delivered packet was repacked and battery was missing. Battery cost is 2000. Dtdc tracking no is "z42567576" kindly look into matter.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      G
      great chandan shukla
      Oct 7, 2020
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      Please deliver this address
      Ganga toli rd, pooth khurd, puth khurd, delhi 110039
      House number = 41
      Near gupta hardware
      Consignee name = manoj s/o ramniwash

      Please deliver again.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        J
        Jaba Dutta
        Oct 7, 2020
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        Can u please provide the tracking details of k25329270
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          talwaria
          from sirsa, Haryana
          Oct 7, 2020
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          Awb no is z55638932 on 30th sept from delhi to sirsa usally comes 2nd or 3rd day but after registered complaint no action taken yet and no call from company staff i request plz trace my package asap
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Address: Sanjoy Bhattacharjee, 112, Arabindapally Main Road, P.O. Rabindra Sarani, Siliguri, Dist -Darjeeling, Mobile 9434055434

            Consignment number v59785022 dated 01.10.2020
            To
            Pawan agarwal
            Account department
            Indian oil corporation ltd. (Md)
            5th floor, indian oil bhawan
            2no. Goriahat road (South)
            Kollkata 68
            From
            Sanjay bhattacharjee, siliguri...
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            Y
            Yaashi sharma
            Oct 6, 2020
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            Address: DTDC office Harinagar Ashram

            This is to inform you that we have contacted dtdc customer care regarding non receipt of our parcel due to their default.But one of your officials named Mr. Aadil and Mr. Raj did not cooperate on phone and were very shrewd during the call. They didn't know how to communicate with the customer they are rude and even misbehaved too. They are horrible in public dealing and the are black spots to this international shipping company.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              C
              Chinnayya
              Oct 6, 2020
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              Hi,

              My courier tracking number is Z54685197. I stay in Doddagubbi Bangalore, Pin code 560077. I get all the courier from flipkart, amazon, Netmeds, professional courier. First time seeing courier company saying not serviceable area. Please make arrangement to deliver it. How to trust DTDC if it is not able to service within Bangalore. In such case, why you accept courier when not able to deliver. Dont waste customer time and money. I hope you wont dissappoint customer.

              Thanks,
              Chinnayya
              [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                VInu R
                Oct 6, 2020
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                Address: veerapandi pirivu Coimbatore,641019
                Website: GOOGLE

                Dear Team,

                This is to draw your attention to the unsatisfactory courier service by your company. I was expecting to take delivery of the item on 4/10/2020, till date
                the parcel not been delivered Tracking ID D60777312 this is very unprofessional as we put our trust in you and let our valuables transferred through your service. I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by 7/Oct/2020. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  P
                  PSinghC
                  from Mohali, Punjab
                  Oct 6, 2020
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                  Resolved

                  Parcel not delivered

                  Parcel not delivered. Shows out of delivery and at end of day some other status gets updated . Already told them to try delivery attempt in between 9 am to 5 PM. Now latest it shows "Not Delivered(Paperwork required-(OTR))"

                  Shipment number : V59508255
                  Date of booking : 30th Sep

                  Customer care does not respond and if does, they say will check and revert and disconnects call....
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                  V
                  vishnusurendran
                  Oct 6, 2020
                  Resolved
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                  Resolved

                  I have to get a courier that is booked at Delhi on 3rd October 2020 at 4.00 pm
                  In your website it is showing since 3rd october till now as "data not available"
                  My awb number is D61014916
                  Please help me. Why the data is not avaiable even if the courier is shipped three days back. Please solve this issue
                  Oct 17, 2020
                  Complaint marked as Resolved 
                  After a few days the parcel sender told that the parcel return to him.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    rajhave
                    Oct 6, 2020
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                    DTDC app courier Booking ID F30085177 status showing consignment is delivered to destination on 21Sep20 but till date it is not delivered. Even after 15-days DTDC is unable to locate the current status of consignment and keeps giving false commitment by customer care person.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      D
                      davinder10
                      Oct 6, 2020
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                      Helo sir,
                      i have sent a parcel sultanpur lodhi to j&k our consignment contains food supplemnts and bills are also in the box this shipment is send by air but at the time of delivery pacakge and products are damaged and missed we specially mark it with Handle With The Care please do need full

                      AWB-D92333986
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Rishitha Tellakula
                        Oct 6, 2020
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                        I have booked a multi-piece shipment of 5 pieces on 7th September 2020 from Jalandhar to Tuni with tracking id: D92359368 under the name of Rishitha Tellakula. I received 4 of the packages but the consignment with AWB no: D[protected] is still undelivered and it's been a month, it's still in transit and hasn't been updated since 7th September. While tracking the next location says delhi apex/North T/S. I have raised many queries, sent emails to customer support. DTDC jalandhar, lpu branch is not responding at all to my messages and calls. The consignment is very valuable so please do the needful at the earliest.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          D
                          drgs
                          Oct 6, 2020
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                          Address: DTDC opp. Guntur Bus Stand

                          I was supposed to receive this consignment C04085177 from DTDC on 5th Oct 2020. The delivery status when I checked showed out for delivery. At around 04:21pm I received a message with smile code. After waiting for a few hours I checked the status again which showed CONSIGNMENT NOT DELIVERED( CONSIGNMENT REDIRECTED). I've been waiting for this consignment since long. The delivery agent didn't contact me neither he ringed any bell nor the company shared any contact of the delivery agent. I registered a complaint at the website but still no response.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Oct 06, 2020
                          Updated by drgs
                          I received an SMS from DTDC with smile code to share with the delivery agent. I checked the status again 1hr after the sms time. It says consignment not delivered address incomplete or wrong. The delivery agent didn't even bothered to call me. DTDC should share the number to connect with the delivery agent. I somehow got the number of the DTDC landline number from Google. Upon calling he asked me to call tomorrow morning. How long does it take for DTDC to deliver a package? Is there no end to these harassments from delivery agents. DTDC, hope you are listening

                          I didn't get any other msg after this msg. I need to know that when will I get the delivery. I need this delivery urgently . I request you to send the delivery as soon as possible or the details about the delivery . Thank you
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                            S
                            swetha shrine
                            Oct 6, 2020
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                            I have placed order and while tracking, it shows undelivered missing or wrong address CIR. No one has contacted regarding the delivery. Kindly help with package delivery. AWB number C02813321
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              sumit_das
                              Oct 5, 2020
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                              K25936418 is my consignment number of a sample product sent from durgapur (713216) to dankuni, kolkata on 5th sep 2020 . Shipment showing delivered on 15th sep 2020 but actually not delivered. Evertime customer care reprenstetive saying we are tracking but no solution given. I need my product back or delivered.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Anindita Naskar
                                Oct 5, 2020
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                                My consignment came bit late though it was supposed to be a speedy service . But the packet was torn from outside, though the sender send the package duly packed.
                                I was more worried as the delivery man took my picture without my consent ..as I asked him why did he do that he reluctantly said, company policy.
                                I would like to know, how could you take someone's picture without consent, when alreay smile code n singnature given to the man. I feel Harrassed and Threatened. It is a case of breech trust and invading into my privacy .
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  avinash ramraj
                                  Oct 5, 2020
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                                  As i have couriered medicines through dtdc vadapalani arcot road branch to rajapalayam .. the medicine bottle totally damaged which cost around 10k ...this was very worst service i have gone through.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    M
                                    Makz00001
                                    Oct 5, 2020
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                                    Tracking id - D92404705
                                    Address while booking - Balod, Pin - 491226
                                    Address showing in tracking - Bhilai

                                    Parcel in bhilai since 22 September after that no activity
                                    I am trying to call them since 3-4 days and finally today they picked call and said Balod is not serviceable and started abusing me when i became angry
                                    What kind of service is this?
                                    What will happen to my parcel?
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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