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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 163

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M
midhun kokku
Oct 7, 2020
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Delivery boy was speaking very unfairly and very abusive words
Delivery boy name : b vasu ph no:[protected] dtdc courier and cargo delivery agent he not even make a call to the consignee and saying that mobile switch off that is the we did not took that delivery we kepted in office only and today it will not happen. Item sent from hyderabad to kakinada on 04/10/2020 and reached kakinada on 06/10/2020 (Morning) but still today (07/10/2020) was not delivered.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    V
    Venkat Sai Teja
    Oct 7, 2020
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    ~East Godavari dist, Mummidivaram.533216
    ~
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    tracking number is V60048292
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      C
      from Bengaluru, Karnataka
      Oct 7, 2020
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      Address: bangalore

      Hi team,
      I have booked a courier through dtdc on 1oct 2020, its almost 7 days have been passed, but the destination place not yet deliver,
      Even i tracking though online its showing booked & dispatch, but not moving to traveler/destination place,

      My consignment number : b92118155

      My mobile number : [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Amarjeet Wagh
        Oct 7, 2020
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        Hello,
        Myself mr. Amarjeet wagh.
        I have ordered a product from saleclues.in, on 19 aug 2020 and the saleclues company confirmed my payment as it was a prepaid order and they packed the product and handed it to the dtdc courier company on 21 aug 2020 at ludhiana branch of dtdc couriers.
        And it was to be delivered to risod, district-washim, maharashtra 444506.
        So the package started its journey from ludhiana and it ia not delivered to me yet.
        But the interesting part is that the dtdc courier service says that the package has delivered on 10th september 2020 to someone at the dtdc branch akola, maharashtra.
        And it says it is recieved by someone "s".
        But i know that they have something wrong with my package.
        I tried to contact the branch but not any help is done by them.
        And i have tried to call the customer service dtdc courier but my call haven't picked up once.
        Please help me out with this problem.
        I am in big trouble.
        I am attaching a print of the shipment history.
        Please help me.

        The shipment tracking number is z54052630
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
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          I sent an action camera through dtdc courier, but when delivered packet was repacked and battery was missing. Battery cost is 2000. Dtdc tracking no is "z42567576" kindly look into matter.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            G
            great chandan shukla
            Oct 7, 2020
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            Please deliver this address
            Ganga toli rd, pooth khurd, puth khurd, delhi 110039
            House number = 41
            Near gupta hardware
            Consignee name = manoj s/o ramniwash

            Please deliver again.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              J
              Jaba Dutta
              Oct 7, 2020
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              Can u please provide the tracking details of k25329270
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                talwaria
                from sirsa, Haryana
                Oct 7, 2020
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                Awb no is z55638932 on 30th sept from delhi to sirsa usally comes 2nd or 3rd day but after registered complaint no action taken yet and no call from company staff i request plz trace my package asap
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  sanjoy.shambo
                  Oct 6, 2020
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                  Address: Sanjoy Bhattacharjee, 112, Arabindapally Main Road, P.O. Rabindra Sarani, Siliguri, Dist -Darjeeling, Mobile 9434055434

                  Consignment number v59785022 dated 01.10.2020
                  To
                  Pawan agarwal
                  Account department
                  Indian oil corporation ltd. (Md)
                  5th floor, indian oil bhawan
                  2no. Goriahat road (South)
                  Kollkata 68
                  From
                  Sanjay bhattacharjee, siliguri
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Y
                    Yaashi sharma
                    Oct 6, 2020
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                    Address: DTDC office Harinagar Ashram

                    This is to inform you that we have contacted dtdc customer care regarding non receipt of our parcel due to their default.But one of your officials named Mr. Aadil and Mr. Raj did not cooperate on phone and were very shrewd during the call. They didn't know how to communicate with the customer they are rude and even misbehaved too. They are horrible in public dealing and the are black spots to this international shipping company.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      C
                      Chinnayya
                      Oct 6, 2020
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                      Hi,

                      My courier tracking number is Z54685197. I stay in Doddagubbi Bangalore, Pin code 560077. I get all the courier from flipkart, amazon, Netmeds, professional courier. First time seeing courier company saying not serviceable area. Please make arrangement to deliver it. How to trust DTDC if it is not able to service within Bangalore. In such case, why you accept courier when not able to deliver. Dont waste customer time and money. I hope you wont dissappoint customer.

                      Thanks,
                      Chinnayya
                      [protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        V
                        VInu R
                        Oct 6, 2020
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                        Address: veerapandi pirivu Coimbatore,641019
                        Website: GOOGLE

                        Dear Team,

                        This is to draw your attention to the unsatisfactory courier service by your company. I was expecting to take delivery of the item on 4/10/2020, till date
                        the parcel not been delivered Tracking ID D60777312 this is very unprofessional as we put our trust in you and let our valuables transferred through your service. I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by 7/Oct/2020. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          PSinghC
                          from Mohali, Punjab
                          Oct 6, 2020
                          Resolved
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                          Resolved

                          Parcel not delivered

                          Parcel not delivered. Shows out of delivery and at end of day some other status gets updated . Already told them to try delivery attempt in between 9 am to 5 PM. Now latest it shows "Not Delivered(Paperwork required-(OTR))"

                          Shipment number : V59508255
                          Date of booking : 30th Sep

                          Customer care does not respond and if does, they say will check and revert and disconnects call....
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                          vishnusurendran
                          Oct 6, 2020
                          Resolved
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                          Resolved

                          I have to get a courier that is booked at Delhi on 3rd October 2020 at 4.00 pm
                          In your website it is showing since 3rd october till now as "data not available"
                          My awb number is D61014916
                          Please help me. Why the data is not avaiable even if the courier is shipped three days back. Please solve this issue
                          Oct 17, 2020
                          Complaint marked as Resolved 
                          After a few days the parcel sender told that the parcel return to him.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            rajhave
                            Oct 6, 2020
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                            DTDC app courier Booking ID F30085177 status showing consignment is delivered to destination on 21Sep20 but till date it is not delivered. Even after 15-days DTDC is unable to locate the current status of consignment and keeps giving false commitment by customer care person.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              davinder10
                              Oct 6, 2020
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                              Helo sir,
                              i have sent a parcel sultanpur lodhi to j&k our consignment contains food supplemnts and bills are also in the box this shipment is send by air but at the time of delivery pacakge and products are damaged and missed we specially mark it with Handle With The Care please do need full

                              AWB-D92333986
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Rishitha Tellakula
                                Oct 6, 2020
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                                I have booked a multi-piece shipment of 5 pieces on 7th September 2020 from Jalandhar to Tuni with tracking id: D92359368 under the name of Rishitha Tellakula. I received 4 of the packages but the consignment with AWB no: D[protected] is still undelivered and it's been a month, it's still in transit and hasn't been updated since 7th September. While tracking the next location says delhi apex/North T/S. I have raised many queries, sent emails to customer support. DTDC jalandhar, lpu branch is not responding at all to my messages and calls. The consignment is very valuable so please do the needful at the earliest.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  D
                                  drgs
                                  Oct 6, 2020
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                                  Address: DTDC opp. Guntur Bus Stand

                                  I was supposed to receive this consignment C04085177 from DTDC on 5th Oct 2020. The delivery status when I checked showed out for delivery. At around 04:21pm I received a message with smile code. After waiting for a few hours I checked the status again which showed CONSIGNMENT NOT DELIVERED( CONSIGNMENT REDIRECTED). I've been waiting for this consignment since long. The delivery agent didn't contact me neither he ringed any bell nor the company shared any contact of the delivery agent. I registered a complaint at the website but still no response.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Oct 06, 2020
                                  Updated by drgs
                                  I received an SMS from DTDC with smile code to share with the delivery agent. I checked the status again 1hr after the sms time. It says consignment not delivered address incomplete or wrong. The delivery agent didn't even bothered to call me. DTDC should share the number to connect with the delivery agent. I somehow got the number of the DTDC landline number from Google. Upon calling he asked me to call tomorrow morning. How long does it take for DTDC to deliver a package? Is there no end to these harassments from delivery agents. DTDC, hope you are listening

                                  I didn't get any other msg after this msg. I need to know that when will I get the delivery. I need this delivery urgently . I request you to send the delivery as soon as possible or the details about the delivery . Thank you
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                                    swetha shrine
                                    Oct 6, 2020
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                                    I have placed order and while tracking, it shows undelivered missing or wrong address CIR. No one has contacted regarding the delivery. Kindly help with package delivery. AWB number C02813321
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      sumit_das
                                      Oct 5, 2020
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                                      K25936418 is my consignment number of a sample product sent from durgapur (713216) to dankuni, kolkata on 5th sep 2020 . Shipment showing delivered on 15th sep 2020 but actually not delivered. Evertime customer care reprenstetive saying we are tracking but no solution given. I need my product back or delivered.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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