DTDC Courier & Cargo Complaints & Reviews

Date of Incident : 24/09/2020
Consignment number V59554999
Value 3300rs

Issues : I had booked a Premier DTDC Courier from Bangalore to Imphal where the consignment contains Medicine where the courier shop conformed that the medicine would be delivered in 2 days time and now it is 05/10/2020 yet the medicine is not delivered and the patient has already missed his dosage due to wrong promises made by DTDC, ever since i have called the DTDC rajajinagar branch multiple times and yet there is no resolution.

I would like to raise this complaint because of the medicine not being delivered, the patient would have to contact the doctor again and have to undergo the blood test, XRAY and Scanning again which is a very costly affair and the new value of the medicine would go higher.. and would put the patient's health risky as well.

Packet with Z48633134 was delivered to me on 03rd OCTOBER, 2020.
1.Delivery boy without taking my signature kept it and left without even closing the gate .
2. The packet does not contain any address showing FROM whom it was sent
3.After opening I found letters and ATM card from WORLD BANK, HQ: NW WASHINGTON, Branch office:70, Lodi Estate, NEW DELHI-110003
4.These are econmic/financial fraud attempts, as you know pretty well,
Henceforth, I request you to make sure not to accept such packets especially without genuine FROM address with supporting docs like AADHAAR, PAN, LICENCE Cards etc
This action would be very important and and effective social responsibility so that in future no body would fall in to such econmic/financial fraud traps

Its been 3days and consignment K24827499
Still showing no data available

Tracking no:R37994579
Respected sir,

I would like to bring it to your knowledge that I have send through your service 2750rs worth live plants from trivandrum, kerala to nagaland on september 7 2020.They charges 540rs as for posting charge .The plants received there on sep 16.They don't make a call and they returning the parcel with out asking .Live plants not survive after three weeks .Now the plant is missing.
This behavior is not good for a company like you.I woud like to refund my money 2750rs.please reply.please take an action.

Sir, my package of awb no:V60060557 has not delivered since 3 days, the status is not updating since 3 days ...so please deliver my package as soon as possible..

Status Show successful delivery. But till now I received my parcel

My tracking id is K25470663 and it is showing that the order is delivered and received by Shravya. I don't know anybody with that name. Please look into the matter and resolve it as soon as possible. This is very disappointing.

Sir, i have paid 2500 for my laptop shipping from kurnool to jaipur. i told them the value 70000 before shipping .. so they charged more... it is delivered as broken one...i have proofs when they did pack...my consignment number is V60031591

My shipment booked on 19/08/2020 from Visakhapatnam to Bhilai (CG state) with AWB number D59775820. Shipment is not delivered even after Passing 40+days. There is no tracking update available on DTDC website after 20/08/2020 .
I have sent various emails, and contacted customer care over phone. There is no reply received for my mails. Customer care has only one stereophonic reply every time i called them, they are giving false promises that your complaint will be resolved in 24hrs.
I vexed with the behaviour of customer care.
Please do the needful

I am receiving a courier from kottakal, kerala on 29th sept, present now there is no any update on tracking status. Please consider this complaint as emergency and important for us because this courier is precious. The dtdc docket number: R38384230. The dtdc customer service is also not responding to our calls. Please solve this issue as soon as possible.

Consignment number: d92353419

I recently used your courier services to courier my luggage from Phagwara, Jalandhar to Rishikesh, Uttarakhand. In there, there was one box which consisted of a debit card and Rs. 3000 cash. When I received the luggage, it was REPACKED WITHOUT MY KNOWLEDGE, I found that the cash and debit card was missing. Also, one sealed bottle of a shampoo was missing and all the stuffs had been repacked.

I talked to the DTDC services of Phagwara and they simply denied the charges.

Also, I contact DTDC customer care several times, dropped them several mails but they didn't pay attention to it.

Kindly look into this matter as soon as possible.

My tracking data shows "no data available." Please fix this. Consignment id: D85147505

I have booked a dress on 16th of September 2020 from Kolkata. I have been trying to track my parcel from the past week but it has been constantly showing invalid consignment number. I have told this to you in the seller by messaging on their Instagram account last week and they said probably the tracking has not been updated yet. But today when i tried to track it is showing a completely different booking date and destination.

Parcel received in tampered condition.two items were missing from the box neatly packed ( saree and usb speaker). Courier booked from bhadravathi (Shimoga district) Karnataka to Normal dist (Telangana state) DTDC courier receipt no. D61130656

Parcel/box received in tampered condition. Two items were taken or stolen from the his. A saree and usb speaker

Diasozo Pharma
We send goods to Malhar at Navi Mumbai on 30/09/2020

Docket no.M97840819

We Diasozo Pharma send goods to नवीमुंबई on 30/09/2020
Not received yet.
Tracking show it was received.

My courier was not delivered to me and marked as delivered and the reason they have given was they could not find my address. It was medicines and they kept it 22 days, did not try to reach me. They totally nonsense and careless about my property which was
2500 rs/-
I request to take proper action against them.

COURIER Consignment number - H20377049
Thank you

My cousin sent me a parcel containing Apple Airpods Pro from Chennai to Raipur through DTDC (Consignment Number C[protected]. The parcel was registered on 19th September and with the tracking ID provided i found that that product was lying idle in Nagpur for a week and upon receiving it (in Raipur) on 02nd October 2020, i found the package to be tampered with. There was an extra layer of brown tape covering the parcel (originally there had only been a transparent tape) and on opening the package i found that the outer plastic layer covering the Airpods Pro box to be missing and on opening the box found the product (the airpods along with the charging case, cable and any other accessories included in the box) to be missing. The products were removed the repackaging was done with a brown colour tape.
Company is highly irresponsible and asks customers to make videos whilst unboxing courier which is not justifiable.
Kindly take appropriate steps to return the product, failing which, the company should reimburse the cost of the product.

Briyan Philip
Trivandrum
02/10/2020

Dear Team

On 02/10/2020, I contacted a service executive named Sreejith T (name showed in the true caller) regarding a courier delivery confusion. I got his contact number from google search.

Unfortunately the service I received was nothing less than Pathetic. The executive, Mr. Sreejith T(name as showed in true caller app) was really harsh and abusive. I had to call Mr. Sreejith T(name showed in the true caller) twice because this man doesn't even care to listen.

As a customer/consumer, I believe that, nor I or anybody should be treated this way. The fact that I actually payed for a service to be yelled at is an absolute joke!

To resolve the problem, I would appreciate you to take action against Mr. Sreejith T(name showed in the true caller) and an apology letter from him as well because such actions from a reputed company executive should not be encouraged. Bad for the customer results bad for the service provider.

Evidence on this I am able to provide you are,

- Call recording
- The contact number of the Executive
- Address of this particular DTDC office
- Courier Consignment Number

I look forward to your reply and a resolution to my problem. I will wait till 09/10/2020 before seeking third-party assistance Please contact me at my email address : [protected]@gmail.com

Hurt and bittered,

Briyan Philip