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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 188

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R
Ranjan Ramakrishna
Jul 17, 2020
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I had ordered books from arihant.com . Then when i tracked the parcel it showed that NOT DELIVERED due to RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR). Bit they never contacted me. And I even did not request delivery on different date. So please respond ASAP. I want my parcel ASAP. My adress is in SRIRANGAPATNA pin 571438.
+1 photos
Jul 20, 2020
Complaint marked as Resolved 
I received after 2 days
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    Mishika Enterprises
    Jul 17, 2020
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    Address: pakki gali, barahdwari , near by mo. nathuram , city kashganj, UP, 297123, PHONE NO 991724111

    Hello

    plz note that the parcel awb#D74425687 dispatched from jaipur on 10th july but still we did not get the status of this shipment on DTDC

    so, plz help us and move the shipment from jaipur to her destination

    plz help us ...my contact no is [protected]
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      MOHAMMED ZABIULLAH KHAN
      Jul 17, 2020
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      Address: Jharkhand, india

      DTDC not delivered my courier kn my home address gomoh, dhanbaad, 828401, when i call they said picked thus material from dhanbaad office, why DTDC accept material if they not able to deliver at required address. Deliverery boy talking rudely.i compliant in DTDC feedback on DTDC website, mail received for ticket but no action from DTDC.
      Consignment number A90752567
      Complaint number. 16879269
      +1 photos
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        V
        VIJAYDEEP ROY
        Jul 17, 2020
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        Address: Karni Motor sonai road silchar assam

        Z46215864
        Karni Motor
        Dinesh Bhura
        Sonai Road, opp classic auto
        Silchar, assam
        [protected]

        Still my parcel in same location for 3rd july. No one can help. No phone pick up.
        +1 photos
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          S
          ShruthyBindh
          Jul 16, 2020
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          Hi I’m shruthy.My sender sends the parcel from Delhi to me.The reference number is D73592269.Today(16/7/2020) my parcel is out for delivery at 12.19pm and when I check the tracking status in the evening it shows it is delivered at6.15pm.They didn’t even call me.15/7/2020 I went to karungal dtdc about my courier they said the load is not coming yet we will call once it reached.And the receiver number is [protected](Nagercoil dtdc courier office number).Please take action.
          +1 photos
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            I
            Iesh Rishabh
            Jul 16, 2020
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            I have booked a consignment with consignment number z53490448 on 30.06.2020 but it has not delivered till now. Tracking status is showing wrong which says that it has delivered on 10.07.2020 but it has not delivered till now kindly confirm where the consignment is, please ask their delivery agent where he had delivered the consignment and provide me signed pod. As it has my original marksheet and certificates.
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              P Divya
              Jul 16, 2020
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              Tracking num h97483339 while travking it is showing delivered successfully but it is not delivered to my address please check it once
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                S
                SHIV PRAKASH MEENA
                Jul 16, 2020
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                Address: 5C-35 नीलकंठ अपार्टमेंट सेक्टर 5 इंदिरा गांधी नगर जगतपुरा जयपुर राजस्थान
                Website: DTDC EXPRESS LIMITED

                मेरा कूरियर मेरे पास जयपुर पहुंचने के बावजूद भी 5 दिन से वही रखा है कई बार फोन भी किया है लेकिन कोरियर वाले उसे पहुंचा नहीं रहे उसके कंसीगमेंट नंबर है z32682071
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                  D
                  dtdcisirresponsible
                  Jul 16, 2020
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                  I sent something from saharanpur to haridwar and while tracking i found that it was showing not delivered as status stating receiver was not present. I have an issue with delivery boy as he had not made a single call to a receiver also when i try to reach customer care all number seems to be incorrect.. Kindly look into the matter.
                  +1 photos
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                    S
                    Shivi Shivanichaudhri
                    from Delhi, Delhi
                    Jul 16, 2020
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                    We provide you the docket details of dtdc courier z32641505, we already pay the courier charges, but your courier demands 190 rupess charges of the parcel. Please resolve the complaint because in parcel cancer medicine were there. Urgent resolve this. Anotherwise i have to complait to ur senior.
                    +1 photos
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                      munshu
                      Jul 16, 2020
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                      Dear sir,
                      My friend mr. Balram verma booked a consignment of mangoes from your lucknow centre under docket no. D91329976 to our residence at mumbai, which was delivered to them on 05-07-20 but your office booked it on[protected]. He was promised by your lucknow office that delivery will be made on[protected].
                      As consignment was not delivered on[protected], we called your local helpline to know the status and also tracked it on your website. Tracking showed that the consignment was received at your mumbai office on[protected] in morning but when called helpline they said it can not be delivered on saturday and not even on sunday being holiday but we may expect delivery on 13-07-20 inspite of our repeated request as items were perishable but no help.
                      Now today on 13-07-20, i called your helpline around 13 hrs and call was attended by your one mr, vishal. He was highly rude person and argued that we call lucknow centre who promised delivery on 11-07-20. When we pointed out that your tracking system shows consignment has reached your nahur, mumbai centre and our delivery address of kanjurmarg east is around 3 kms away, he kept on arguing that it is not possible to deliver today and replied in extremely rude and deliberate manner that your consignment has got delivery tag date of 16-04-20, it will be delivered only on 16-04-20. I can not expect and condone such an excessively misbehaviour by mr. Vishal and lodge this formal complaint to take disciplinary action against this gentleman who is not at all fit to attend helpline calls.
                      Apart from that we are shocked to experience such insensitive and inefficient service inspite of our repeated request that items are perishable and mangoes will get rotten and our money and emotions are getting wasted due to dtdc inefficency. Though ultimately, consignment was delivered to on[protected] but contents got spoiled due to being perishable item and mishandling by dtdc
                      Request to look into our complaint.
                      Thanks
                      Amar rajeesh
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        M.J Ali
                        Jul 16, 2020
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                        Address: 2,adarsh nagar nagpur-440024

                        I was handed my parcel which is medical gloves of 100 boxes to dtdc ambala office with very proper packing and just 1 week when dtdc delivered the consignment to my customer that time the situation of parcel was so critical and 5-10 boxes are missed in my parcel. That means out of 100 box my customer received only 90 boxes so how this dtdc caring and handling the parcels.
                        Now i want strict action against dtdc and my reimbursment of 10 boxes.
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                          Tasleema Jamal
                          Jul 16, 2020
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                          Address: chennai

                          My courier which was sent from chandigarh to chennai through dtdc courier. Its still not deliverd. Its been more than 12 days. Thy said it will be delivered within 6-7 days. Still i didnt receive any information about the courier. There is no proper action taken.
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                            XX1
                            Jul 16, 2020
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                            Watch has been lost by the dtdc.
                            Loss or theft of the watch
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            m00903590
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                              Mehak Duhan
                              Jul 16, 2020
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                              My tracking details of d58287317. I courier it to a friend but now it shows that delivery not done covid-19 offlice closed/door closed. It is a very urgent parcel and none of the customer care numbers are ringing
                              +1 photos
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                                XX1
                                Jul 16, 2020
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                                My courier has been booked at mumbai for the ahmedabad location.
                                However it has been reached to delhi and than i got to know from the customer care that my watch is not there in the courier.
                                Actually i think this is the case of theft or lost of watch.
                                Since last saturday i am trying to reach out to customer care but they are not responding and picking up my call..
                                I want the resolution and my watch to at my home..
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  sb1992bb
                                  Jul 16, 2020
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                                  Address: Indore

                                  Hi, i sent a courier via dtdc (Return parcel for amazon india).
                                  The consignment cannot be tracked and thus amazon is refusing me the refund for my return.
                                  The website says that my consignment number is invalid. Please sort this out. I need the tracking details.

                                  Consignment number: m00431139
                                  +1 photos
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                                  Jul 16, 2020
                                  Updated by sb1992bb
                                  More Information:
                                  1. From: Indore, M.P.
                                  2.To: Delhi
                                  3. Date: 7/3/2020
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                                    satya_pitaka
                                    Jul 15, 2020
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                                    Address: DTDC, RAVULAPALEM, OPP.PETROL BUNK,MAINROAD,KARGBUILDINGS NH-5ROAD, PINCODE: 533238

                                    I have booked a shipment from ravulapalem to hyderabad on 07/07/2020. They said i will receive consignment number via message. It's been 10days, i haven't received any message and the shipment not delivered yet. When i contacted them they are not responding properly. Attaching shipment image.
                                    +2 photos
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                                      R
                                      Ramesh 1010
                                      Jul 15, 2020
                                      Resolved
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                                      Resolved

                                      Address: KondayaPalam, Kakinada

                                      Hello, i have sent my consignment (Application form), from kakinada to new delhi on dtdc premium express wide have the number v58264458, on saturday i. E.[protected] and when i enquirer with executive during the parcel about the delivery time he was told me that, maximum 24 - 48 hours i. E. By tuesday 14.7.2020 it will reaches the my destination, based on his promise i have taken a 500 dd and kept ready in delhi through my friend, and i have been following up with the dtdc executive since last 3 days and its showing still in transit, when i inquired with dtdc executive about my parcel tracking, he told that, i (Dtdc executive) assumed that, air serves are available, when i inquired, he (Dtdc executive) simple told sorry to me because he is not aware of what services (Air/road) available, when i following up he is not responding properly, for this i lost my time prestigious almost 2 days time and aiims job too and dd amount, phone amount.

                                      I want file case against of them, requesting you to do the need full
                                      +1 photos
                                      Jul 15, 2020
                                      Complaint marked as Resolved 
                                      No its not resolved waiting for their reply
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                                        Hariprasannan
                                        Jul 15, 2020
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                                        Address: No:3,third cross street,thiru.vi.ka nagar,Sothupakkam,Melmaruvathur post, near railway track

                                        Hi
                                        My name is hariprasannan. S
                                        I have booked courier with dtdc logistic through robu.in
                                        My tracking no p80895115
                                        When i track the consignment it showing no data available in dtdc tracking.
                                        I am attaching courier number.
                                        Plz it's urgent courier. Tracking is not showing. I have contacted dtdc office they are not responding
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