DTDC Courier & Cargo Complaints & Reviews

I was supposed to get a parcel from Kolkata to Bangalore.They have returned the parcel saying I have moved out from my address.Where as I am staying in the same address since 5 years.
They have neither sent a single message nor a single call.Then how they mentioned that I have moved out from my address?
When I spoke to there customer care they said they cant do anything as the parcel got returned.and the lady I spoke was so rude and insane.
After a long try somebody taken my complaint and said I will get a call for the resolution.I have not received a single call again.

Complaint ID[protected]
C/N no-K24775114

Worst service I must say.They are just making customer fool.So unprofessional employees.

HI, I have not received any parcel on Tracking Id/ AWB number - Z34885094 . But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me as soon as possible. My mobile - [protected] . Thanks Aparna pandey

Today my parsal was given to dtdc office kolkata, which has to get shipped to jamshedpur but the consignment number showing invalid V59808280

MY EMAIL ADDRESS
[protected]@gmail.com

Sir mera parcel 18 date ko aa gya hai fir bhi abhi tak mujhe deliver nahi kiya gya aur call karke bat kiya to wo bol rahe apke addresh per mera service nahi hai fir unko bola koi na aap mere town mein lado but wo bol rahe ki apke distict mein aa gya hai aur apko yahi lene aana padhega jo ki mere gher se 120 km dur hai help me sir

I requested Logistics company DTDC Cheating and Frad and damage the Consumer Properties, they are unedcated person operating the Logistic Counter, they are damaged Laptop Asset worth 40000rs .i requested Govt of india, Consumer Rights E Court take the action on DTDC my B72583999 date of[protected] at mg road tumkur, unprofessional dtdc employees working very rude behabior to customer not replay online dtdc center .

Dtdc show product delivered to me but at the time product is not deliver to me it is delivered to another person raghvendra vishwakarma.
Tracking id is 71812385
Name mehar sharma

Hi i called dtdc courier customer service and one of their executive pick my call i explained her i don't know anything about dtdc courier how to make it possible i asked with her so she told me that someone from dtdc courier will be call me back and then i received a call saying he is an dtdc courier executive will help me so i trusted him he shared me a form link i opened and fill the details such as upi i'd the number of the executive is as follows[protected] and after sharing he said to forward one msg to a number which was given to me i forwarded it and suddenly my account debited with all the amount i had in my account. As you know this situation surviving is challenge for us please help me.

This is regarding shipment D58522144, which was sent on 17 th July, today i.e 20 th July it reached bangalore, the laptop screen was broken and when sending it was secured with thermocol sheets, but during the shipment, Some damage happened, please let me know how to get it resolved, as there is no insurance claimed let me know how to proceed.

I have handed over package to DTDC Madinaguda branch on 28 Jun to sent it to Singapore. It was urgent medicines for my cousin. They charged 2700 Rs and agreed 4 days delivery. The package haven't delivered yet. DTDC tracking info showing "In Transit".

I have sent few emails to Customer care and no response from them. I would like to know the actual status and when it will be delivered.

DTDC courier services in Zaheerabad Telangana Dist 502220. The service is really horible in Zaheerabad. DTDC person called me and asking me to pick up the parcel from their location instead of delivering it to the loacation. When asked for the explaination for not delivering he is talking ### with the CUSTOMER.
I did not expect this kind of worst service from the DTDC....

The status is showing "consignment is redirected" from past 1 week, no update.. Tried reaching everyday to support team. No answer no updates.
I need my parcel.

Consignment number: d91334825

I had done the courier through dtdc for sending my dream job application to iit indore.

The consignment number h81651482 dated on 7/7/2018.

My case number : 11925702, against consignment number h81651482.

My problem with dtdc is they have not delivered my dream job application not in-time to the destination address. Because of their delayed service the consignee had rejected receipt the application at the destination as the last date of application is over.

The customer care is not at all responsive and they are doing the time pass with the application and still my consignment is with them till today i. E. 24/7/2018.

If you see the tracking data, the destination address is given as mumbai. The actual destination is indore. Even the destination pin code mentioned in the tracking is also wrong.

For me its loss of application cost, courier charges, time, and my opportunity along with mental tension.

Kindly help me out in this issue and do needful by giving proper resolution from the company.

From,
Pavan kumar

Dear dtdc
Greetings!
As per subject
1. Yesterday your agent mr. Gurmeet call me from this number [protected] and conversation giving below:
He told me that “ your parcel have came here so collect from the giving point“
I told him also “why you are not deliver at door step” so he told me rudely “due to curfew my boy will not deliver at door step if you want then collect from my pointed place, otherwise i will mention refuse to take from customer side”.
Then i told him “who gave you right to reject my consignment and another courier service blue dart delivered at home yesterday in curfew, then rules are same for all courier services.” i have an order copy of curfew which is attached, in which courier and other essential facility out from boundation of curfew, which mentioned in order copy.
2. After all conversations he was rigid on own term and condition. And not deliver my order.
3. Who gives him a right for reject/refuse or cancel my consignment.
4. He has return consignment and not delivered who will compensate for this my expensive time fired and needful documents returned. I am highly disappointed about this kind of burst service.
So my request is please ensure door step delivery of my ordered product, and please not sent our product via this type cheap agent.
My details is:
Raghvendra balauthia
Contact no.: [protected]

Gave the parcel in the wrong place... Reached also telling... I don't know where's my parcel

I had sent my luggage (Perishable (Food) as well as a one-year old baby dress) on 25th june, 2020 through dtdc (Consignment no.- d[protected]. But it returned back on 16th july, 2020. It was to be delivered to ankhleswar in gujarat (Pin 393010), but from the tracking history that i can see, it went from patna to mumbai and then back to patna. On top of that, they charged 900/- non refundable amount. And they didnt even call at the destination that we could have tried to receive our package. The baby dress i[censored]ndelivered will be an additional burden of cost since baby will outgrow the dress size.

D91004247 courier number for tracking

C97124004
Is showing invalid

C91724004
Showing invalid

Dear team,
This is to bring to your notice that a consignment couriered from bangalore for bareilly reached bareilly on 18th july. However, due to poor weather conditions and thus no network in the area, it has not been delivered and has been redirected. Although an alternate number was provided, it was not contacted upon. The awb number is b71170146. Kindly help with re attempting the delivery the following day.

The people working in the dtdc courier service of bommasandra are so irresponsive. Last time when i tracked my package it was showing customer will self collect. I never said that i will visit their office. How can you people change it without asking me. When i called them yesterday to know at which office my package was there, they told me that it was missing. How can you people be so careless. Its been half a month since i have been waiting for my package. If it is not sorted soon i'm going to file a complaint against dtdc courier services in consumer court for fraud and theft. D74141835 this is the reference id they gave me to track the package.