Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 188

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Jul 21, 2020
Report
Copy

Address: 46/A, 3rd A cross,24th main,BTM 2nd stage,Bangalore 560076

I was supposed to get a parcel from Kolkata to Bangalore.They have returned the parcel saying I have moved out from my address.Where as I am staying in the same address since 5 years.
They have neither sent a single message nor a single call.Then how they mentioned that I have moved out from my address?
When I spoke to there customer care they said they cant do anything as the parcel got returned.and the lady I spoke was so rude and insane.
After a long try somebody taken my complaint and said I will get a call for the resolution.I have not received a single call again.

Complaint ID[protected]
C/N no-K24775114

Worst service I must say.They are just making customer fool.So unprofessional employees.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Prasannajeet Singh Shekhawat
    Jul 21, 2020
    Report
    Copy

    Address: 460 B , DLW colony near chetna school , jallipatti , varanasi, 221004

    HI, I have not received any parcel on Tracking Id/ AWB number - Z34885094 . But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me as soon as possible. My mobile - [protected] . Thanks Aparna pandey
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nitesh Singh Suraj
      Jul 21, 2020
      Report
      Copy

      Address: KOLKATA
      Website: dtdc

      Today my parsal was given to dtdc office kolkata, which has to get shipped to jamshedpur but the consignment number showing invalid V59808280

      MY EMAIL ADDRESS
      [protected]@gmail.com
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pintu9454
        Jul 21, 2020
        Report
        Copy

        Address: Lakhimpur kheri

        Sir mera parcel 18 date ko aa gya hai fir bhi abhi tak mujhe deliver nahi kiya gya aur call karke bat kiya to wo bol rahe apke addresh per mera service nahi hai fir unko bola koi na aap mere town mein lado but wo bol rahe ki apke distict mein aa gya hai aur apko yahi lene aana padhega jo ki mere gher se 120 km dur hai help me sir
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shaik2020
          Jul 21, 2020
          Report
          Copy

          Address: Tumkur

          I requested Logistics company DTDC Cheating and Frad and damage the Consumer Properties, they are unedcated person operating the Logistic Counter, they are damaged Laptop Asset worth 40000rs .i requested Govt of india, Consumer Rights E Court take the action on DTDC my B72583999 date of[protected] at mg road tumkur, unprofessional dtdc employees working very rude behabior to customer not replay online dtdc center .
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Raj8982
            Jul 21, 2020
            Report
            Copy

            Address: Near pipal tree dham mohalla panna Madhya pradesh

            Dtdc show product delivered to me but at the time product is not deliver to me it is delivered to another person raghvendra vishwakarma.
            Tracking id is 71812385
            Name mehar sharma
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gautam Kumar Soni
              Jul 21, 2020
              Report
              Copy

              Address: Gurgaon

              Hi i called dtdc courier customer service and one of their executive pick my call i explained her i don't know anything about dtdc courier how to make it possible i asked with her so she told me that someone from dtdc courier will be call me back and then i received a call saying he is an dtdc courier executive will help me so i trusted him he shared me a form link i opened and fill the details such as upi i'd the number of the executive is as follows[protected] and after sharing he said to forward one msg to a number which was given to me i forwarded it and suddenly my account debited with all the amount i had in my account. As you know this situation surviving is challenge for us please help me.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vasavi Priya
                Jul 20, 2020
                Report
                Copy

                This is regarding shipment D58522144, which was sent on 17 th July, today i.e 20 th July it reached bangalore, the laptop screen was broken and when sending it was secured with thermocol sheets, but during the shipment, Some damage happened, please let me know how to get it resolved, as there is no insurance claimed let me know how to proceed.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  antopainadam
                  from Hyderabad, Telangana
                  Jul 20, 2020
                  Report
                  Copy

                  I have handed over package to DTDC Madinaguda branch on 28 Jun to sent it to Singapore. It was urgent medicines for my cousin. They charged 2700 Rs and agreed 4 days delivery. The package haven't delivered yet. DTDC tracking info showing "In Transit".

                  I have sent few emails to Customer care and no response from them. I would like to know the actual status and when it will be delivered.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Jul 20, 2020
                  Updated by antopainadam
                  Tracking number was N21346815
                  Jul 23, 2020
                  Updated by antopainadam
                  I got different numbers from DTDC Madinaguda branch person to check the status. Seems those are not customer care numbers. I tried call one number and one lady said will check and asked me to call next day. When I called next day that number was switched off.

                  I got one more number and that guy directed me to another person. That person told " call after some time as I am having lunch". First time I am hearing from a customer care desk like that :)

                  I don't know how to get the right DTDC contact and release my package.
                  Aug 11, 2020
                  Updated by antopainadam
                  As per the update from DTDC, They handed over the package to UPS and it got stuck in China on 8th July. When I contacted UPS, they said they will provide updates to DTDC only as I am a third party for them. As per the latest update, the package is missing and UPS is searching for it :(
                  Aug 27, 2020
                  Updated by antopainadam
                  UPS is still investigating the issue. I have sent another set of medicines through DHL and it got delivered in 4 days.

                  I am chasing DTDC for claim and they are waiting for confirmation from UPS.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mailugundla abhilash
                    Jul 20, 2020
                    Report
                    Copy

                    DTDC courier Service in Zaheerabad

                    Address: Dattagiri Colony, Zaheerabad, Telangana, 502220

                    DTDC courier services in Zaheerabad Telangana Dist 502220. The service is really horible in Zaheerabad. DTDC person called me and asking me to pick up the parcel from their location instead of delivering it to the loacation. When asked for the explaination for not delivering he is talking ### with the CUSTOMER.
                    I did not expect this kind of worst service from the DTDC....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    D
                    DivyaBharathiN
                    Jul 20, 2020
                    Report
                    Copy

                    Address: Rajaji Nagar
                    Website: www.dtdc.in/tracking/shipment-tracking.asp

                    The status is showing "consignment is redirected" from past 1 week, no update.. Tried reaching everyday to support team. No answer no updates.
                    I need my parcel.

                    Consignment number: d91334825
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pavankumar Mvnr
                      from Surat, Gujarat
                      Jul 19, 2020
                      Report
                      Copy

                      I had done the courier through dtdc for sending my dream job application to iit indore.

                      The consignment number h81651482 dated on 7/7/2018.

                      My case number : 11925702, against consignment number h81651482.

                      My problem with dtdc is they have not delivered my dream job application not in-time to the destination address. Because of their delayed service the consignee had rejected receipt the application at the destination as the last date of application is over.

                      The customer care is not at all responsive and they are doing the time pass with the application and still my consignment is with them till today i. E. 24/7/2018.

                      If you see the tracking data, the destination address is given as mumbai. The actual destination is indore. Even the destination pin code mentioned in the tracking is also wrong.

                      For me its loss of application cost, courier charges, time, and my opportunity along with mental tension.

                      Kindly help me out in this issue and do needful by giving proper resolution from the company.

                      From,
                      Pavan kumar
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Nov 15, 2020
                      Updated by Pavankumar Mvnr
                      No response yet.

                      Waste service.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Balauthia
                        Jul 19, 2020
                        Report
                        Copy

                        Address: B-58 NEW FORT VIEW COLONY KOTESHWAR ROAD GWALIOR (M.P.)-474012

                        Dear dtdc
                        Greetings!
                        As per subject
                        1. Yesterday your agent mr. Gurmeet call me from this number [protected] and conversation giving below:
                        He told me that “ your parcel have came here so collect from the giving point“
                        I told him also “why you are not deliver at door step” so he told me rudely “due to curfew my boy will not deliver at door step if you want then collect from my pointed place, otherwise i will mention refuse to take from customer side”.
                        Then i told him “who gave you right to reject my consignment and another courier service blue dart delivered at home yesterday in curfew, then rules are same for all courier services.” i have an order copy of curfew which is attached, in which courier and other essential facility out from boundation of curfew, which mentioned in order copy.
                        2. After all conversations he was rigid on own term and condition. And not deliver my order.
                        3. Who gives him a right for reject/refuse or cancel my consignment.
                        4. He has return consignment and not delivered who will compensate for this my expensive time fired and needful documents returned. I am highly disappointed about this kind of burst service.
                        So my request is please ensure door step delivery of my ordered product, and please not sent our product via this type cheap agent.
                        My details is:
                        Raghvendra balauthia
                        Contact no.: [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Jul 23, 2020
                        Updated by Balauthia
                        Till now not resolved issue, so at last how long I will wait.
                        I am attaching complaint related docket number for your help and record also.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhawna Mukul Tela
                          Jul 19, 2020
                          Report
                          Copy

                          Address: 171 ,laxman path, near shyam nagar post Office , shyam nagar jaipur

                          Gave the parcel in the wrong place... Reached also telling... I don't know where's my parcel
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pkr6792
                            Jul 19, 2020
                            Report
                            Copy

                            Address: Chura Gali, Salimpur Ahra, Kadamkuna, Patna, Bihar 800003

                            I had sent my luggage (Perishable (Food) as well as a one-year old baby dress) on 25th june, 2020 through dtdc (Consignment no.- d[protected]. But it returned back on 16th july, 2020. It was to be delivered to ankhleswar in gujarat (Pin 393010), but from the tracking history that i can see, it went from patna to mumbai and then back to patna. On top of that, they charged 900/- non refundable amount. And they didnt even call at the destination that we could have tried to receive our package. The baby dress i[censored]ndelivered will be an additional burden of cost since baby will outgrow the dress size.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jul 19, 2020
                            Updated by pkr6792
                            I need a refund of the amount .
                            Email : [protected]@gmail.com

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              yele sneha
                              Jul 19, 2020
                              Report
                              Copy

                              D91004247 courier number for tracking
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Niktardy
                                Jul 19, 2020
                                Report
                                Copy

                                Address: Flatno:206,kjr mansion,peddhamma thalli temple road,Mubarakn, Mubaraknagar,nizamabad

                                C97124004
                                Is showing invalid
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Niktardy
                                  Jul 19, 2020
                                  Report
                                  Copy

                                  Address: Flatno:206,kjr mansion,peddhamma thalli temple road,Mubarakn, Mubaraknagar,nizamabad

                                  C91724004
                                  Showing invalid
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vaishnavi solanki
                                    Jul 18, 2020
                                    Report
                                    Copy

                                    Dear team,
                                    This is to bring to your notice that a consignment couriered from bangalore for bareilly reached bareilly on 18th july. However, due to poor weather conditions and thus no network in the area, it has not been delivered and has been redirected. Although an alternate number was provided, it was not contacted upon. The awb number is b71170146. Kindly help with re attempting the delivery the following day.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      VYSAKH r
                                      Jul 18, 2020
                                      Report
                                      Copy

                                      The people working in the dtdc courier service of bommasandra are so irresponsive. Last time when i tracked my package it was showing customer will self collect. I never said that i will visit their office. How can you people change it without asking me. When i called them yesterday to know at which office my package was there, they told me that it was missing. How can you people be so careless. Its been half a month since i have been waiting for my package. If it is not sorted soon i'm going to file a complaint against dtdc courier services in consumer court for fraud and theft. D74141835 this is the reference id they gave me to track the package.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit