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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 261

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A
Akhilesh Devaki
from Hyderabad, Telangana
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no response/details about courier

Address:D49165344. Track I'd., Hyderabad, Telangana, 500050

One parcel/packet was sent from kadapa to hyderabad on dated 15-april-2019. But to our surprise, after the lapse of 5 days, still we have not received our parcel. Very much concerned about our parcel. So kindly arrange to deliver our packet without further loss of any time. Otherwise matter will be viewed seriously and matter will be taken to higher authorities....
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S
sharayub
from Mumbai, Maharashtra
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dtdc consignment redirected

I have sent a courier to hyderabad on 10th april and it was out for delivery for almost 5 days. Now the consignment is redirected. The consignment was misrouted at least 3 times. Its an urgent delivery. And any of the dtdc customer services number is not working. Like not single number is available which weird then why is it even provided. The consignment number is p70153842. Please update me with the details.
Thank you....
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K
KS Logistics solutions
from Mumbai, Maharashtra
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regards invoice

Address:Basai Enclave, Gurgaon, Haryana, 122001

Dear sir
Dtdc consignment no. D47704483 dt 06/04.2019
Chennai to bangalore 1pkg 38 kg
I have very needful invoice dtdc but your chennai staff ignore
My request. I have many time told him but not give any response.
I have already paid amount rs. 3700/- for this c/ment
In south indian enterprises account.
South indian enterprises
Ac no. [protected]
Ifsc hdfc0001254br...
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G
Giri Chakradhar Pradhan
from Bengaluru, Karnataka
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product and response of customer care

Address:Sandcube Analytics Pvt Ltd, 1st floor Bhojanam building, Banaswadi, Bangalore, Karnataka, 560048

Respected sir,

My consignment no. K17308539
My parcel was not received till now and when i am calling to ask about my parcel details no one is responding to my call. They just lifting the call and disconnecting it. Is this the way you give to the customer. On 17 april 19 i was available in the same address till night 10.30pm waiting for the parcel but didn't received. When i tracked through online it was mention that...
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My parents had sent a dtdc courier from chennai to me in kanpur with important documents. The same package had been sent twice from chennai following the acknowledgement from our side of not having mentioned mobile number on the envelope the first time. Having thereby included contact number and complete residential address exact, yet dtdc courier services chose to flee away this time with the money we spent by submitting false claims online...
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S
Suchi@86
from Mumbai, Maharashtra
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late delivery

Address:To , Name-sikha kar C/o-prodip kar P.s-alipurduar P.o-silbarihat Pin-736204 Dist-alipurduar Land mark-tmc parti office Ph no-7872595029 From Name-Dhriti Goswami(Bhattacharjee) Mobile no - 8436196396, 736204

Product not yet delivered even after fdm. Is prepared.
It's already delayed by the booking office. Plz be very sure about that product should be delivered by tomorrow first half.
As my customer is waiting for last few days, she made payment alreday. Because of your delayed service i am getting harrased. Now this is your responsibility to make your service fast and do the delivery asap....
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PriyaGP
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier not delivered correctly

Address:Thadagam Road, Coimbatore, Tamil Nadu, 641013

Sir,
Sir,
I have sent courier from dtdc courier, thadagam road, coimbatore to sankaran kovil, tirunelveli. But the courier is being wrongly directed to madurai and it is not delivered yet. I have given the pincode as 627756. My shipment tracking number is f11360956. Kindly, redirect the courier and deliver it to the following address.

A ramya rani,
718 (Upstairs),
Bharathiar street,
N....
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G
Gogineni Preeshvitha
from Chennai, Tamil Nadu
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regarding courier

Address:West Godavari, Andhra Pradesh, 534005

I had a very vad experience with the service.
They dont even respond for calls
I did not get my courier delivered.
When i asked for the same, they said that they wont deliver and that i should come to their office and pick up.
How can they be so irresponsible.
And they are very rash on phone.
And when i went for collecting it they charged me extra money for delivering it.
I had to give the...
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S
Sunel Kumar
from Bengaluru, Karnataka
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delivered my parcel by courier to a wrong person

My parcel has reached the dtdc courier service at puthiyathura thiruvananthapuram on 16th. They informed me but i am not available for 2 days that i have told them and requested to keep the same till i come and collect it. When i went there on 18th, it was found that the parcel was received by some one who i don't know. It is an irresponsible activity from the courier side. On enquiry, a man called dayanandan was received my courier. I never...
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V
from Mumbai, Maharashtra
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courier has been opened in condition

Address:Vadodara, Gujarat, 390020

Courier has not been delivered to the address 10 days after receiving the facility. upon contacting local office, they have found the courier after 30 minutes of exercise and the envelope has been found in opened condition.

Mrs. Khushbu told me that you have given us courier in such condition. Mr. Jitendra has told that courier was not delivered because in that area we delivered once in a week.

Coming to the...
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A
asjadkhan86
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package not delivered

This is with regards to my shipment tracking no z94040742, we have not received any shipment so far. We also called dtdc representative to check the status he told us the item is missing and they are checking the details. However, when we checked the dtdc website to track the details it was showing that item is already delivered which is completely inaccurate. We tried calling the regional office 'indore' and sent an e-mail to the customer...
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P
pawaskar Yash
from Mumbai, Maharashtra
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non delivery of consignment

Address:318/c, R No 5, Kamat chawl, J S S Road, Thakurdwar mumbai 400002, Mumbai City, Maharashtra, 400002

Dear sir, / madam,
My consingement send through dtdc courier vide awb no v70860311, which was send by healthians on 16/04/2019.
Today on 19/04/2019 received call from dtdc office sutar galli location, ask me collect the courier from dtdc sutar galli office, as address where they suppose to deliver the courier, doesn't come under their boundry. (Tel no of dtdc office[protected].
India no 1 most perferred courier company,...
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B
Bhaskor9
from Mumbai, Maharashtra
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I' m complaining about misbehavior of your employee with customers

Address:22 Block, west patel nagar, Delhi, New Delhi, Delhi, 110008

I have been using dtdc service for atleast 6 to 7 years but i never found such a misbehaving and rude person in ur service.
There is a customer handler named pooja naraina (Contact:[protected]). She is so rude and misbehaving and have a very good ability to convert a polite conversation into arguments. She even didn't provide full information if asked to. (You can trace her call and can check her way of talking.)
I request...
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Address:Tangi, Khurdha, Khordha, Odisha

My brother booked a consignment (V[protected] in dtdc branch office at tangi, khurdha, odisha on date 13th april 2019 at 11:00hrs. And it was a speed post.

I was shocked, when i tracked it online using the consignment number, it was shown the booking date is 16th march 2019.
Because o[censored]rgency we booked it in speed post mode, and because of your failure i missed the dead line to get that document.

Is this...
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M
Milimaity
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel not delivered to proper recipient

Address:M S - III B 3, CMERI Colony, Chandrapur, Maharashtra, 713209

Hi
Parcel tracking number c88369462 is not delivered to proper recipient. It seems my parcel has been handed over to wrong person even without contacting proper recipient before delivery of the parcel. This is not expected from such a renowned courier company like dtdc. The recipient should have been contacted before delivery and the phone number of the recipient was mentioned in the address. How is this possible? Please look into...
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S
Sarahhmar
from Aizawl, Mizoram
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complaint on behalf of the item

Address:Guwahati, Kamrup Metropolitan, Assam, 781040

Hi one of my friend from kolkatta send us phone through DTDC and when the package arrived..the inside of the parcel is empty. Please do something or we will file a complaint to the court. And i believe they took at Guwahati DTDC. The parcel arrived at Guwahati on 9th April and we got our parcel only on 16th April. Please take some action. We recieved it empty and we are definitely sure the courier opened it since there is evidence. I hope...
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N
namrata baranwal
from Delhi, Delhi
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I am complaining about not delivering the item.

Address:600130

Dtdc india - according to the dtdc center (Dtdc dlf garnencity, semmancheri, omr, chennai) the delivery of my package (C[protected] was supposed to happen by saturday - 13th april 2019, and the consignment also reached indore by saturday, but till date it haven't yet reached the destination. And to add on top of it, the concerned person with number [protected] is unbelievably rude on phone. I am bound to complaint against dtdc as its 2nd time...
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S
Sanjukta Gupta
from Guwahati, Assam
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delayed delivery

I have booked a percel from guwahati to tezpur on 10th of April . trekking no is k18437986. By 12april it was received at destination but after 4 days it was not delivered yet.let me is it ur process of delivery. The distance between tezpur n guwahati is only 250 km.but ur company need More a week to deliver a percel great working process. after received in destination why it still not delivered. Please let me know the reason....
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M
Manish Nandalal Hansaria
from Mumbai, Maharashtra
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miss behavior you agent

Address:Belakoba, Jalpaiguri, West Bengal, 735133

AWB NO-Z88156780 this ID my dtdc curriyar no, org-raj/jap, cust id-QF411 wt-0.350, 9 apr-19 21.59 TS-K96
Just now our delivery boy delivery this item.. And so Rudy behavior and so worng and slang language.. I protest this.. He is ask me I m not slang language.. I write to very clearly you tack the action as our system and inform me, otherwise I tack tha ligal action as par low.

My no-[protected], [protected], [protected],...
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K
Kd Verma
from Siwan, Bihar
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k31326640 tracking number

Address:DEV MULTIMEDIA SYSTEM JAIRAM BAZAR LAL CHOWK KHAGAUL PATNA, Patna, Bihar, 801105

No one can call or come on this address and update address was incomplete or wrong these idots are very lazy he thinks customer come and collect there parcels
Why I m paying you idots like this service
No any customer care number can you call and tell all the numbers are fake and not connected they are cheating with there customer and doesn't complete there promises it's very wrong and I was going to consumer Court because I...
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