DTDC Courier & Cargo Complaints & Reviews

Sir,
We recieved two parcels which were torn and some items were stolen from these... The details are given as under
1. Docket number :- d[protected] packets broken and one piece (Girls frock) stolen from each packet... Total 9 pieces missing

2. Docket no:-d[protected] boys coller t shirts missing
Earlier also we faced same problem and brought into notice of srinagar office but no action was taken...
Kindly take an effective action against the culprit so that we trust dtdc again...

I have sent a courier to sunrise led technology 705, opal ria, rajhans dreams, stella road, vasai west, palghar-401202 from dtdc nagpurbut this courier did not reach there and when i tracked the courier details it is showing delivered... Help me out
Consignment no is m73624557
I have sent this courier on 8/4/19 and it is delivered on 11/4/19 as shown in online tracking site of dtdc
Help me out
Thanks

I have used the dtdc service to send a consignment to jaora, madhya pradesh from jaipur on 30th april around 12 pm.
But on tracking the consignment it shown "not delivered" even after 5 days. It was very important and urgent for the consignee.
I tried to contact dtdc customer care like 15-20 times literally but no executive was there, i waited like 10 minutes on call, but no they did not connected my call to executive.
They did not even tried to deliver it when it says out for delivery when i confirmed with the receiver.
Please look out into it.

I munaf behalf of mumthaz kc would likr to raise a complaint against dtdc courier item sent from taamarasery branch calicut to mahe on may 3rd 2019, which is 50 kilometers, when i tracked the item through online it has been sent to gurgaon from calicut. Only one day needed for the delivery now its two days, it is going now to gurgaon instead of kozhikode kerala

Sir dtdc me surat se mera parcel aa rha tha baikunthpur koriya cg k liye but misplace ho kar kondagao bhej diya gaya h... kondagaon wale agent ka kehna hai ki usne raipur return kar diya hai, bas uske baad se parcel mil nahi raha hai... Raipur me Naa koi complain sunne wala. H naa khojne wala..bahut hi laparwah behave laga meko dtdc raipur ka. iss parcel ka report pata kare no hai A43469862

Hello
I had sent some plates and household items from dubai to pune and most of my goods to my horror have come smashed!!
When i sent it out i clearly told them its all household items and glass ware
They agreed to pick it up and charged me fairly high price.

On opening the box i found all the plates smashed into pieces inspite of it being packed and strangely 3 made it fine??

Pls help???

Out of the 24 plates - 3 have survived and, from 4 glasses 1 has been broken!
Even the box has come in such a bad state and with holes all over!!

What can i do to get a refund on my broken items???

I had ordered an item which dtdc is supposed to deliver by 3rd of May. Upon not receiving till 4th May, I contacted customer care number and they said that parcel went to pimpri office instead of chakan. I had given accurate address along with pin code though. They said that chakan branch is not picking call so you go and collect. The courier was important to me as I have to carry it while travelling on 5th. Without any choice I rushed to its office 12 km away from my home.

This is very unprofessional behaviour by dtdc and I was exhausted by this.

I want dtdc to pay penalty for this. My dtdc Docket number is P50662034.

Its already been more than 20 day. Everystaff is bypassing the issue. No one is properly responding to my case.
I have send more than 5 mail and no reply. After the complain was put up, till now only one replying mail was send by them which was after calling every day. And now they are trying to bypassing the issue. I thought india was a country where an army is respected and not fraud. I came from foreign, i am an army officer came to india for the diplomatic military and government relation. And because of the frauding and neglecting behaviour shown by dtdc company, the whole image of india will not be good. I want this issue to be clear else, i will go through media and court along with indian army, and this lead to nothing but the negative image on every aspect of india because of such fraud done by dtdc conmpany. My view on india was so much high and good.
Take this issue seriously.

Consignment number: e75897009

Dtdc courier not delivered very important sample from mysore to bangalore even after 5 days, they charged an amount of 325 rs stating it will reach by 11 am following day. Till today they are not attending my phone or complaint. We lost the precious sample sent for sequencing. We need immediately reply from them and they have to pay us the huge damage caused to us.

Dear sir,

With the reference to the above subject i want to inform that your courier boy did not deliver my parcel tracking no z41454593 to my address by remark that my address is not complete. I confirmed you that my address is perfect. There is no any massage or phone come over my mobile. Further i inform you that i have contacted your [protected]@dtdc.com. There one lady named sheik nagma asked receiver full address details. I have share my full address 3 times by email but she never responded back. So your courier service as well as your customer service both are very poor.

There for you are requested to deliver my parcel to my address or contact me on phone no [protected].

Regards,

Rajiv ranjan kumar
Tracking no z41454593
House no - 3-4-465
Shri shri thakur nivas
3rd floor room no - 302
Saagra veedi street, nimboliadda,
Kachiguda, near hanuman temple,
Hyderabad, telangana - 500027
Phone number [protected].

I had a delivery from badlapur west dtdc courier service handled by dhananjay pawar. There was a courier guy named mr anil who used abusive language which is demeaning for a woman and insults the dignity of the woman. The courier guy need to be polite and patient if the women in the house take a bit time to open the door in the afternoon and atleast give a call regarding the arrival of the parcel. So please kindly look into the matter as the courier guy was the representative of dtdc and if the company fails to take a strict action then i'll make sure i take same serious legal actions against the company.

Thanking you
Viraj patil
[protected]

Dtdc silchar main office is completely irresponsible regarding delivery on time. They don't want to deliver taking advantage of even a light shower. I have a parcel stuck with them for the past two days which they are no willing to deliver till today due to light rain. I myself am in silchar and there is no heavy rain here. I have food items in my parcel that will go bad if not delivered on time.. But the office lady shouted back saying it cannot be delivered today. Very bad behaviour with customer completely disgusting.

Hi, this is in regards to dtdc courier service (Gowlidoddi, hyderabad). This particular office of dtdc which is the nearest to us is pathetic in terms of service. They do not book shipments even if they r marked as urgent ones. Also they do not deliver couriers on time despite the update provided on dtdc shipment tracking page. Their customer service is worthless & i request u to kindly look into this at the earliest as we are having great...

Dear team,
Almost 7days are over and yet we have not recievd the courier. The courier was dispatched on 26th from lucknow to j abalpur and while making call to dtdc jabalpur courier team they are not supporting and giving excuses which are not acceptable.
Trackin nos:-z98548224
Kindly look into the issue on urgent basis else i will escalate to consumer forum.
Rgds
[protected]

Very very poor service of dtdc... There is no update from last 3-4 days.. Even after giving complain and requesting again and again there is no response.
Please help me. Its a very urgent item and this is one of the important part of our machine.

Please do it on urgent basis... Its very very urgent...
I sebd this paecel on 27 th april by air but still not delivered

I have send my courier on 21 april 2019. Courier contains important medicine for my mother. Till date it is not delivered. I have complained it through mail, but get no response. I have tried customer toll free number but it fails to connect. I have complained regarding the same issue on national consumer forum. Complain no. Is 1294437. Please do needful.

That parcel is so important, parcel had been come before 7 days at bharatpur but no one contact me even mobile no. Is clearly mentioned on shipment slip. My address mentioned right and clear. But parcel had not delivered to my address.
Tracking no. A43814051
The tracking details clearly shows that the consignment had reached bharatpu on 25 april itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address and phone number was clearly mentioned.

I send my document through dtdc courier dombivali west to bhopal, madhya pradesh (My course admission form) dated 14/3/2019 but till date they (Bhopal) not received document till date. I contact dombivali west dtdc courier office but they did not give any response already one and half month pass and lost my admission chance for next year. Then i track document and i know that my document pending on bhopal hub no return my residence till date.

So i request pl solve my problem and dtdc courier pay me rs. 5000/- (Five thousand) compensation.

Thanks

Mandakini khamkar
[protected]

My track noz96710725 is showing delivery but my friend hasn't received it.
Signature copy shows accepted by father by basically that's not even his signature on copy and on site it's written watchman.
It's cheat done by dtdc office there.
Courier boy accepted he hasn't delivered when we contacted him he said we can't do anything "office se nai mila parcel"
When we raised this complaint to manager he denied this fact.
I need my parcel to be delivered and answer to this cheat
Highly unacceptable that you steal parcel.

I was supposed to get my order (Consignment no:- k[protected] delivered by today. (Please see the attachment for details)

But suddenly the status of the order is showing as 'not delivered'.

The delivery guy did not even bother to call me.

This is creating very much trouble for me as this is really an urgent delivery for me.

Please look into this matter urgently.