DTDC Courier & Cargo Complaints & Reviews

Address: Ec road dehradun, Dehradun, Uttarakhand, 248001

Hi,
I had sent my stuff from dehradun to bangalore via dtdc the consignment number given on the bill is f11332857, while i received a message with the tracking link and a different consignment number f11332856. The parcel with consignment number f11332857 has been received by someone in delhi as i got the message for it. I am completely confused as which parcel is mine. Kindly trace back my parcel and deliver it in bangalore or bring it back to me as 2different consignment number are causing a lot of problems for me. I will also be raising this issue with the consumer court.
Kindly look into the matter.

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Hi i couriered a document form ghaziabad on one day delivery yesterday at 2 pm for bangalore. The document was highly sensitive and critical. Since morning i am following up with the agent. He is committing from morning the its on the way and will be delivered in a while. Now he is saying that is off in bangalore and could not be delivered. He should inform me this earlier so i could look for other alternatives. Who will pay for the anxiety and the humiliation i am. My consignment no is v53026569

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Address: Mallipeddi.sarathbabu,hno 1-122, factory center, opp srinivas theater,regulla gada,repudi Bazar,tiruvuru,521235, Krishna, Andhra Pradesh, 521235

Hi team, i am tanmai mallipeddi, we need to receive the courier but it didn't come and when i called to tiruvuru dtdc they told that my number is not connected that's why they put the return.

1. But in tracking it is showing address is ok but no such person available, actually i am in home only how they put that status.

Without coming to my address they updated the status.

He is very irresponsible also when i called to him he is telling we call you but your phone is not connected that's why what he is talking???

And who is responsible for delivery charges???

Pls take action

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Address: H.No.D-05, IB THermal Township, Banharpalli, Jharsuguda, Odisha, 768234

Tracking id: z97968576

Would like to complain that my order id: z97968576, is not yet delivered to me.
Upon checking the status of my order it shows that it has been delivered to wrong person to mr. S. Pandey.

This is ridiculous and a serious offence by dtdc, it was a very important courier and i want it delivered to me.
Please see to it else i will have to take stern action.

Attaching screenshots

+2 photos

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Address: H No 1-7-26,BAPUNAGAR, Mahbubnagar, Andhra Pradesh, 509210

Dear sir,
Consignment number z87843174 source from noida and destination is narayanpet, telangana state.
The product is not yet delivered and the tracking status is displayed as delivered.

The dtdc cargo has created lot of problem and none of them or responding properly and there is no toll-free number.

Please do take necessary action and penalise them for the delayed caused as the documents are very important and the delay of delivery inturn causing me penalised for delay at registration as the documents are concerned to vehicle.
Please check the attachment.

Regards,
Shiva kumar
[protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Apr 30, 2019

Updated by [email protected] Please check the attachment.

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Address: Gwalior, Madhya Pradesh, 474020

AWB : M91687650. The consignment has reached Gwalior on 29th April @13.00hrs, showing out for delivery @13.38hrs and Delivered @17.51hrs. But the consignment is not delivered to me. When I call the DTDC Gwalior office, they reply saying that they called. But I didn't receive any response from them. And they replied me saying, u come and collect from the office or else we will deliver it on Saturday. Is this the service given by dtdc. It's soo annoying. This is not happening with me for the first time, but couple of times. I was patient then. These people are trying to test my patience every time. That is ridiculous. Please take the necessary action.

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Address: Dr B P Ravikumar, Mamata Medical College, Khammam, Andhra Pradesh, 507002

Dear sir/madam,

I have posted an application form along with Rs 3000/- DD to be delivered to Manjula, Dept. of G Surgery, Gandhi Medical College, Secunderabad. Posted on 09/03/2019. The consignment number is H 13247810. It is not delivered and also not returned till date.
We requested several times to Mr Srinivas DTDC centre at Rotary nagar (Indra nagar), Khammam. He replied that to cancel the DD and get your money back. Please help us in this regard.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

May 04, 2019

Updated by Praveen v n Dear sir/madam,

Our complaint was not resolved and it was marked to be resolved in your website.

Dr B P Ravikumar,
Assistant Professor,
Mamata Medical College,
Khammam
Mob. No. [protected]

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Address: Nashik, Maharashtra, 422101

Ref: B64104977. Tracking.

No number on site would connect/respond.

Only Indiranagar, Nashik helpful.

Persons at Nashik Road communication very difficult to get. I was directed from one number to other for hours. The service provider as reluctant to cooperate.

I have already requested the party to avoid DTDC services henceforth.

Regards.

Rajiv Waghmare

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Apr 30, 2019

Updated by Rajiv Waghmare B64104977.
Document received in an opened/ damaged condition.

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Address: Kolkata, West Bengal, 700016

I sent a courier from Kolkata to Noida on 26th of April. I paid more than double for the urgent service. They said urgent courier will be delivered the very next day i.e. 27th of April. I paid so much but the courier didn't get delivered yet and the DTDC guys never revert. DTDC should be sued for this and my money should be returned or I will have to take this matter to the court and ask for compensation.

Already reported to the government's consumer forum.

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Address: 25,1st main,3rd cross,Vijaya bank layout,Chikkabettahalli,Vidyranyapura post, 560097

Pls note the document parcel sent from Bangalore - DTDC yelahanka 26th April 2019 to Mumbai address Ballard Estate thru DTDC service - PLUS and being assured by DTDC delivering with 1.5 day on or before 4pm 27th April 2019.( booking ref:V[protected]
I'm complaining from past 2 days but no action & response from DTDC team in customer care and no proper information of who is working or resolving & delay of more than 60 hrs still no status of delivery of important documents.
DTDC PLUS service- Rs.350 charged higher by Rs.200 more than normal delivery of 2 days.
Irresponsible ways & no commitment to service by DTDC still no updation of delivery.
I would like tell them to resolve within hours or book a consumer forum complaint thru FIR.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Apr 30, 2019

Updated by ShriKumar P No status

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Address: #5 Srinilayam , 3rd cross , Shanthivana Bangalore -92, 560092

I booked old washing machine to be sent to Hanur (PIN 571439) in Kollegal dist. through DTDC docket no.D50208753 on 20/04/2019 at Byatarayanapura Bangalore -560092 .At the time of booking agent promised the delivery with in 3-4 days unfortunately not delivered till now & no response from the agent. Kindly help as I don't know what to do now.
DTDC web tracking says in transit from 24th April. no updates later on.

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Courier sent on 30 mar 19 from hyderabad to mumbai. Since a month waiting for a courier. Repeated complaints made with them case number : 14298960, against consignment number h04571161... But except the standard reply we are looking into it... Nothing happened.. It's pending for delivery since 11 apr 19 after reaching the nearest hub chembur. Matter was highlighted to their core team, as usual false assurances, the item is still lying their. And now on tracking, they have done a fake update imand shown delivered..

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Address: GOPALKHAR RAJPUR PARIKRAMA MARG LAMBE HANUMAN JI KE PASS VRINDAVAN, Mathura, Uttar Pradesh, 281121

Sir 22.04.2019 ko aapki company se ak courier kiya tha vrindavan ke liye - jiska consignment no. Z98441326.
Magar abhi tak nhi pahuncha hai. Jab hamne online track kiya to pta chal ki vahan delivery ho chuki hai. Magar abhi tak hamare pass nhi pahuncha hai.
Jab hamne aapki vrindavan branch me phone kiya to vo 2 din ghuma rahe h...
Jabki hamara courier[protected] ko hi unke pass pahunch gya tha...
Agar aise hi raha to hame court case karna padega...

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Address: Moh.- Taki sarai 2 Near jali wala mandir, Bijnor, Uttar Pradesh, 246746

Consignment no. Z92322237 was accepted by your office on 01..04.2019. It was to be delivered at seohara, where you do not have any branch. You delivered it at dhampur. Again, now, you accepted consignment no. Z92337038 which is also to be delivered at seohara. This clearly shows that you are a very dishonest courier which is ready to do anything to increase its business. Please, deliver this consignment at seohara otherwise be ready to face the court.

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Address: Vadodara, Gujarat, 391410

I have a courier order (Consignment no d[protected], which was supposed to be delivered from kolkata to vadodara. We requested it on 13 th of april and was promised will get delivered on the 6th or the 7th day, however we have not yet received the courier and today is 29th april.
We spoke to the delivery man and he keeps promising for the delivery the next day and we have never received it.
Its frustrating and i really regret using dtdc serves. There is no contact number of dtdc customer care and now the delivery boy has also stopped answering the phone. Really have no idea where to contact to get courier from.

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Address: flat no: A1203 A, 13th floor, NRI RESIDENCY, sector Omega II, greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

Consignment no: z87591588. Shipment to kolkata, booked on 22/4. Shipment tracked, showing delivered, but not received by actual recipient (Bijaya saha)

So, please check with your team about the delivery : delivery should be in the following address: db/10, railpukur road, p. O: deshbandhunagar, kolkata - 700059, west bengal. Mob no; [protected]

If you delivered pls, send me the proof of receiving person. Please reslve the matter asap.

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H

Himanshu Roadline

from Jamnagar, Gujarat

Apr 29, 2019

1 my corrier not delevery but online states befor 3 days delvered
2 i am vadodara fategang branch contacts Mr. jha ji, jha ji dtdc office is revs ans this area 390022 is not delivery service you consiment clect my dtdc corrier corrier
3 this area is not services ? but daley my corrier is booking ??
my dkt no z98779843

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Address: G8VF+3W Watganj, Kolkata, West Bengal, Kolkata, West Bengal

I have a important courier posted at wrong pin code of 201307 which is in transit it's actual delivery pincode is 201304 golf city the address on courier is correct consignment no is k19203057 please inform them at the earliest courier is important and should not be misplace i have attached the receipt for the details let me know if anything else is required

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A

Avirup Dutta

from Kolkata, West Bengal

Apr 29, 2019

They take money for speed delivery and they do not deliver on time.Overall their behaviour with customers is very bad

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A

Aakash Mathur

from Kota, Rajasthan

Apr 29, 2019

Parcel no. X30904765 is not deliver yet

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J

Jkb Premium

from Bulandshahr, Uttar Pradesh

Apr 29, 2019

Worst behaviour by your local DTDC Office saying that your boxes are lying if you want pick it up other wise we don't care. from past 3 days lying with him but not delivering. Is this way DTDC do the jobs????

Docket Detail D49288941

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Address: Mumbai City, Maharashtra

Sir
With great pain and mental agony i would like to finally lodge a complain against dtdc courier.
I booked a consignment on 25th april from patna to mumbai.
As the consignment was food mostly i was waiting to receive the courier.
On 27th of april o tracked the courier, to my surprise it was showing receiver not available (Cir).
I was present on the given adress whole day.
I didn’t received any call or message regarding consignment.
It’s just so much frustrating that a brand like this could do like this.
The harassment doesn’t stopped here, i called for an hours multiple times to the given customer care number. To add to my misery they didn’t respond.
So in short there was nothing a person could do about this poor behaviour.
It’s a mental and physical harassment.
I need to sort out things as soon as possible and punishment to the culprit.
Thanking you
My consignment tracker id is k18162366

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rahulebajaj

from Mumbai, Maharashtra

Apr 29, 2019

Hi,

My friend sent courier from DTDC but i got damaged and very badly handled courier

Consignment number : D50703581

I emailed DTDC but still no reply and even there customer care never connected

Such a bad service

Regrads
Chetan K
[protected]

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N

Nikita_1995

from Mumbai, Maharashtra

Apr 29, 2019

My original mark certificate has been torn from outside, and the cover as well as the document has been torn. It seems as if someone torn the cover from outside, which has torn the document as well. Please note the document was not torn before dispatch.

regarding courier not being delivered - Comment #3419140 - Image #0

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Nikita_1995's reply, Apr 26, 2019

Consignment number: M73647485

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Z98731490 is the docket number. The destination pincode on the parcel and the receipt is same but when i tracked it online i came to know that the dtdc representative has entered the wrong pincode 440020. The customer care service is very pathetic as i am unable to get my problem resolved. I therefore request you to look into the matter and get it delivered at the right pincode which is 440021. I'm enclosing the receipt herewith.

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Buddhi Bagriya

from Jaipur, Rajasthan

Apr 29, 2019

When the charge for sending courier of Rs 15, from jaipur to laxmangarh Then how can you charge of Rs. 65 from laxmangrh, Sikar to jaipur

wrong destination in the online tracking system - Comment #3419339 - Image #0

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Bharathi21

from Mumbai, Maharashtra

Apr 29, 2019

Not received product since April 1st and no person has contacted in this regard.even i tried to find out some contact, they are not responding, Consigment number M73704982. Provide us some contact number to receive my product.

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A

akhil ray

from Silchar, Assam

Apr 29, 2019

D49985550 booked fro gurgon to bhubaneswar not yet recived

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S

Shiva Kuma

from Mumbai, Maharashtra

Apr 29, 2019

I sent a courier Anantapur to Surat. 8 days completed but courier still not delivered.
High cost and worst courier. Please don't use this worst courier for emergency ..

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I submitted my courier on 20th of april with dtdc blue which guarantees 2 days delivery with consignment number : v52273372

Till today (April 28th) my courier didn't get delivered.. I paid 1130 rs for this..

When i am visiting dtdc center, they are saying it will take some time giving some # reasons..

I dropped multiple emails to customer support email address, their replies are ridiculous as well..

I need this courier to be delivered and need my half money back.. I really mean it..

More than this i can't really tolerate your irresponsiveness..

Do the needful..

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H

HastiMal M

from Bengaluru, Karnataka

Apr 29, 2019

Showing delievered but didn't.

courier didn't get delivered - Comment #3419228 - Image #0

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S

sdhawan82

from Tezpur, Assam

Apr 29, 2019

My one courier tracking no. Z94530490 showing delivered on 15.04.19 but actually not delivered. and i want to bring to your notice it is done many times and to many customers in this area.kindly take strict action and help

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 261

wrong consignment number

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courier was on one day delivery

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87208644

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my courier undelivered

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delivery delayed but status is delivered

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tracking status showing as delivered but I didn't receive the consignment

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non delivery of dtdc courier

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follow up and communication of courier.

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I paid more than double for 1 day delivery. it has been 4 days since.. I want my parcel to be delivered and money to be refunded.

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documents cover still not delivered to destination mumbai

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product booked on 20th april 2019 still not delivered and no response

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non delivery of courier and fake update

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not deliver my courier

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accepts consignments for the places having no branch office

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delivery issue

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courier not received by recipient

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my courier

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regarding courier not being delivered

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wrong destination in the online tracking system

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courier didn't get delivered

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