DTDC Courier & Cargo Complaints & Reviews

Had registered a box of medicines from pune to dahod via dtdc lite service, didn't receive response on the same for 8 days and finally the package is processed for return after 11days. Now the company realises they cant deliver package at doorstep and asked us for pickup. The package consists of important medicines and this is total waste of our time and money. Plus the person who is waiting for medicines had to suffer. Please pay for the delay caused/ deliver the product.
We paid 400+ rupees for the same along with medicine bottles in case any damage is done.

My name is arvind kumar nonia.i delivered a mobile phone to my elder brother whose is in ghaziabad uttar pradesh.mobile set company is samsung .purchased at 12900 .important document, charger and cover flip.i delivered this mobile box on 1st april from haldia city centre west bengal 721657 to dream big financial g 4 ist floor indra enclave sadarpur road govindpuram ghaziabad 201013.he charged 520 rupees .but on 3 april i tracked and find that box delivered to sahiabad destination .i call on saturday to ghaziabad hub she said to me that your box is sent to wrong destination.she want time to find your box and register my complain and said me call on monday.but on when i call other man said that your box was not found.so talk to haldia where you delivered.but on talking to haldia dtdc courier office he say that your box is lost .i already complain to national consumer .complain no. is 1247052.please search my mobile box. and deliver to me.

Dear DTDC Courier,

My office sent an courier to my address on 3/04/2019, today is 8/04/2019, so the courier has been reached to destination DTDC courier, but it was not delivered to me, I came to your office the Office numbers are not working, and your complaint numbers also not working, is it the way that you serve your customers? My courier track number is P47659748. It's imp courier, I need asap.please solve it

This is to bring to your notice gross negligence on your company's part regarding courier being reported lost by you.
I had sent a courier on 22nd February (Tracking no. Z[protected] from your Khirki Extension Office, Malviya Nagar, New Delhi to P.O. Nehru Gram Dehradun containing important papers to our lawyer. After a week when I got to know that the packet has not reached, I contacted your office about the same, for which i was told that the packet has been delivered. After confirmation from the recepient that the courier has not reached them, I again contacted the office for which I got the reply that we are searching. After repeated calls and enquiry, i was told after more than a month that the packet has been lost and we cannot do anything. Such Careless behavior is uncalled for. This utter negligence cannot be tolerated. The courier had very important papers for which I need to be compensated.

Courier (courier no: h[protected] has not receiced when I called to dtdc they are saying delivered on 4th Apr 2019 and given to watchman. Later I went to dtdc office and I enquired about my courier, finally they are saying it has given to other apartememt watchman. I have given proper address and phone no for delivery. simply they have delivered to wrong address and their is no information to me.
Still I have not received my courier when I call to dtdc, they are saying today they will do the delivery to my address.

Their is proper response from the team. Plz take necessary action.

The product was couriered on 3rd April, 2019 in express . It supposed to be reached after two days of the product submitted (5th April). Yet it didn't reach . I tried contacting the nearby dtdc, the declined receiving any courier but in tracking ID, it's shown it's out for delivery.
After the two days, Saturday was Maharashtra new yr and Sunday .
Today Monday, when I called dtdc near me, they not even picking up and no update in tracking schedule.

Is this the way how dtdc works ? So irresponsible!

No one knows where is the parcel also when contacted the courier.
Such a shame !!

I courierEd from Surat to thirunelveli but it's misrouted to thanjavur . again it's transit to thirunelveli but it's not reached the place they didn't call to the consignee they not call to from address person but they didn't do it. Why we are giving from address person phone number. its returning to Surat again. Parcel is transit approximately 8-9 days. It's very worst response I never treat from any services.

My tracking number d50031182. Courier starts from varanasi to kakinada. Package is received till hyderabad hub and then it did not forward from there from 10 days, ops manager is such irresponsible not even answering my calls. Calling to customer care is waste. I put lot of mails including regional managers but no one is responding. Please help me to resolve my issue

Dtdc courier took 560 for high speed delivery on next day.. Order placed on 5th april 2019 but today 7th april my courier still not reached at its address.. What kind of service they are providing charging us a lot for fast delivery and they are not upto the mark at all. Please peovide me some help in getting my problem to be solved asap or arrange something.

I received a parcel with order number Z87508200 with one product...but the seller send me two products...one product was stolen during trasit...the pack has been opened and again packed with a white tape...as the seller confirmed me she only packed it with a brown tape. The product os stolen in transit. Please look into it with the highest priority.

The box was of 600 grms and costed me around 260 rs and it contained a prashad from tirupati (Laddo) 2pc which were missing and 1 photo frame of the god was kindly left by the dtdc staff.
The box went and reached within 5 days on a normal delivery but the box is crack open from the side and paper is stuffed so that i donot understand but it is so foolish of them and the ladoo are missing and the box is cut with something sharp the cellotape.

I order a watch for my wife the delivery place mentioned residence i correctly given all address. The delivery person called and said to collect the item from their office its 11. Km from our home. We dont have any option then we go and collect, tomorrow also i have delivery its also have to collect their office

I mentioned the courier office detail

(Regency trade center, puthiyatheru, kannur - 670011 (Map) courier services, courier collection centre)

We got a call today morning from dtdc head office, kurnool district, that courier has came to our address, we asked them to deliver to nearest dtdc office but they said "we ll not deliver anywhere, u only have to come and pickup from headoffice", so we went to there by 2'o clock, before that i called them and confirmed that our courier is there, we waited near the office for more than 2hrs, they went to lunch and finished all their works, atlast they said that the courier was not there, they were so irresponsible, we got some important papers through it but they were missing now, the staff were so rude and irresponsible, please resolve this issue as early as possible

I have booked courier on 16march 2019 from pune kharadi branch to bangalore. It has food item which i have declared.

Courier return back saying person is not working in corporate office which is false information.

I receive my product back on 2nd april and utter surprise 1 of the item has missed.

When i went to dtdc office they disagree with such things.. Bad very bad for dtdc like courier

Tracking no p49950639

Courier number d47914549 is not delivered.
Dtdc needs to provide documentation as per sez requirement. Then only we can get it inside.

I raised tracking query yesterday. Case number: 14229391
I have received empty email yesterday evening. No reply

Please help us with this request as early as possible

Thanks in advance!!

Regards,
Prachi

I lvs naga raju has given a courier on 29th march 19 at ongole dtdc office to be sent it to the following address :

L aparna,
Flat no. 102, ist floor, plot no.9, vinayaka nagar, opp captain smootee, gachibowli, hyderadbad

The courier has been book vide tracking no. H86672440 on 29.3.19

The courier has not delivered till now and almost hundred call made to dtdc offices at ongole and hyderabad but no one gives response properly

No. H[protected] we have booked a small packet to bangalore on 01.04.2019 and very sorry to say that till date it is not delivered to the consignee. When i specifically asked the time taken for delivery, they said that it would reach consignee with in two days. I have paid rs.230/- as courier charges. Please pay compensation for the delay. I will not trust your courier, if service is like this in future.

I cannot track the consignment C88039943 which was sent on 26th March 2019. I did not receive any calls from DTDC courier guys nor even customer care when a case query[protected] was raised.

Now got message saying it was delivered to SEAL. I DINT GET ANY package and not even a call from the courier delivery boy. Yet they have updated the consignment details like package is delivered but they cannot provide any details as to whom the package was delivered. Not even a name. Observed similar complaints in DTDC. Not sure why they do this.

Dear sir,

I was send my courier on 22.3.2019 and I sent from narasaraopet to achampet (md), Nagar kurnool dt .. my consignment number is H86522557.

As of today ( April 4 ) the tracking is showing IN TRANSIT.

I called so many times to Dtdc agents, but they said that today will reach, tomorrow will reach .

And also I Emailed them on [protected]@dtdc.com.
But I didn't received single reply from DTDC till now.

Due to which my courier has not yet delivered to my consignment address.
It is very urgent.

So, I request to u please delivered on urgent basis.

Thank you.

I couriered my documents 2 days ago from pune to panvel where it's very necessary to be delivered and they assured me they will look after and this is third time they end up with saying non serviceable area.. Guys let me ask do you really think panvel is non serviceable area? And the staff is so rude they are not even ready to listen even if you are doing to tell them it's necessary and they just hang up the phone