DTDC Courier & Cargo Complaints & Reviews

We have sent a consignment on 22.04.2015 which has been undelivered due to out of service area or address incomplete as we have got different reasons from different staff members of DTDC. Not only. I've been informed that the consignment is returned to the kandivali east branch in thakur complex since May 16th 2015. I've been Co ordinating with staff named shilpa. Not only is she rude but she has refused to speak and help us get back the...

I have ordered a Product on 12-may-2015 and they have delivered the product on 14-may-2015 through and still I have not received my product. When I have called them they saying that the product has been sent back as the address is incorrect. My ref no: X12948461. I want to know y the address will be incorrect. where I have ordered two products one delivered in 4 days through other channel and other which is sent through DTDC is sent back. Can't...

Hi, I have been waiting to receive a package (P[protected] in Delhi for one week from Pune. It was posted on 19th of May 2015. Its the 26th May and I still havent received it. These are the 2 contact numbers that were of little help to me, making false promises of dellivery and excuses, 1) [protected] 2)[protected] Nothing has been done and I still haven't received my package . I am never going to choose dtdc ever again...

ONE OF THE PARCEL MY FAMILY MEMBER SEND TO ME IN HYDERABAD ON 18/05/15...Arrived at DTDC Facility BOWENPALLY MASTER FRANCHISEE, HYDERABAD AT 01:15 PM ON 20/05/15...BUT TILL NOW I AM NOT GETTING MY PARCEL.IF I CALLED THEM THEY TOLD TODAY ITSELF WE WILL SEND BUT THAT TODAY NEVER COMES..AND SERIOUSLY I AM GOING TO FILE THE CASE AGAINST YOUR COMPANY HOW U MAKING FOOL TO THE PEOPLE. MY Consignment Number is V22448440. Plz do something ASAP....

I sent 1 parcel from Mumbai to Ahmedabad with DTDC courier services. I was told that it would reach in 2 days. I am awaiting for it to reach even after 8 days. When I am calling on the official numbers which are on DTDC website, all numbers are unreachable. Pathetic behavior and frustrating the customers. Consignment Number is M19812301. I have tracked it and found lying at DTDC facility in Ahmedabad since 4 days but hasn't reach its destination. I...

Hi, My Consignment no :V22863299. I book a document envelop approx less then 500 gm and pay 270 INR to deliver fast service. Booked from pune wadgaonsheri branch to ratlam (M.P.) Booking date 21/5/2015. The in charge person told me it will delivered within 2 days. but till now it is not deleverd. The normal charge for this courier is 170 but i paid more for fast service. I m very disapointd to dis service because this document...

Package was sent from kanigiri on 18th May through DTDC courier service. And it is not delivered even after so many followups.

Tracking number is H43659231.

Please take necessary action to get my courier to me.

Thanks,
Kishore Kumar Reddy
Mobile#[protected]...

I booked a parcel to Neyveli from Karur office on 21/05/2015.Po no is C60215317. but the Neyveli Gandhinagar delivery office received on 22/05/2015.There one lady is working my motherin law contact the office 0n 23/05/2015. that the lady shout toomuch also used some unnesserywords. To day I conduct her through my mobile no [protected] she replay me it is not my servicearea, icant delivery it so i return the parcel to Villupuram office. I asked...

As per the tracking site, my consignment X13236529 is delivered in the address on May 23rd . I was at home and I haven’t received my document . As per site its delivered to security guard . How can DTDC deliver it to a security or some other personal, without my confirmation? We give Phone number also in the address, so that the delivery boy can call and confirm. This same document has been sent last month and that time courier boy return...

As per the tracking site, my consignment B20584654 is delivered in the address on May 16th . I was at home and I havent received them . As per site its delivered to security guard . How can DTDC deliver it to a security or some other personal, without my confirmation ? We give Phone number also in the address, so that the delivery boy can call and confirm. They havent done it . Now the security says, they have not received . DTDC says its...

We booked two packet from deoria to MANDVI AND FAIZABAD ON 11 MAY 2015 WHICH DETAILS ARE RESPECTIVELY ARE V22601760 AND V22601761 BUT AT TILL DATE BOTH ARE NOT DELIVERED. Both packet are very important and one of them are urgent. We paid extra money via yr tariff plan dtdc plus which shows guarantee for delivery in real time. Kindly resolve. My contact no.[protected]...

My DTDC consignment number is A[protected].When I tracked my courier through DTDC website, According to DTDC, they delivered my courier yesterday around 12o'clock but the reality is till date(23/05/2015 8:00pm) I don't received any courier. I called many time at local DTDC office but no one pick the phone. Your services is really 3rd class.Plz send my courier today, otherwise I will send your complaint to consumer court. Thanks &...

sir i ordered laptop battery fom ebay site through NOVALAPTOPPART seller, it had to deliver before 19 th may but on 23rd when i called..concerned dtdc courier he replied that the mobile number of mine sent to him by seller was wrong so he return the product.to seller again . when i talked to seller he said that courier people are lying .. i am sending you detail of my address which is sent by seller...

DTDTC courier service, is one of worst service, never go with this in fut er . never pickup phone in customer service . simply looting the money . I dont no who had given ISO9001 certification for this company . horrible online tracking system simply fool the people that server is down so we cant get the data . all show off . service no body is interested in registering complaint . aor tracking that . . I recommend not to go with this . courier...

Very unpleasant and integrity matter. I was supposed to receive a consignment Z56686087 from Delhi, couriered on 15th May 2015 from Govind Puri, New Delhi office and had to receive it by 18-19 May as promised by the courier service. First of all since last 4 days i.e 20th May the status shows dispatched at Bangalore office and I do not receive the packet till 22nd May that too after continuous follow ups from DTDC office. The courier deliver...

I had booked a consignment from bangalore to MAlavalli (maddur ) on 14/5/2015 and as on 20th the courier was not delivered. after checking with the courier office 1. They said they dont have service for the booked area. they should have told this at the time of booking itself which they have not done 2. am asking them to send me back(return) to the address where the packet was picked up from, they are not doing tht also.. 3.today on 23rd...

Order no. A31637367 in your website it is showing that it is out for delivery since 19th may, today is 23rd may, till now i have not recieved the package, this is the third time iam facing problems from you, last time package was kept with your people for more than 10 days, i called them no proper response from bharatnagar branch, i went there they started searching in bags, and they found it, For the order no, A31637367 yesterday again...

We booked a courier from Singrauli to Chennai with a CC no. D22249875. By tracking we came to know that it was stopped at Delhi for a long time without any intimation to the customer, Courier contains the Hydraulic oil which was sending for the testing purpose. And courier was fully damaged and we lost the sample which we have collected from the NCL and to collect it again we have to pay Rs. 50000/- for the sample collection, Who will be...

u r the biggest loser in ur league. the lady in pimpri, pune does not know how o speak. u people just want to delay the customer and keep them on hold. suggestion to the owner, please have some shame and look into the grievances of the customer and be true to your salt. I know this complaint of mine will go unreplied because you don't have guts to do so. because u are unworthy....

On the 4th of April, I had a parcel couriered from India to Swakopmund, Namibia. The cost of the courier was Rupees 7108.00. I was told that delivery would be between 3 and 5 days. Tracking number N95705843 The parcel (a cell phone) was sent to Switzerland! Instead of Namibia, Africa. The parcel was then returned to India and returned to the sender. No money was refunded and they have refused to re send the parcel, as apparently the battery...