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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 488

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H
HIROKJYOTI DUTTA
Jun 22, 2015
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Address: Kamrup Metropolitan, Assam

My c/no V21537924 was sent from kolkata to guwahati and was lost. A compain was raised against d lost item on february. . After 4months i got a message dt d cargo was found n delivered i.e. on 19th june. N Wen i went to dtdc office to ask for my parcel. They sd dt d parcel iz not yet recieved n ignored me completely n said me to complain in kolkata. Wat sud i do nw. Whre z my cargo? If its not yet sent then y did i got a msg dt its delivered. My case no is 00020452 Plz hlp me .
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    pipssidhu
    from Varanasi, Uttar Pradesh
    Jun 22, 2015
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    Address: Jammu, Jammu and Kashmir

    I was to receive a packet booked from Madhuri on 16 Jun 15 for Jammu having consignment number c40661222. I could track the status online till yesterday. It was at Delhi last. Now online tracking status is as under:-"AWB/REF NO...C40661222 could not found. Please contact Customer care (local code[protected]" I am worried about the consignment. Kindly updated on the latest position.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      richa18
      Jun 22, 2015
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      Address: Jaipur, Rajasthan

      What service is it? I sent courier no. H44339943 on 8th june, delivery was attempted on 13th june. Courier could not be delivered, no one contacted me or the recipient to take address or any clarification. Courier is in jaipur and your customer service no. Is not reachable since 15 days.
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        PratikBiswas1007
        from Mumbai, Maharashtra
        Jun 21, 2015
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        Address: Chennai, Tamil Nadu

        We had couriered a frame from Chennai to Bhopal (Cn no. C[protected] through DTDC on 8th June 2015. It was supposed to be delivered in 3 working days but the same took 11 days to reach Bhopal after continuous follow ups and arguments with the service provider. We had also raised a complaint with the customer care : Complaint no :00444681 on 15th June 2015 and even then we had to keep calling them to get an update on the delivery status . We even called the Bhopal delivery centre(Branch [protected]) multiple time but they also did not help and kept telling that it has been misrouted 3 times and will be delivered shortly. Finally the parcel was delivered on 18th June 2015 in completely broken condition and the delivery man haphazardly handed and argued with my parents and got their signature on the delivery receipt and ran away. I am attaching the receipts scanned copy and photos of broken parcel . The branch (rangarajanpuram Chennai Branch) was utterly pathetic in helping from where the courier was send . The worst part is that the courier company is not accepting their fault and not ready to pay any damage cost Pratik Biswas Ph - +91 [protected] email: pratik.[protected]@yahoo.com
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Medandrao Aravind
          from Hyderabad, Telangana
          Jun 21, 2015
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          Address: Krishna, Andhra Pradesh

          On[protected] we book courier to Narasaraopeta in your franchise located at patamata Autonagar.CN NO:H46757458 Senders name N.N.PRADEEP MOBILE NUMBER [protected] This shipment was not reached at and not tracked please slove the problem.In that box we packed artificial teeth to send the doctor as on order. It is very important and costly too. Every day we send couriers through dtdc.To this incident effects ours business credibility.so slove the problem as early as possible.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Annie_Ananya
            Jun 20, 2015
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            Issue with

            Address: Kolkata, West Bengal

            I sent 2 parcels at "Merchant Returns, Unit No-1, Khewat/Khata No:373/400, Mustatil No 31, Bilaspur-Taouru Road, Mewat HR 122105" on 17th Mar'15. However, the shipment was stuck at "DHARUHERA BRANCH" from 20th Mar'15 (Shipment no. AWB K77761676 and K[protected]. As per DTDC tracking, the reason is "Shipment Returned due to NO SERVICE" and now it is showing "Arrived at DTDC APEX" on Apr 07, 2015 and at Airport on May 01, 2015.I am not sure why...
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            ankitanigam
            from Mumbai, Maharashtra
            Jun 20, 2015
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            Address: Thane, Maharashtra

            I had send a courier on 13th June 2015 from DTDC courier services THANE WAGHBIL NAKA office. Courier was undelivered until Friday 19th June 2015 which was appearing delivered on the tracking site off DTDC. on calling Customer Care all the no. provided are wrong or out of service. On calling upon the vendors they are blaming each other and have no information about the courier. finally after visiting the office I came to know that courier has been returned to thane but it has not reached thane till date. It was a courier worth Rs.1500 and I was charged 520 rs for delivery. The Delivery was from Thane to Ghaziabad. No body bothered to informed about the damage.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              l k sahoo
              from Gopalpur, Odisha
              Jun 20, 2015
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              Address: Khordha, Odisha

              ear Sir/Madam, I have not received this consignment from newdelhi yet. I have already contacted DTDC Bhubaneswar- BHASKAR TOWER, GROUND FLOOR, PLOT NO.73, KHARVELNAGAR, BHUBANESHWAR, BHUBANESHWAR - 751001. They informed that it has been dispatched on 11 June 2015. However it has been not received by me and my familiy members till 20th June 2015. Kindly give a quick reply. Regards Laxmi Kanta Sahoo M- [protected] [protected]@yahoo.com Consignment no- Z57220575
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Dr sandeep Raj R
                from Bengaluru, Karnataka
                Jun 20, 2015
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                Address: Gandhinagar, Gujarat

                This is with reference to DTDC courier, mis management. They dont bring parcels to our home calls us to their disptach house 7 8 km away then what is the point of paying these people this something ii have experienced in sector 11, 382011 Gandhinagar office of DTDC. This looting and making recipents to spend petrol for what they have already payed for, very bad service
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  ANOOPKR
                  from Kolkata, West Bengal
                  Jun 19, 2015
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                  cargo not delivered and wrong tracking

                  my consignment number is G90158348 AND reference number is[protected] my sender address is dr anoop.k.r, pg medicine student, VIMSAR, BURLA, SAMBALPUR, ODISHA my receiver address is dr anoop.k.r, c/o m rajendran, vaishnavam, meppalangott parambu, p.o.karanthur, calicut, kerala 673571 your website shows wrong tracking status and I received a phone call that my cargo consisting of two boxes wont be delivered. one box is 95kgs and consists...
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                  Abhijith Ferrari
                  Jun 19, 2015
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                  Address: Nellore, Andhra Pradesh

                  M19290031 this is the item and i haven't got my item dtdc of our area are saying that it was delivered but i haven't received the item seems that it is delivered to the wrong address, I have my certificates in it so kindly deliver it to my address.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Lal Mohan Shaw
                    Jun 18, 2015
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                    Address: Chandrapur, Maharashtra

                    I have a consignment from amazone.in which is prepaid. the tracking id is Tracking #: B21687984. and it was free home delivery. today it reached at durgapur and your delivery boy asking me to collect from dtdc office and inform me that their delivery time is only from 2:00 PM to 4:00 PM only 2hrs. as in this time my shop is closed so i can't received the parcel. so I inform him my shop is open from 8:30 am to 1:30 pm and 6:00 PM to 10:00 PM, so kindly deliver within this time. but your delivery boy reply he can't delivered within this time. and also replying that he will return the item if i can't collect from dtdc office. so please look into this matter as do the needful for the same.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Srikar_123
                      from Kharagpur, West Bengal
                      Jun 18, 2015
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                      Address: Munger, Bihar

                      My name is Srikar Chittampalli (ph: +91--[protected]). My friend sent me a courier from Bangalore to me. The courier contains a Hard disk. The courier was sent from Bangalore to Kharagpur on Jan 28th and track ID is (B[protected]. The person incharge told that they will contact me after they found anything but he didnot contact me till now (Person incharge is Mohan Raj -- [protected]). Its been about five and half months and they are not at all reacting positively. Even if you check the track ID status it still shows it's in transit to Kharagpur. Now when ever I call I get a call waiting status. So, I kindly request you to make them give me refund for the hard disk. The hard disk is a 1 Tb hard disk and it was about six thousand rupees when I bought.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Owais A.H
                        from Malappuram, Kerala
                        Jun 18, 2015
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                        Dear Sirs/Madam Consignment No. X13733139 we tracked this number and we found it is reached Cochin Apex office 17th June 2015 at time 9.50am Not yet delieverd the parcel to us. And we called many times Cochin Apex tele. but not answer at all. So we submit a complaint against this Company and awaiting the appropriate action for it. Please Note Our Address is Owais A.H, Shanthi Compound, Paramba, Poinachi Bandhadukka Road, Kasaragod, Mobile No. [protected], Via Chengala, post Tekkil, Pin 671541,
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                          joshuvamic
                          from Bengaluru, Karnataka
                          Jun 18, 2015
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                          Address: Chennai, Tamil Nadu

                          My congignment to Cochin, Kerala misrouted to Delhi and finally came to Cochin after 3 days and in "out for delivery" state for 2 days. I don't know whats wrong with them. It's taking 9 days for a consignment to get deliver nearby state and still not delivered. I would have delivery the parcel if I were go by walk.
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                            Aditi Bhargava
                            from Bengaluru, Karnataka
                            Jun 18, 2015
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                            Address: Bangalore, Karnataka

                            Date : 18-June-2015 Issue: For a shoe delivery DTDC wants PAN card and Voter id card. This is very strange that for a shoe to be delivered DTDC wants a copy of each voter id card and PAN card. Even for delivering bank documents id are presented and copies are not handed over, as this creates base for frauds. Further on request for a letter to proof that my documents will not be misused, i wan threathen that my SHOES will not be delivered and i can take it up with the Source. FINE!! But DTDC should understand I cannot trust just anybody/courier boys with such documents. No courier company request such documents this is absolutely absurd and creates suspision about DTDC's intensions. I can show my id on the delivery but cannot handover a copy of the same to some random person. I want the"SHOES" to be deliverd in undamged conditions to be delivered . Also if this cannt be done i will inform the Source to refrain from using DTDC for courier services as this is very unprofessional and creates troubles for consumers.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Ashok G23
                              from Hyderabad, Telangana
                              Jun 17, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              Worst service 300 kms they have took 55 Hrs tiil not deliveredI hate this service waste fellows they said that they will deliver in one day but they will take 5 days are more I think . hate this service I will kill those guys, this is The worst service never send a co ...
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                rsetnhil10
                                from Mumbai, Maharashtra
                                Jun 17, 2015
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                                Address: Chennai, Tamil Nadu

                                I Have couriered a Parcel through DTDC COURIER on 13-June-15(Consignment No :c[protected] from Madurai to Chennai.Till 17-June-15, it was not delivered to the Address. The Delivery is to Guindy Taluk Office Located at Saidapet. I am getting different below response at each time from Customer Service. * Some are saying the Courier is Delivered and other saying incomplete address.
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                                  Harmander singh Chowdhry
                                  from Gurgaon, Haryana
                                  Jun 17, 2015
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                                  Address: New Delhi, Delhi

                                  Courier of one Paper was Booked from 90/60, Malviya Nagar, Delhi - 110017, main market on 13th June 2015 at 11:00 am for Letter to be Delivered at B-1/249, Janakpuri New Delhi-58, in The Name of Brig. Chowdhary by Manager Chotelal wide Consignment No. Z59400140 & Wore Informed that the Letter will be Delivered by 14th June 2015 But It was to our Surprise The Envelop Containing Very Important Documents has not Reach till Tuesday on Speaking to Their Manager Mr. Chotelal we wore Informed that the letter has Already been delivered on Sunday at 11:00 am, but Nothing has reached The Letter is Received Today By Brig. Chowdhary at 14:30. I Understand that Local Charges are Rs. 20/- Only But he had Charged Rs. 30/- . I never Realized that DTDC Courier which was one of the Fastest Courier as well reasonably Charged Courier. It is Requested to take Proper Action Against the staff & Malviya Nagar Company who is Spoiling the Company Image The Company should the Advised to Refund the Over Charge Amount & insure that Timely Delivery will be Done in Future . Thanking You Capt.H.S.Chowdhry [protected]
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                                    Saumil_mumbai
                                    from Mumbai, Maharashtra
                                    Jun 17, 2015
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                                    Address: Mumbai City, Maharashtra

                                    I had booked a return parcel from Mumbai to Haryana via DTDC Courier wide the way bill no. M17367349 dated :-24th MArch 2015. They were unable to deliver as according to them there was no such address. I had confirmed with the opposite party and address remains the same. The courier company has not yet delivered or returned back my parcel. This return parcel was covered under 30 days return policy which has now already exceeded. I have called up DTDC several times and also emailed them several time. they have stopped replying to my emails. kindly help me with the solution to this so that DTDC pays for the loss incurred to me.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Jul 13, 2015
                                    Updated by Saumil_mumbai
                                    HI !

                                    As per your intimation, still there has not been any call or approach from DTDC side.

                                    Please advice what to do next.
                                    Still No one has bothered to reply. Kindly guide for further legal action to be taken towrds DTDC.
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