DTDC Courier & Cargo Complaints & Reviews

Not delivered -CIR

I ordered my rakhi through amazon to be deliver at Ujjain my tracking ID is W60235436 and on 18th of august it was out for delivery we put the no. Also so that if there is any problem for not getting the address then can be contacted but it was not been delivered nor tried to contacted at the delivery address if there was any problem in finding the address
But it was not delivered as per the tracking information
So contact me on [protected] and tell me the reason for not delivering the order and delivery it as soon as possible either wise we have to take some steps

Dtdc courier company has wrongly delivered my Order no R42619169 to unknown person.

My tracking id is H24484346
It has been two days since the status has last been updated. As per the status, the package has been misrouted to Bhimavaram and it is still there since two days. How long does it take for the package to reach Rajahmundry from Bhimavaram? Rakhi is on 22nd August and my Rakhi has not been sent from Bhimavaram since two days. Can I get a status update on this.
Don't even understand why the package has been sent to Bhimavaram instead of Rajahmundry.

It has been two days since the status has last been updated. As per the status, the package has been misrouted to Bhimavaram and it is still there since two days. How long does it take for the package to reach Rajahmundry from Bhimavaram? Rakhi is on 22nd August and the package did not leave Bhimavaram since two days. Can I get a status update on this.
Don't even know why it has been misrouted to Bhimavaram instead of Rajahmundry.

I had to send a package containing important medicines to Kuwait. So I approached the DTDC INTERNATIONAL branch in Devanahalli city, Bengaluru . I had to send the medicines on urgent purpose, The DTDC international assured me to send the medicines in 4 to 5 days to Kuwait . And They Gave option of sending through FEDEX(3, 500) AND DHL(5, 500) . I selected DHL AS THEIR SERVICE WAS BETTER AS COMPERED TO FEDEX AND THEY CHARGED 5, 500 RS FOR DHL BUT AFTER PAYMENT WHEN I ENTERED THE CONSIGNMENT NUMBER IT SHOWED IT WAS DELIVERED THROUGH DHL BUT THEY DELIVERED THROUGH FEDEX AND ITS BEEN A MONTH AND STILL THE TABLETS HAVE NOT REACHED THE PATIENT AS IT IS STILL STUCK IN CUSTOMS CLEARANCE AND FOR THAT THEY ARE AGAIN ASKING 20 KWD( 4, 900) FOR CLEARANCE. I WANT A COMPONSATION, I GOT CHEATED BY DTDC THIS IS NOT FAIR WE ARE MIDDLE CLASS PEOPLE HOW COULD THEY OPENLY CHEAT US

10.08.2021 ko bijnor bhagwati cirrior se nasriganj rohtas pin 821310 ke liye currior Kiya tha but wo av nhi deliver hua hai bata rha hai ki us pin code par deliver nhi hoga. Currior wala ki galti ki wajah se yw sab hua hai.customer ko bewkuf banana gya hai. Please do any action

Since yesterday it is in Taratala। The tracking status says Receiver not available but no call received। No one came to the address।

A package was being sent from Delhi on 5th of August but my package is in transit in hubli since 11th of August which is roughly 50 km from the final destination haliyal but Everytime I call customer care and ask for delivery they say the package would be delivered by tomorrow still no response from neither customer care nor from DTDC online complaint forum.
Tracking ID: D87811632.

My tracking no. is D79386408 not delivered. Iam consulting last two days local agency but not satisfactory reply given by them. Iam going tomorrow early morning outstation, how to get my parcel.
This agency is unsatisfactory services. Very sad experience from dtdc.

Rakhi is on 22nd August.
I sent the Rakhis from Jaipur to Bilaspur (Chhatisgarh) on 16th August.
It reached Raipur on 20th morning
And since then it has been in Raipur for 2 days!!! Knowing that Rakhi is on 22nd these lousy people have not delivered it!!!

HOPELESS SERVICE!!!

I am from rampur here this my second time using dtdc service again the delivery not is not ready to deliver the packet at home I and asked ik I will come closer to 1 km away from my home still he not ready he said now I will deliver your packet on Tuesday means on 23/8/21and he revived my oavkrt today on 18/8/23 the worse service us provided by your Del ear that charge high to deliver the pack fast and when u pay they behave like this

I sent a parcel on 09-august 2021 to Auckland, Newzealand. The tracking reference id is N21675203. The parcel contains Rakhi for Raksha bandhan festival. It was supposed to deliver maximum by 14-August.

I had so many follow-up calls and was assured that it would get delivered before Raksha Bandhan.
Still it is not delivered, that pathetic service from DTDC was not expected.

Dear DTDC agent,
I Chandan Narula had booked a courier on the 18/8/22 from Kolkata to Ranchi the contents were Rakhi, Kesar box and a few small pouches of herbs, consignment no K37287333 which was delivered today at 21/8/21 and was taped with a different tape. ( not the original). Upon checking was found that the Kesar box was missing and the Rakhi was not on its original position. Need a someone to resolve this as you are a reputed brand and this is not the kind of service which the customer deserves.
Regards,
Chandan Narula
[protected]

Very bad and poor service of DDTC, public please do not your courier transfer at DDTC.

I have book parcel from Kolkata to Surat on[protected]. Parcel contain live plant and i also paid for Air charges.

Same should be delivered to next day. But they didn't delivered as on today.
Also customer care not picking up phone.
I call today at Mumbai and they are saying parcel will be delivered to you on Monday.
[protected]...[protected].
As parcel contains Live palnts and it will not survive.
Plant cost Rs.750 and Rs. 600 paid for DTDC Courier by Air

My package delivered was in very poor condition and the package was broken some of the items from my package are missing I am providing the video and images of the same package

I had couriered a parcel containing Rakhi and Chocolates from DTDC Express Limited, New Garia (Kolkata-700094, West Bengal) on Wednesday (18th August, 2021) via 'DTDC Plus' (Consignment No. : V[protected]. The parcel is supposed to reach my brother at Jalpaiguri Government Engineering College, Jalpaiguri, West Bengal, for the occasion of Raksha Bandhan. Since Raksha Bandhan is on Sunday (22nd August, 2021), to ensure that the parcel reaches him on or before Rakhi, I availed of the 'Plus' service, paying Rs.395 (i.e. Rs.75 extra as compared to the normal delivery service). It was moving as per schedule and given the steady progress, I was more than sure that it would reach him by Friday evening or, latest by Saturday morning. Now, at this late hour of the night, the tracking history shows "Out for Delivery" at 16:41 Hrs and "Not Delivered (RECEIVER NOT AVAILABLE- (CIR))", at 16.47 Hrs (both updates dated 20th August, 2021); whereas the truth of the matter is, my brother had been in his hostel room all throughout the day (on August 20, 2021) and certainly accessible on his mobile number (in fact, I myself had a telephonic conversation with him at around 15:30 Hrs). Moreover, the envelope bears two mobile numbers of my brother as well as my contact number. I wonder if the delivery person had at all gone anywhere near the hostel (which is the place of delivery) because had he, then other boys putting up there would have surely done the needful so that the parcel does not return unattended. The delivery executive could have also called up on my number, which he did not consider either. With less than 24 hours left for the auspicious occasion of Raksha Bandhan, here I am still composing complaint messages and mails, hoping against all odds that the shipment would reach my brother before Sunday (22/08/2021) and my brother is planning a visit to the local office at Jalpaiguri (the one near his college) today, i.e. Saturday morning, just to recover his Rakhi gift sent by 'Didi'! And all this even after availing of the high-priced 'DTDC Plus' which guarantees "EXPRESS DELIVERY". What an irony! Is this the price I am supposed to pay for entrusting the "MOST PREFERRED COURIER COMPANY IN INDIA" with the responsibility of bridging the gap of 700 km between me and my younger brother on this Raksha Bandhan?

I ordered a dress and it was dispatched by DTDC, I am seeing the tracking id status as delivered, but we didn’t receive any parcel. Also no contact was made as I had provided two contact no.s

My AWB no. Is U12059316

My consignment number K41221348 has not been delivered yet. However, while to track the status of the consignment, it is showing that the consignment is delivered. But nobody received it. Then where is my parcel?