This DTDC courier agency at Erattupetta is refusing to deliver D31333849 the courier at home. Right now I am not at home town and my older parents are not able to go and collect it.
They called me and threatened to return if I am not collecting from their DTDC centre.
This is the practice of the agency always. The full courier charge for delivery at my pin 686652 is paid and they ask us to collect from their office and talks in an arrogant manner.
When I checked in DTDC website, my pin code area 686652 is delivery serviceable and the agent once I said, your website says, my pin 686652 is deliverable, the customer care person told me they will deliver in 2 days. but it is not yet delivered.
DTDC don't have control over their agents, and it is becoming the worst courier service in India.
The DTDC agent is sending fake delivery and reschedule SMS, and it is now 10+ days and the parcel is not delivered.
I don't know what happened to my parcel. whether it is at DTDC eratupetta or they throw it in river. god knows. Any way i need my valuable parcel urgently.
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