[Resolved] DTDC — MY PARCEL SHOWING DELIVERED BUT NOT DELIVERED YET | |||
worst service.. MY ORDER SHOWING DELIVERED ON NOVEMBER 3RD... THE CONTACT NUMBER OF RECEIVING IS [protected]...COMPLAINED TO DTDC...NO ONE TO ANSWER... TRACKING ID - X10957989 IS THERE ANY SORT OF RESPONSIBILITY BY DTDC...AS THE CONTACT NUMBER ITSELF SHOWS THAT THEY HAVE KEPT THE PARCEL THEMSELVES.. DESPITE BEING SO MANY PHONE CALLS TO THE NEAREST DTDC OFFICE...THE PERSON SAYS HE IS IN MARKET..WILL REPLY LATER...AND ALL SUCH CRAP... DELAYED DELIVERY CAN BE IGNORED BUT THE COURIER ATE AWAY MY PARCEL...GRT !!! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11613
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
The parcel got delivered to me on[protected] in the evening but again, I have faced a problem that my parcel seems as it was already opened and then closed. Also the Name of Recipient was wrong on the parcel. My parcel contained 5 items from which only 3 got delivered and 2 were missing.
Items ordered were -
1. ARIEL MATIC
2. WHISPER ULTRA CLEAN
3. PANTENE SHAMPOO
4. OLAY TOTAL EFFECTS WORTH Rs 149
5. HEAD & SHOULDERS SHAMPOO WORTH Rs 79
The last two items were missing from the parcel. I have tried to contact Local DTDC Office but no response.