Duravit India — Cracked toilet seat cover

Address:

Mahamandir, jodhpur, Rajasthan

I purchased durastyle ware ( 6910) w/HUNG +S/cover on 11 jun2021.
Product was installed after 5 months. And covered properly until furniture work completed.
Yesterday, removed all the covered and found that inner part of seat cover was cracked. We have not used this even for single day. This showing poor quality of this product. Please take action and inquiry about this product and kindly replace this.