Duravit India — Toilet seat color has been changed

Address:

Thangals road, south beach. ,calicut 673001- kerala

Ref: model DURA [protected], toile seat and cover

Soft closing toilet seat and cover color had been changed to yellow color. This is happened to all 5 toilet seats in 4 year span of time.

We urgently need DURAVIT to remove the stains with their technical team and let us know why this happening. My each toilet seat and cover cost Rs 14k+ ! How come a costly seat cover got this problem while local brand seat cover, costing Rs 2k, has no such issues

Fyi, we are not apply any chemical and harsh material on costly sanitary products and on its accessories. Since we spent lots money in duravit products we are very much taking care ! Pls urgently sent your technician to resolve this problem