Duronto Express — bedroll

Address:	32-11/4-7/4C mogalrajpuram venkateswarapuram, rcm church road naparalla bazar, 520010
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I am traveling with duronto express from vijayawada to chennai central and my pnr no was[protected] s3-29&30 berths. I have booked my tickets with bedroll charged 25 per one person.in vijayawada the train was started on 2:20pm now the time was 7:30pm i am just 40km near to chennai still i haven't get the bedroll (Blanket and pillows) i have already informed to tt and he said that ask the person who is represent that. I had take a word with many services people but no one was responding. They told me to that i will get it by 10mns and that to every asking time they replied the same thing still i am not got the bed roll. Is this is a joke railway very unsatisfied with you. Who's the concern person to complaint more and whose refund my money