Duronto Express — train no 12223, ltt to ern/ may 01, 2018

Disgusting food, clogged toilets with leaky taps and dirt all around the seats. Add to this there was no cooling in the night and the staff served water and food at their convenience. At the end one of the pantry staff had the audacity to demand for service charge and said its their right. Great job indian railways, all this after you charge a hefty fare for the tickets.

Jacob oommen