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E-Billing Solutions Complaints & Reviews

2.6
Updated: Aug 29, 2022
Complaints 114
Resolved
59
Unresolved
55
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E-Billing Solutions reviews & complaints page 6

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M
muoymanish
from Kolhapur, Maharashtra
Mar 12, 2015
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PRETENDINGLY CALLED THIS IS ACALL FRM SBI THERE IS A SUR VEY OF A SBI CR CARD CLIENT SURVEY AND WE R CALLING FRM EBSCHARGE, COM AND WE R OFFERING VARIOUS SCHEMES AND U HAV TO PAY THRU CREDIT CARD AMT OF RS 7999/ THEY ASK ME DETAILS I D GAVE THEM MY ADDRESS AND MYSBI0 CR CARD BACK SIDE THREE NUMBER I GAVE THEM BEC I FELT THAT IT WAS FRM SBI THIS CALL WAS FRM THIS NO.[protected] WHICH IS NOW GIVING MESSAGE THIS NO IS NOT CORRECT NO. AND PLZ GO THRU GOOGLE U WILL FIND MANY VICTIMS R THERE SBI OF CR CARD I SAID TO THEM WHILE CALLING I AM NOT FINANCIALLY SOUND I CANT MANAGE TO PAY THEN TO THEY CREDITED BY GIVING MESSAGE TRANSACTON DONE ON SBI CREDIT CARD OF RS 7999/ ON 9TH OF DEC UN TILL LAST OF THER QUERY I TOLD THEM NO THEN TO THEY HAV SEND THIS MESSAGE AND SBICR CARD SECTION IS HARASSING ME TO PAY THIS AMT WHICH IS NIT PASSIBLE FOR ME FOR THE REASON IS MY INCOMEIS NOT SOUND ANDI AM PAYING EMI OF 650/ AND 2500/ EXPS OF MY HOME THEY ASKING EVERY MTH TO PAY .AMT HAS INCREASED TO 9850/ TILL TODAY DAT THAT IS 12/3/2015 ANY HOW I WILL MANAGE TO PAY ONLYONCE THAT IS BORROWING FRM MY FRIEND RS 500/ WHICH IS DIFFICULT FOR ME TO PAY AND SOLVE THIS PROBLEM AS MY INCOME IS 3000/ MTHLY SOMETIME I HAV NO INCOME MONTH AFTER MONTH PLZ SOLVE THIS PROBLEM AS EARLIER AS POSSIBLE MY CONT MOB NO IS[protected]
Complaint marked as Resolved 
Verified Support
Aug 07, 2015
E-Billing Solutions Customer Care's response
Manish, Is this resolved, If not pls reach me in - [protected] [ E-Billing solutions Pvt Ltd]
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    Ujjawal Yadav
    Feb 21, 2015
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    Address: New Delhi, Delhi

    We have a ecommerce portal selling apparels internationally and using EBS as payment gateway Please please beware of EBS. They are a complete fraud company. My customers cards are being charged twice for a transaction and ebs dont refund their money. even after following with support team. They are eating customers money and the blame will be on your company. We have refunded some transactions through EBS panel and after 3 months, refunds never reaches to the customer and customer is behind us. Their support team is worst just say one line "Please send us an email". and if you email them you get only a automated reply. No action will be on your issue.EBS will kill your business reputation and your customers will not want to pay with EBS. They have cheated laks of rupees by charging your customers cards many times and you will not know about this as in EBS panel it shows as "Incomplete" or "Failed" transaction. You get to know only when your customer complaint you. many customers dont bother to check their statements and in this case you will never know about this fraud and EBS will grab the customers money.I have opened approx 10 support tickets and its been over a month non of them were resolved. Some of recent tickets are as below JSY[protected], BXJ[protected], ZTW[protected], GRZ[protected] We lost those customers as well as business. Your startup company will die in front of you.
    Complaint marked as Resolved 
    E-Billing Solutions customer support has been notified about the posted complaint.
    Verified Support
    Aug 07, 2015
    E-Billing Solutions Customer Care's response
    Yadav, Is this resolved, If not pls reach me in - [protected] [ E-Billing solutions Pvt Ltd]

    Debit Amount from my account without submission of NIIT application

    Sir, This is Sreekanth.I was fill the application and pay the amount but application was not submitted and amount was debited from my account.please kindly solve my issue..
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      E
      ernagaraj
      from Chennai, Tamil Nadu
      Feb 11, 2015
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      Address: Chennai, Tamil Nadu

      On 10th Feb 2015, I received call from [protected] regarding a promotional offer on my ICICI Credit card. The caller introduced himself as Ashutosh Sharma (Mobile Number +91 [protected]) and explained that i can redeem my credit card reward points which was unutilized for long time and for that redemption a promotional offer combo of T shirt, shoes, watch and wallet is being given worth of 8000 rupees. Soon after this call i received one more call from +91 [protected] as a continuation to the first call and they reconfirmed the same redemption offer. They also informed that there will be a verification call and i need to confirm my correspondence address. Few minutes later i received a call from +91 [protected] and the verification was completed. Apparently there has been some e mails received on my registered mail ID with ICICI credit cards and there was an IVR message and OTP provided. On the pretext of redemption of my credit card reward points i shared the same however getting a verbal confirmation from the caller that there is no additional charges for this offer. Later i realised that it was a fraudulent call and i have been cheated for Rs. 8497 which has been transacted through my ICICI credit card. I informed the ICICI credit card customer care and they suggested to block my credit card with immediate effect and i obliged the same. They also recommended that i raise a compliant with cyber crime of concern Police jurisdiction so that they start their inquiry on this transaction and resolve this. Now i am clueless on how to proceed further as because i need to pay ICICI bank Rs. 8497/- and moreover i am not sure whether the cyber crime police will help getting the money back worth of Rs. 8497/- which i lost in this transaction. Look forward and appreciate your timely support. Yours sincerely Nagarajan C nagarajan.[protected]@gmail.com
      Complaint marked as Resolved 
      Dear Mr. Thiyagu and Mr. Pradeep @ EBS Appreciate your timely action on my complaint lodged in Indian consumer complaints forum online on 11th Feb 2015 and your swift action which led to the initiation of refund from the merchant organisation. I would like to place on record your commendable support and my sincere thanks to EBS team. Hereby i confirm the receipt of the refund from the merchant and intent to withdraw / closure of my complaint dated 11th Feb 2015. Thanks and Regards Yours sincerely Nagarajan C
      E-Billing Solutions customer support has been notified about the posted complaint.
      Nagaraj,

      Kindly call me in the below given number to resolve this issue

      [protected] - pradeep - E-Billing Solutions Pvt Ltd
      Dear Mr. Thiyagu and Mr. Pradeep @ EBS

      Appreciate your timely action on my complaint lodged in Indian
      consumer complaints forum online on 11th Feb 2015 and your swift
      action which led to the initiation of refund from the merchant
      organisation.

      I would like to place on record your commendable support and my
      sincere thanks to EBS team.

      Hereby i confirm the receipt of the refund from the merchant and
      intent to withdraw / closure of my complaint dated 11th Feb 2015.

      Thanks and Regards

      Yours sincerely

      Nagarajan C
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        A
        Astrologer Sushil Kumaar Singh
        from Mumbai, Maharashtra
        Jan 12, 2015
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        Address: New Delhi, Delhi

        I am messed up with India book center Steller Group one of the client of EBS Payment Gateway. After receiving payments worth 1090 inr they are no replying me. They have no phone number and address. Let me how EBS provided payment gateway to them. Now customer like me is being harassed by them. i talked to one of the sales executive of EBS. He used to abuse me and did not receive my phones when he came to know that Steller Group is related to EBS. Since no one is responding to me i am going to write to media for this am providing here my latest mail to India book centre... Hello I have still not received my books worth 1090.the book is still in Delhi post office. You and your payment gateway are cheating people by not sending goods after receiving the payments. Your business is suspicious because yoy don't have any office AND phone number.should I contact pilice. This has been 1 and halt months I did not receive my books. My Order no:[protected] SushiI Kumar Singh [protected] My Order no:[protected]
        I am messed up with India book center Steller Group one of the client of EBS Payment Gateway. After receiving payments worth Rs 815/=. They are not replying me. They have no phone number and address. Now customer like me is being harassed by them. Since no one is responding to me I have to write to media for this. I have still not received my books worth Rs 815/=. You and your payment gateway are cheating people by not sending goods after receiving the payments. Your business is suspicious because you don't have any office AND phone number. should I contact police??? I have place our order of Four books on 13th May 2016 and payment is made by my HDFC card. Same was claim by India book Center on 14th May but so far I have not receive my books. I have sent multiple mail also but no reply so far. There is one Phone also but no one is picking it up. My Order no:[protected], Name: Dilip Kumar Vidyarthi, Mob: [protected].
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          R
          robbyneymar
          from Kolkata, West Bengal
          Dec 24, 2014
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          Address: Bangalore, Karnataka

          Dear Sir/Madam, My Name is ROBERT.A I have a Complaint on 05.10.2014 i got a call from [protected] @ 11.00 am in the name of Ms ABESHEAK that they are from Deal for Holiday and he explained me offer that we will send you Discount count which will give additional benefit of 40% discount on any purchase through your credit card and they will give me 2 day 3 nights stay in hotel all over India. And along with it they will give 1 pair of Lotto shoes, 1 wrist watch for which i need to pay Rs 11833/- I Did not agree for that even he was forced me and brain washed for few minutes finally he promise me that need not to pay anything from your pocket sir. wt ever you ill pay the money you ill be get it within 2days of time. with it and after some time i got a call from another number in the name of Mayank by [protected] around 12:45 am and he connected me with IVR call and asked me to enter my credit card details mysel[censored]nknowingly entered all the details and at around i got a message that Rs 11833/- has been deducted from my account by EBSCHARGE.COM i was under impression that amount must have deducted. and i immediately tried calling them but the phone was not connected even i called up after some days the result was same. kindly do the needful asap. my contact details are : [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            D
            dharmendra muskan
            from Delhi, Delhi
            Dec 8, 2014
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            Address: New Delhi, Delhi

            money debited throw credit card on purchase of Rs. 1720.00 throw soyng.com no product recived contect no wrong no answer to emails. totaly fraud company so please get my money back in my bank account DHARMENDRA MOB.NO- [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            E-Billing Solutions customer support has been notified about the posted complaint.
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              Banala Suresh
              from Hyderabad, Telangana
              Nov 9, 2014
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              Address: Hyderabad, Andhra Pradesh

              I got a phone call from EBSCHARGE saying that they will provide gift vochers and discount cards by deducting the amount of Rs 7999/- on september 3 2014 at around 2: 00 PM and till now i did not get any vochers and discount cards. they given a toll fee no.[protected] for regading any other queries and executive name is Gourav and they given a website to check the updates www.ligingupindia.com. Please solve my issue and my name is Banala Suresh and mobile No [protected].
              Complaint marked as Resolved 
              Verified Support
              Feb 04, 2015
              E-Billing Solutions Customer Care's response
              Mr.Banala Suresh, the transaction was happened in the website www.ligingupindia.com not with EBSCHARGE, EBS is a payment gateway provider. Highlight this issue to Risk Team of EBS Pradeep - [protected]
              Ebscharge.com - Regarding money deduction from credit card

              I got my Credit card statement from xxxxx Bank. In that, my 1999/- Rs. deducted under EBSCHARGE.COM MUMBAI IN.
              Kindly explain me what is that charges? and for what they deduct?
              Please solve my issue and my name is Mr.R.Vishwamohan and my mobile No [protected] / [protected].
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                R
                rinkima
                from Delhi, Delhi
                Oct 16, 2014
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                Address: Aizawl, Mizoram

                I was purchased Superman Black series T-Shirt from Cilory.com on 15.10.2014, payment was made through SBI debit card and Rs. 649 was deducted from my account. After that I have received message 'Thank you for using your SBI Debit card 622XX4285 for a purchase worth Rs. 649 on POS [protected] at EBSCHARGE.com txn#[protected]'. But when I checked in my account of Cilory.com, it seems that no order has been made, and the item which I already made payment is in the shopping cart i.e., to make for payment. Kindly to rectify my problem please. C. Lalrinkima Aizawl, Mizoram Mobile no. [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  P
                  prash74
                  from Mumbai, Maharashtra
                  Oct 7, 2014
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                  Address: Nashik, Maharashtra

                  Dear sir . 2-9-2014 As On date I have One Call From [protected] That Number His Told Me We Are Employee Of HDFC bank Credit Card Department We have Offer To You Against Your Redeem Point .Give Me Your Address I am Sending some Gifts That Cost is 6610 That Cost Is Paid Against Your Point No any Charg But i seen My Statement Of My Card is One Entry I will Communication with My Bank His Told Me That is Fake Call Not From Our Side So Please Hep Me Above Traction . Which Account Credit My Balance . Regards Kathole Prashant prashant.[protected]@gmail.com [protected]
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 07, 2015
                  E-Billing Solutions Customer Care's response
                  Kathole, Is this resolved, If not pls reach me in - [protected] [ E-Billing solutions Pvt Ltd]
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                    prash74
                    from Mumbai, Maharashtra
                    Oct 7, 2014
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                    Address: Nashik, Maharashtra

                    Dear sir . I have One Call From HDFC Bank On 2-9-2014 Dated Hi Was Asked Me His Employee Of HDFC Bank But I Just 4-5 day Before Communication With My Card Entry His Tell Me That Is Fake Call So Pl Help Me About That Transition . 6610 Rupees Amount[protected] Date Mob.No.of Caller [protected] & Merchant Name ebsccharge.com . Regards kathole Prashant Nashik prashant.[protected]@gmail.com [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      B
                      Bigheart
                      from Mumbai, Maharashtra
                      Sep 21, 2014
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                      Address: Mumbai City, Maharashtra

                      In my Indus Bank credit card monthly statement of September has a entry stating "EBSCHARGE.COM" for Rs.1999.00 but the site does not exists and I have not done any such transaction; I have blocked my card and also submitted a dispute form with the bank.
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Hi,

                      In my CITIBANK Credit card statement from 15-OCT-2014 to 14-NOV-2014 there is a transaction of Rs 2998 dated 17-Oct-2014 from EBSCHARGE.com. I did not do this transaction. The surprising thing is that i did not get any alert regarding on my mobile or my email. I came to know when i got my mini statement on 15-Nov-2014. I immediately informed my bank and raised a dispute for this transaction and get blocked my credit card immediately.
                      Hi,

                      In my KOTAK Credit card statement from 15-OCT-2016 to 14-NOV-2016 there is a transaction of Rs 999 dated 09-Oct-2014 from EBSCHARGE.com. & 2ND transaction of Rs 1298 dated 10-Oct-2014 from EBSCHARGE.com. I did not do this transaction. The surprising thing is that i did not get any alert regarding on my mobile or my email. I came to know when i got my mini statement on 15-Nov-2016. I immediately informed my bank and raised a dispute for this transaction and get blocked my credit card immediately.

                      EBSCHARGE.COM in the CC Statement - Comment #2603079 - Image #0
                      In my STATE BANK Credit card statement from 15-june-2017 to 14-juL-2017 there is a transaction of Rs 29669 dated 24-jun-2017 from EBSCHARGE.com. I did not do this transaction. The surprising thing is that i did not get any alert regarding on my mobile or my email. I came to know when i got my mini statement. I immediately informed my bank and raised a dispute for this transaction and get blocked my credit card immediately.
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                        S
                        sachinp83
                        from Mumbai, Maharashtra
                        Sep 5, 2014
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                        Address: Mumbai City, Maharashtra

                        Dear Sir/Madam,

                        I have a similar Complaint on 03.09.2014 i got a call from [protected] @ 01:04 pm. They said speaking from SBI bank. they said this free offer for you. they are from Deal for Holiday andshe explained me offer that we will send you discount count which will give additional benefit of discount on any purchase through your credit card and they will give me 2 day 3 nights stay in hotel all over India. And along with it they will give 1 wrist watch. i agreed with it and he connected me with IVR call and asked me to enter my credit card details mysel[censored]nknowingly entered all the details and at around i got a message that Rs 16998/- has been deducted from my account by EBSCHARGE.COM i was under impression that amount must have deducted from them. Then i realized that i have become a victim of fraudulent act.So please see into the matter and see if you can do anything for the same.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          N
                          Nawaz A Shaikh
                          from Bengaluru, Karnataka
                          Jun 26, 2014
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          Dear Sir/Madam, I have a similar Complaint on 24.06.2014 i got a call from [protected] @ 10.47 am in the name of Ms Neha that they are from Deal for Holiday andshe explained me offer that we will send you discount count which will give additional benefit of 40% discount on any purchase through your credit card and they will give me 2 day 3 nights stay in hotel all over India. And along with it they will give 1 pair of Lotto shoes, 1 wrist watch for which i need to pay Rs 6888/- i agreed with it and after some time i got a call from another number in the name of Mayank by [protected] around 11.45 am and he connected me with IVR call and asked me to enter my credit card details mysel[censored]nknowingly entered all the details and at around i got a message that Rs 5999/- has been deducted from my account by EBSCHARGE.COM i was under impression that amount must have deducted from them then on 25.06.2014 around 19:45 by [protected] asking for the same offer i told that already that amount has been deducted from my account, he told me he will get back to me, so i was also busy so dint bother a lot. On 26.06.2014 when i got a call from same number [protected] by Neha telling that your transaction has been declined then i realized that already they have deducted my amount of Rs 5999/- then again why they are asking for the same. Then i realized that i have become a victim of fraudulent act.So please see into the matter and see if you can do anything for the same
                          Complaint marked as Resolved 
                          Jun 26, 2014
                          Updated by Nawaz A Shaikh
                          My contact no is [protected]
                          Verified Support
                          Aug 07, 2015
                          E-Billing Solutions Customer Care's response
                          Nawaz, Is this resolved, If not pls reach me in - [protected] [ E-Billing solutions Pvt Ltd]
                          Ebscharge.com - Fraud done by Credit Card
                          http://www.digitalmoneyindia.com/: Fraud done by Credit Card saying you can earn money by online..

                          That stupid guys even they have a online news channel also.
                          http://cdn.indiannewsreport.com/finance2/

                          They make payment through http://www.giftcardindia.net/ and the money has been deducted from Ebscharge.com.

                          They have only one number [protected], if we call them by asking to refund the money they will say it will take 2days...

                          Whatever the sites i mentioned above...those all are FAKE and FRAUD Sites..

                          Kindly plz take somebody action for them and save people.

                          Fraud done by Credit Card - Comment #2058033 - Image #0
                          Ebscharge.com
                          giftcardindia.net
                          digitalmoneyindia.com

                          Those above mentioned sites are fake...they are [censored]ing culprit, don't believe them and make online payment for them.

                          Firstly
                          From digitalmoneyindia.com they call u, they will take two rounds of interview and then they will ask you to make payment via online...hey will give you the link http://www.giftcardindia.net/go.htm and ask us to make payment.

                          Through Giftcardindai.net they will ask us to make payment.

                          After the payment has been done we will get a message from our respective bank like ( your payment has been successful for Ebscharge.com ).

                          These [censored]ing even they have their own online news channel under the name http://cdn.indiannewsreport.com/finance2/

                          Kindly requesting to all plz dont trust them and make payments via online.
                          No company will ask you to pay money if you want to earn.

                          Fraud done by Credit Card - Comment #2058040 - Image #0
                          In my Indus Bank credit card monthly statement of September has a entry stating "EBSCHARGE.COM" for Rs.1999.00 but the site does not exists and I have not done any such transaction; I have blocked my card and also submitted a dispute form with the bank.

                          Never gave my CC number for such calls but still got a charge on my monthly CC Statement; this seems to be a bigger Fraud; many CC users might be facing this issue.

                          Fraud done by Credit Card - Comment #2058251 - Image #0
                          I did the same, I paid 6700 to www.digitalmoneyindia.com, it's a training website. The guy over the phone told me we are not providing a job, simply the means to earn money online via training. 8 days later I got my training kit. Which had lots of training material, which I started to go through. In short this kit is a course to become an online freelancer. I'm still going through the material, but it's given me good guidance. But you need to spend time and learn. I've set my profiles up on odesk and elance, it's early days, but the kit did help. If you have time(which I don't have too much of, as I work full time)..it's worth a try. But as with anything effort needs to be put in. They have a telephone number for help etc... Which I called before paying. I did get charged via ebs the amount that was said.
                          Dear Sir/Madam, I have a similar Complaint on 14.01.2015 i got a call from that they are from Deal for Holiday and they explained me offer that we will send you discount count which will give additional benefit of 40% discount on any purchase through your credit card and they will give me 2 day 3 nights stay in hotel all over India. And along with it they will give 1 pair of Lotto shoes, 1 wrist watch for which i need to pay Rs 7225/- i agreed with it and after some time i got a call from another number in the name of and he connected me with IVR call and asked me to enter my credit card details mysel[censored]nknowingly entered all the details and at around i got a message that Rs 7225/- has been deducted from my account by EBSCHARGE.COM. i realized that i have become a victim of fraudulent act.So please see into the matter and see if you can do anything for the same. To whose account this money went? pl help us in tracing the culprits.
                          hi.. please reply you all got your amount back or not.
                          actually i also goe the call from www.purshase.com.. i purchase 2499rs. order, , and they said payment is not done so i did again. its also not in my order history..n payment done to EBSCHARGE.COM .. m worried..
                          I have my kotak credit card i got a call from[protected] and they ask me my credit card details regarding credit card redumtion point n i gave all info because i suppose they are from kotak bank and after some time i got a message that Rs 8004/- has been deducted from my account by EBSCHARGE.COM. i compaine to police commissioner office too. but really can i expect any support or my debited amount get back.
                          I have my kotak credit card i got a call from[protected] and they ask me my credit card details regarding credit card redumtion point n i gave all info because i suppose they are from kotak bank and after some time i got a message that Rs 8004/- has been deducted from my account by EBSCHARGE.COM. i compaine to police commissioner office too. but really can i expect any support or my debited amount get back.
                          Dear Sir/Madam, I have a similar Complaint on 12.05.2015 i got a call from [protected] @ 11.27 am in the name of Ms Pooja that they are from Deal in speciall credit card and she said we will send you discount card which will give additional benefit of 25% discount on any purchase through your credit card and they will give me 1 pair of Lotto shoes, 1 wrist watch for which i need to pay Rs 8873/- i agreed with it and after some time i got a call from another number in the name of Deepak Sharma by [protected] around 11.41 am and he connected me with IVR call and asked me to enter my credit card details mysel[censored]nknowingly entered all the details and at around i got a message that Rs 8873/- has been deducted from my account by EBSCHARGE.COM i was under impression that amount must have deducted from them then on 12.05.2015 around 11.53 by [protected] asking for the same offer i told that already that amount has been deducted from my account, he told me he will get back to me. But on 13.05.2015 i realized that i have become a victim of fraudulent act. So please see into the matter and see if you can do anything for the same
                          plz suggest me wht to do..i have also been cheated in the similar way plz contact me on my mail id rakesh.p.[protected]@gmail.com
                          Dear Sir/Madam, I have a similar Complaint on 20.05.2015 i got a call from [protected] @ 11.27 am in the name of Ms Pooja that they are from Deal in speciall credit card and she said we will send you discount card which will give additional benefit of 25% discount on any purchase through your credit card and they will give me 1 pair of Lotto shoes, 1 wrist watch for which i need to pay Rs 8940/- i agreed with it and after some time i got a call from another number in the name of Siddarth Goswami by [protected] around 11.41 am and he connected me with IVR call and asked me to enter my credit card details mysel[censored]nknowingly entered all the details and at around i got a message that Rs 8940/- has been deducted from my account by EBSCHARGE.COM i was under impression that amount must have deducted from them. But on the next day i realized that i have become a victim of fraudulent act. So please see into the matter and see if you can do anything for the same
                          Hi
                          This is G. Lingaraju from Bangalore, my cell no. [protected] I too got into the same fraud, immediately I called my SBI card customer care I told them that this frauad has happened, they too said it is already credited we can not do any thing, but they have suspended the card and lodged complaint.

                          I came to know this fraud fraction of minutes, as I have put ebscharge.com on google, and this information revealed.

                          Please please do not share any of your card information to any one.

                          I too feel when there is a immediate complaint credit card people also take some care to handle or if this type of things already there they should not accept payment from such fraud merchants. This is my humble request

                          One thing I too don't know how they got my card & my details.
                          Sir/Madam, In-case of any issues related to ebscharge.com. pls reach me in - [protected] [ E-Billing solutions Pvt Ltd]
                          Dear Pareep,

                          As per telephonic talk today please find below details for the payment done through EBSCHARGE.COM details as are below.

                          This is to inform you that i have ordered Reference Number :[protected] as per below email which confirmed payment receipt at your end one dated[protected]. Till date i have not received delivery of parcel due to Diwali festival i need it on urgent basic.

                          Kindly know me status of my parcel and date of delivery. please find below email for your reference.

                          Awaiting for your urgent reply for the same.


                          Thank's & regard

                          Gajjar Nikunj ☺
                          Mo » +[protected]
                          E-mail » [protected]@yahoo.co.in
                          ________________________________________________________________________________...

                          Order Information

                          Merchant Website : indiashoapping.com
                          Date :[protected]:37:44
                          Merchant Reference Number :[protected]
                          EBS Payment ID : 44274404
                          Payment Mode : VISA
                          Amount : 14999.00
                          Customer Name : Gajjar Nikunj
                          Customer Email : [protected]@yahoo.co.in
                          Status : SUCCESS
                          I have my citi credit card i got a call from[protected] today (1/29/2016 and they ask me my credit card details regarding credit card Limit incease and I gave all info because i suppose they are from CITI bank and after some time i got a message that Rs 8032/- has been deducted from my account by EBSCHARGE.COM. I compained to police commissioner office too. but really can i expect any support or my debited amount get back.
                          Hi

                          This is nidhi shah. on 9/02/16 I got a call from [protected] miss Ria, it was said that it is a call from visa card department via axis bank and they have upgraded my prime visa debit card to titanium visa debit card. so they need to verify the old card details. they got all information from me of my debit card. After that they said they need to block Rs. 8000 from my card for the issue of this new card and as soon as I receive the new card this amount of 8000 will be unblocked.

                          But I found that Rs. 8004 was debited from my account and it was bearing a description saying pur/ebscharge.com/sbipg/ebscharge.com.

                          I enquired for the amount debited from the visa card department that when I had not done any transaction why this is showing as a debit transaction and the amount is deducted from my account. They gave clarification that this is not a debit it is just a blocking of amount which will be again unblocked.

                          I requested the same sales executive as well as her senior executive Mr. Mohit Saxena (ph no. [protected]) that I dont want to have any upgraded card and kindly unblock my amount. Initially he was not agreeing to reverse the transaction but when i threatened him and i said i will complain in he consumer complain forum he said kindly give us 7 days time we will unblock your amount, but as of now no action is being taken. I keep on enquiring everyday by calling so called mr. Mohit and he said soon it will be unblocked. But no result is found.

                          I request you to kindly help me in this matter.
                          Hi All,

                          I am also a victim of this. They have deducted 8004/- from my credit card and I was busy after the transaction and when I approached the actual banking company, they told its not their side...so, when I checked the statement, I see its EBSCHarge.com.

                          Could you please help me to recover my amount. Please let me know t..he process on how to reclaim that money and how to put a complaint.

                          Rgds
                          Sudhakar
                          E-Billing Solutions Customer Care's response, Jul 15, 2016
                          Verified Support
                          Sir, Is this resolved, If not pls reach me in - 08939625332 / [email protected]
                          Hi All,

                          I am also a victim of this. They have deducted 8689/- from my credit card and without sharing CVV no. and OTP they have used the same, When i approached the actual banking company, they told its not their side...so, when I checked the statement, I see its EBSCHarge.com.

                          Could you please help me to recover my amount. Please let me know t..he process on how to reclaim that money and how to put a complaint.
                          E-Billing Solutions Customer Care's response, Jul 15, 2016
                          Verified Support
                          Sir, Is this resolved, If not pls reach me in - 08939625332 / [email protected]
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                            Siddharth Arora
                            from Rajkot, Gujarat
                            Nov 23, 2011
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                            Address: Central Delhi, Delhi

                            Hi

                            I would like to tell you you guys, EBS is the worst Payment gateway i ever dealt with, they are quite slow in their process, i registered with EBS in August-September 2011, completed all, the formalities they require, even a request for activation of gateway was sent to CITI Bank for approval of my site on 28th september, even prepaid cards, debit cards & online gateway got activated, but still i am running behind them for credit cards but all i get the response is we have sent for activation to CITI bank on 28th september. I hink they forgot to follow with bank, I don't know, if they want us to follow Bank for this.

                            They made me feel , they way they respond. nobody responds to my calls, even the ticket response time is more than 3 days(Hell)... I would like to post mail trail in my next post, so all you guys came to know how they are in business. they are good just in how to make cock & then vanishes at the times of support.
                            Yes, we also signed in the month of June and their marketing executive stressed for Rs. 86 for signing up process and followed me like something. The marketing executive name is Charles ([protected]). Once when we contacted him for filling the forms and other docs, he has said "Only getting new account is my job, other things follow with Alkeya". She is again a lazy perk it seems, she will never respond to our calls or reply to the mails.

                            My sincere request, "PLEASE DONT WASTE YOUR MONEY WITH EBS; THEY ARE NOT SERVICE ORIENTED". They think that with all that 25, 000 they get, work is over. Again its CEO has no responsibility there. I wonder how they have these structures. Even after writing to their CEO, they give false commitments.
                            FRAUD DONE BY EBS PAYMENT GATEWAY AND THERE CHEATER TEAM

                            i gave setup fee and completed all the documentation on 27th Feb for EBS Payment gateway to FRAUD SALES EXECUTIVE Mr. Heramb Pathak, then after a very long time on 24th April the Payment Gateway got activate and on 25th April the gateway got deactivate by EBS without any prior information at all.


                            EBS Representative Neeta is saying dont do any argument with me and EBS Sales Manager Mr. Pathak is saying just talk to Neeta.

                            The reason given by Neeta from EBS for deactivation of our gateway is really meaningless that their risk team deactivated the gateway then why they activated the same

                            Its really embarrassing...

                            THEY TOLD ME TO REFUND MY AMOUNT BUT I STILL NOT RECEIVED MY REFUND TILL DATE AFTER A LOT OF EMAIL AND CALL TO EBS FRAUD COMPANY

                            These are the cheater involved in this case from EBS, Mr Pathak [protected], Neeta [protected], Bharti, Rajesh [protected]
                            FOR KIND ATTENTION OF MR BHAVIN MODY, MANAGING DIRECTOR, EBS PAYMENT GATEWAYS.
                            Dear Mr Bhavn Mody,
                            1. I take this opportunity to tell you some wrong doings done to my company, Globel Trip.com by your Chennai Staff.

                            2. As you are the Managing Director of EBS payment gateway, and your company is a ROC registered one, you have some responsibility to oversee the functioning of your employees. In your Chennai office, every one is acting as a Director and does't have basic etiquettes while dealing with clients. More over we are paying exorbitant charges to you for the services rendered to us especially for Amex Card Transactions.

                            3. At the beginning of our association with EBS, every thing was going on smoothly and there were no issues relating to the service rendered by the EBS Chennai Team. The trouble started when the online sale of Air Tickets increased many fold due to our extensive advertisings through various mediums and seeing this increased business, the EBS staff has started deliberately dilly dallying the clearance process on the pretext or the other to retain the captured amount with them.

                            4. After a few days of delay, finally they had declared it as a fraudulent transactions and stopped corresponding with us. The EBS cannot hold up a transaction blaming it as a fraudulent transaction without any proof to justly it.I found that all your executives were of no help and kept repeating the standard responses. The gentleman, one Arun Ary A is a unprofessional executive and lacks knowledge in dealing with the merchants in Airline Ticketing. He failed to understand certain facts pertaining to merchant dealings while in EBS. He even misbehave with my female staff when contacted for clarification. The behaviour of your following staff at Chennai Office were unpleasant and needs extensive training in customer dealings . If you want to retain EBS reputation in the market, please sack all these unprofessionals immediately from Chennai office and depute one single in charge to deal with merchants independently in a friendly manner :-

                            (a). Vishnu Priya.
                            (b). Ajith TU.
                            (c). Shanthi.
                            (d). Pradeep K.
                            5. I have been sending reminder letters to release my captured transactions amounting to Rs 7, 44, 112/-to our bank. They deliberately diverted the enquirers to other matters which is not relevant to us. All my efforts to get the amount credited into our bank account had gone in vain.

                            6. I understand the reason for flagging a payment and it’s something we have to live with. I am sure you understand the importance of cash flow in a business. Your team at Chennai had flagged all our transactions and hold back the money with EBS instead to transferring to our bank account. It is our responsibility to face the law if any complaint is received regarding a fraudulent transaction by the customer. Instead your team has taken this responsibility voluntarily with malafide intention to keep the money with EBS.

                            7. Your employees need to understand that e-commerce and travel portals are entirely different businesses and if you compare e-ticket business with other e-commerce businesses and try to apply the same rule for all online businesses, it will kill the online travel airline ticketing business instantly. In the e-commerce business, the customer has to pay online first and after confirming the transaction details only the seller will send the shipment. But in e-ticketing, immediately on receipt of the payment at payment gateway, the cost of the ticket will be deducted from the soft cash reserve of the merchant by the airlines and the ticket is issued to the customer within 5 to 10 minutes. Here, all actions needs to be taken before capture of the amount from the customer. For that no such system exists in EBS.

                            8. If you can't follow the procedures in a straight and customer friendly manner, why you are in this business. Why you are soliciting customers with unrealistic advertisements in your website and through various mediums.

                            9. As a travel portal, we have many individual clients and unregistered travel agents using our website for booking of Domestic and International Air Tickets. If a travel agent book air ticket using his own credit card, then you are the expert in flagging the captured amount on the pretext that it is a fraudulent transaction and suspected fraud. I don't understand if you are sure that it is a fraudulent transaction, why can't your people block the transaction before it is captured.

                            10. Why do you take contact numbers and email address of the merchant, if you won’t use it to convey business critical information? If you are confident that it is a fraudulent transaction, why can't your so called fraud control team calls the merchant and alert this before capture the amount from the customer.

                            11. Why can't your brilliantly designed automated system blocks the suspected fraudulent transactions at the initial stage of its transaction ?
                            12 . When you charge 5% per transaction charges + 14% Service Tax on Amex Card what are your liabilities? You are providing me a “service” of felicitating online transaction and not for blocking my hard earned money.

                            13. I particularly found your executives at Chennai Branch, namely, Arun Ari A, Priya, Pradeep, Shanthi, Ajith are carefree about the transnational responsibility of the Merchant. As if it really doesn’t matter to them if the payment is getting flagged, cancelled or whatever happens to them.

                            14. I am attaching the details of pending transactions which are hold up at Chennai Office for transfer to our bank account.
                            I
                            15. I want the outstanding dues of Rs 7, 44, 112/- credited into my bank account without any further delay.

                            Yours Frustratingly,
                            Tomichan KJ
                            Managing Partner
                            Globel Trip.com
                            Bangalore
                            Mob-[protected]
                            sir iam paying money to tsploycet money cut but payment is failure
                            iam pay money through hdfc debit card
                            merchant id:Tsploycet
                            customer id:2016ssc[protected]
                            reference no:FHMP[protected]
                            Tranction date :07/04/201608.00 am
                            Error description :PME10013-3D secure authentication failure
                            boad/year :TWSH/2016
                            E.karunakar
                            [protected]
                            [protected]@gmail.com
                            E-Billing Solutions Customer Care's response, Jul 15, 2016
                            Verified Support
                            Sir/Madam, In-case of any issues related to ebscharge.com. pls reach me in - 08939625332 / [email protected]

                            Thanks
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