E-Thottam — didn't get refund

Website:ethottam.com

I got a worst experience with ethottam. I tried to order vegetable pack c on april 8th 2020 and it got cancelled automatically after the payment. Then i placed a new order again. But that order was not delivered and we followed them up for multiple times. Finally we got them after a week. Got a worst quality thing is an another part. Then i didn’t get the refund for the cancelled order. I am following up them daily to get the refund. But they are not responding properly. I didn’t get the refund yet. Worst experience ever with an online shopping.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

We had ordered Alphonso 5kg.Potato 2kg.Musk melon 2kg and jack fruit 10kg.
we received today 4 kg of alphonso and potato .The mangoes were so raw it was fit for using it for pickle.We are senior citizens and dont know how many days it will take to ripe and how many will get rotten in the process.
while Government is keen facilities to reach its citizens, person who are assigned to handle are so callous and inefficient.Though their telephone nos are provided, conveniently all the phones are switched off.
Honble Minister in charge should ensure these supervisors perform their duties deligently and ensure quality product is sent to each and every customer
My order No. 45849 was placed on May 1st 2020, this is yet to be delivered.

I have been trying to call the provided mobile numbers, there has been no response. Either they are all switched off or the call is not taken. It has been extremely frustrating and painful.

I have sent a mail to [protected]@ethottam.com to refund the amount paid. Again, there has been no response.

How can people trust their Government if there is a scam involved such as this! Please do not make the mistake of ordering through E-thottam!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E-Thottam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    51
    Pending
    0
    Resolved
    4
    E-Thottam Address
    3rd Floor, Agricultural Complex Ezhilagam, Chepauk, Chennai, Tamil Nadu, India - 600005
    View all E-Thottam contact information