[Resolved]  EarlySalary — earlysalary collection harassment

Address:600001

Hi,

Here i m again and again told to recovery agents to my financial issue unable to make payment.. But agents calling me and my family, friends using bad language.. Pls do not torcher too much as any person think to deciding to do with his life.
Recieved call from [protected] / [protected]. As rbi norms they said to call contact list. When i apply loan that time accessed camera, contacts, location. That contact list they have hacked and given to third party vendor. Now that party vendor calling to all my contact members and threatening that mr balaji going to arrest. And using abusive languages to relatives. If not stops this illegal activity. I will go through media.
Am going to give police complaint against ur company as well as vendor. I need vendor details & collection manager number.
My registered number [protected]

I would like to inform you that someone hacked my facebook account and they are calling to my friend's and relatives behalf of early salary and using abuse language please look into this is totally harrassment below is the details of calling number.

I'm still shocked how can they guy's call to my facebook contact and how can they abused them.
I want apologies letter from you as you..

Registered number - [protected]

Thanks & regards
Balaji t
[protected]
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Apr 14, 2020
Complaint marked as Resolved 
Verified Support
Dec 20, 2019
EarlySalary Customer Care's response
Dear User,
Please accept our apologies for the inconvenience caused. We request you to please contact our customer care or write to us at [protected]@earlysalary.com. We will resolve your concerns with priority.

Best,
Team EarlySalary.
Complaint comments 

Comments

Given the loss of job and financial issues requiring hospitalization, they are torturing me like hell by accessing my contacts and calling them. This is FRADULENT app which hacked my contacts and irritating them using abusive and inappropriate behaviour. This is really hilarious and when upon questioning, she is giving false statement that I mentioned 5 numbers at the time of registration.

Post-explanation, she curses me that I will be always jobless.

Even apologise from you people is not worth.
Hello. I'm facing the same issue. How can your vendors call our Facebook contacts or phone contacts? How dare you harass our relatives who have not taken any loan from you? Can you not follow a legal procedure? We're defaulters. Not criminals. We will take action against this

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