[Resolved] EaseMyTrip.com — air travel tickets of air france done thru easemytrip.com

RajGopalS

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I have booked air travel tickets with easemytrip and my booking id emt52948061

Easemytrip issued me tickets of two arilines air france and delta (Return).

Air france /delta - pnr: vzcz7r ticket number:[protected]/1/1
Mumbai vancouver on 01-may-2019
New york - mumbai on 27-may-2019

Jet airways is operating air france flight af6793 from mumbai to paris and now they have stopped operations from mumbai, under these circumstances i contacted air france and they replied back that easemytrip which is the booking agency will handle alternative options. When i contacted easemytrip they are informing me air france will handle this problem.

I need to get this resolved before 01st may 2019 which the day of my travel.
I have attached copies air france reply and my ticket issued by travel agency easemytrip.

Regards
S. Rajagopal

+2 photos

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Jun 6, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

EaseMyTrip.com Customer Care's response Dear Sir,
As we have escalated the issue to the concerned team, We would like to inform you that as per the concerned team your issue has been addressed and resolved. Further, you can directly contact is in case.