[Resolved] EaseMyTrip.com — amount debited but did not receive confirmation

[Resolved] EaseMyTrip.com — amount debited but did not receive confirmation

V vaishnavi panati from Hyderabad, Telangana

I have booked flight ticket few hours back (18th feb 2020) and i did not receive any confirmation mail or message regarding the tickets but the amount has been debited from the account and i have been calling customer care from one hour no response from them i even mailed them the problem still no response what should i do Flight:- indigo Date of departure 25 february 2020 From chennai to hyderabad Was this information helpful? No (0) Yes (0)
Apr 7, 2020 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Feb 19, 2020 EaseMyTrip.com Customer Care's response Dear Sir/Ma'am, Greetings from EaseMyTrip We request you to kindly provide us with your registered contact number and mail ID or if you have your booking details. So that we can get this checked and assist you accordingly. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) Verified Support Feb 29, 2020 EaseMyTrip.com Customer Care's response Dear Sir/Ma'am, Greetings from EaseMyTrip We request you to kindly provide us with your registered contact number and mail ID or if you have your booking details. So that we can get this checked and assist you accordingly. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) Verified Support Mar 03, 2020 EaseMyTrip.com Customer Care's response Dear Sir/Ma'am, Greetings from EaseMyTrip We have tried calling you but there was no answer from your side. This is to inform you that as we checked and found that the your amount has been already auto reversed to your account. We hope that your query already has been resolved. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7)
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