[Resolved] EaseMyTrip.com — Amount debited from bank account but ticket not booked

[Resolved] EaseMyTrip.com — Amount debited from bank account but ticket not booked

B BiplabMahata from Jhargram, West Bengal Nov 23, 2021 Nov 25, 2021 This thread was updated on Nov 25, 2021

While I was trying to book by flight tickets from Kolkata to Port Blair on 23.11.2021, the ticket amount of Rs. 17084 has been debited from my HDFC bank account but the tickets have not been booked and no booking reference has been provided to me. The transaction reference no. is[protected]. Kindly refund my debited amount as early as possible. Regards, Jayeeta Mahata Mobile No. [protected] +1 photos Was this information helpful? No (0) Yes (1)
Nov 25, 2021 Complaint marked as Resolved Easemytrip team contacted me and explained details of the transaction failure reasons and also confirmed me that the amount will be refunded in few days. Later I contacted the bank and they also assured that it was a failure from bank side. Thanks for the prompt response Team Easemytrip and thanks Team Consumercomplaints for giving us a platform to interact with the service providers EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Nov 25, 2021 EaseMyTrip.com Customer Care's response Dear Biplab Mahata, I hope as per telephonic conversation your query has been addressed as we did not receive the amount against booking ID EMT91149649 as it was failed at your bank end and as checked with you.You have already received the amount from our bank.
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