EaseMyTrip.com — cancellation issue | |
I book round trip from chennai to srinagar and srinagar to chennai.on feb 3rd 2021 from chennai and feb 9th return.As air Asia cancelled flight on 3rd feb.I want to reschedule or cancel my ticket oly from chennai to srinagar.Ease my Trip WHATS APP CUSTOMER CARE REPRESENTATIVE TOLD TO CANCEL ON MY BOOKINGS. THEY DIDN’t guide me properly. I cancelled and showed as chennai to srinagar I cancelled but my return ticket also cancelled with it but I didn’t click my return ticket. I attached screen shot of ease my trip app shows that newdelhi to srinagar MY RETURN PNR BUT IT IS NOT RETURN FLIGHT. But it’s airasia flight.They cancelled my ticket and return amount sent my my 6, 600/- amount waste my time waste. I contact for several time but they said you cancelled you cancelled. But I cancelled only for chennai to srinagar. I have proof of screen shot with me
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