[Resolved]  EaseMyTrip.com — complaint against easemytrip for refund amount due to coronavirus ( covid-19 )

Respected sir / madam,

I would like to inform you that I had booked air ticket from Jeddah to Bombay on 6th March 2020 from EaseMyTrip and travel date was 07th March 2020 but due to corona-virus ( COVID-19 ) Jazeera airlines had cancelled the flight on my travel date ( 07th March 2020 ) that is why I could not travel in Jazeera airways.

My flight details are given below :

Flight Name : Jazeera Airways
Refund reference no : 63393059 From Jazeera Airways to EaseMyTrip
Refund Date : 7th March 2020 ( From Jazeera Airways ) to EaseMyTrip
Booking ID : EMT71571787
AirLine PNR : D24PQY
Ticket Number :[protected]/1/1
Travelling Date : 07th March 2020
Passenger : Mr. IQBAL HUSAIN ADAM UMARJI VALI PATEL
Booking Amount & Refundable amount : Rs. 10569.00

I have talked many times to Jazeera Airways to refund the amount but Jazeera Airways told me that we had already refunded Rs.10569/- to your travel agent ( EaseMyTrip ) on 7th March 2020 with given me refund reference no : 63393059 by Jazeera Airways . But after more then one months from refunded date, I haven't received any refund amount from from EaseMyTrip.

In conclusion, I have attached e-Ticket with cancellation of my flight from the Airline and refund reference photo which was received by Jazeera Airways this email for your better information. I humble request you please refund Rs.10569/- as soon as possible in my original payment mode ( ICICI credit card ).

Warm Regards,
Mr. IQBAL HUSAIN ADAM UMARJI VALI PATEL

Mo : [protected] / [protected]