[Resolved] EaseMyTrip.com — flight booking pending | |
I had booked a flight from Guwahati to New Delhi costing Rupees 12086/- on 10/12/2019. The amount has been deducted from the account but the ticket confirmation is still pending. I checked in the Air Asia website as well, but there it is shown that there is no booking by that Booking ID. I called the customer care SEVERAL TIMES but no one RECEIVED THE CALL. Ease my trip it seems has the WORST SERVICE. Finally after trying for a long time, a manager talked to me and said he will call back within a few minutes and he DID NOT CALL BACK. What is this robbery from such a reputed online website??? . The booking ID is-EMT67490147 Was this information helpful? | |
Dec 10, 2019 Complaint marked as Resolved The company general manager responded to my calls later on and resolved the issue. Thank you so much! EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Dec 11, 2019 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com As per telephonic conversation, we hope that already your issue has been resolved. We would be glad to help you. Please feel free to contact us in case of any other assistance. PN: We request to call the airline 48 - 24 hours prior to the departure to check if there are any terminal/date/time changes to avoid any inconvenience. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) | |
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+91 11 4303 0303
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460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
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