[Resolved] EaseMyTrip.com — Fraud easemytrip | |
Hi, My name is Gourav, Last year I booked international ticket from easemytrip. But due to covid I was not able travel. Firstly easetrip said they will refund me. But later they said they cannot refund they can give me option to rescudule my booking.Which I can use untill 31dec 2021. This is in regards to the Booking id: EMT68361517 We would like to inform you that the airline has denied for the refund on your booking as your booking was no show and refund should claim under the validity period. However, the airline is providing the option of rescheduling your can reschedule your booking as per the airline offer till December 31, 2021, for future travel. Yesterday I send email to easemytrip, how to use credit shell for my future booking. They said This is in regards to the Booking id: EMT68361517 / PNR: VVZTNO We would like to inform you that the PNR status is a no-show and the validity of the ticket has expired. Airline has denied the rescheduling or the refund of the booking. Kindly help me. Now easemytrip is hrassing me. Was this information helpful? | |
Oct 24, 2021 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Sep 15, 2021 EaseMyTrip.com Customer Care's response Dear Gaurav, Greetings from EaseMyTrip.com! We are already working on your request with booking ID EMT68361517. Requesting you to allow us some time to get the same check. In case of any further assistance, please write us at [protected]. Regards, Care Team.
Sep 20, 2021 Updated by [email protected] I have in written. My validity is till 31 dec 2021. Even share with me that proof when you informed me my ticket is going to expire. Verified Support Sep 22, 2021 EaseMyTrip.com Customer Care's response Dear Sir, We would like to inform you that we have sent an email to your registered email id [protected]@gmail.com on 19th Sep 21.
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