[Resolved] EaseMyTrip.com — Overcharging and fraud

mahesh2013

from Noida, Uttar Pradesh

Address:

Noida

Dear sir
Ease my trip is not a customer friendly
Company. Their customer care is pathetic and useless with some silly response to simply close the incident.
Now they are overcharging and into more of a fraudulent practices.
For my pnr no culskf for air asia flight to kolkata from delhi.
It happened that flight got cancelled due to covid 19 and reschedule was supposed to be free and unlimited times. But rather they charged me 2000 for the same. I drop yhem several mails and tweets but they did nothing.
I request people not to use this website for ticket booking.
They are fraud
Manoj jhawar
[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2021

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2020

EaseMyTrip.com Customer Care's response Dear Sir,
We request you to kindly visit the below link and you will be able to find the advisory of the airline which they have provided.

easemytrip.com/airlines-waiver-offer-during-coronavirus.html

Kindly go through the advisory once

We can only do the needful as per the airlines policy only

The airlines fare difference charges is there there is no extra amount that we have charged as all the charges are of airlines