EaseMyTrip.com — Refund for the tickets booked on Feb 8

Ticket has been booked on Feb 8. And has been cancelled on the same day so as per policy I should get full refund. Its July 21 now and no refund has been processed. As per email communication the Refund application number is shared and must be followed up with Air India team to get the refund. Till now I have not received any refund. Kindly help in resolving the same. Below are the ticket details.

Passenger Details Sector PNR Ticket Number Cancellation Mode Requested by Customer
Vijaya Somarajan SXR-DEL; DEL-COK HCTXW [protected]/2/2 Full Refund
Punya Somarajan SXR-DEL; DEL-COK HCTXW [protected]/1/2 Full Refund
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EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2021
EaseMyTrip.com Customer Care's response
Greetings, Sir! This is to inform you that your Ra is still waiting from the airline side, and we will keep you updated as soon as it is billed. Your patience is much appreciated.
Aug 04, 2021
Updated by punya pillai
I have been waiting from feb 8 till today. Kindly follow up with them
Complaint comments 

Comments

Dear Sir,

This is to noify you that your RA has been still pending from the airline side and once if we will receive any such update from the airline end we will keep you posted till the time your patience is highly appreciated.

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