[Resolved] EaseMyTrip.com — Refund is not processed | |
Dear team, I have cancelled my ticket PNR 525PND(air vistara) also mentioned the e ticket EMT82896619. It’s been more than 25days and I am still waiting for the refund amount. On contacting airline they have mentioned to me that necessary remarks are passed to claim the refund, whereas the agent ease my trip is saying that they have not received the refund me. It is frustrating to me that whom should I contact to resolve my issue and get the refunds processed. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
We regret to inform you that, according to the airline, no full refund is available and that refunds are only available according to fare conditions. Furthermore, if you have written confirmation from the airline, please share it with us so that we can proceed with your case.
Dear Sir,
We regret to inform you that we have not received any confirmation of your full refund; however, the airline has shared the information necessary to process the refund in accordance with the fare rules; therefore, if you have such written confirmation from the airline, please share it with us so that we can proceed with your case with the appropriate airline.
We regret to inform you that we have not received any confirmation of your full refund; however, the airline has shared the information necessary to process the refund in accordance with the fare rules; therefore, if you have such written confirmation from the airline, please share it with us so that we can proceed with your case with the appropriate airline.
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We regret to inform you that, according to the airline, no full refund is available and that refunds are only available according to fare conditions. Furthermore, if you have written confirmation from the airline, please share it with us so that we can proceed with your case.