EaseMyTrip.com — Refund not processing | |
I have booked flight in easemytrip and the airline was indigo. Indigo has cancelled the flights and processed refund to easemytrip however, i did not received the full refund from easemytrip. Total refund inr 11018, received refund from easmytrip inr 3713. I am chasing easemytrip since 3 months for the refund but they are just playing with emails. I have shared the evidence also that indigo has processed the refund but still they are not giving my refund. Now in this crisis situation i don't have salary also and my funds got blocked with easemytrip. I am pissed of email chains with easemytrip but they do not processing my refund. I have attached indigo refund confirmation.
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EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jun 15, 2020 EaseMyTrip.com Customer Care's response Dear Sir/Mam, For this booking IF7TSV the full refund has been done from our end as well kindly wait for 5 to 6 days for the same Verified Support Jun 22, 2020 EaseMyTrip.com Customer Care's response Dear Sir/Mam, At time of booking you pay non-refundable fees named as convenience fees, which is charged with all websites/airlines. The same is charged from you. | |
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