[Resolved] EaseMyTrip.com — refund not received

[Resolved] EaseMyTrip.com — refund not received - emt72841763

S Surajit Das786 from Powai, Maharashtra

A flight ticket of vistara was cancelled by the airline due to some operational reason on 28th may 2020, the airline has confirmed in mail that they have marked this booking as full refund. Tried to communicate with emt team many time. But it's totally waste of time, i need my money back asap. Booking id: emt72841763 Pnr : px5eqt Mobile: [protected] Was this information helpful? No (0) Yes (0)
Dec 21, 2020 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jun 09, 2020 EaseMyTrip.com Customer Care's response Dear Ma'am/Sir, Kindly provide us any written confirmation from airline side stating full refund on your booking our team will cross check the same and do the needful to you Jun 09, 2020 Updated by Surajit Das786 I've shared so many times the confirmation mail in format with your team, The airline team also has wrote a mail to your team for the same, Now today your team is saying that I've to cancel the ticket, Why should I cancel it, I was ready to travel on that date. I won't cancel anything manage it at your end. I've attached the a copy of that confirmation in image format. Please refer that. Jun 13, 2020 Updated by Surajit Das786 Not resolved yet. Kindly let me know a date, When I can expect money back. Verified Support Jun 15, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com Thank you for writing your query to us. We would like to inform you that your cancellation request is under process and status of refund will update shortly on your email id. Your patience will be highly appreciated in this interim. We would be glad to help you. Please feel free to contact us in case of any other assistance. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) Jun 29, 2020 Updated by Surajit Das786 It's really ridiculous, You guys not able to solve simple refund case in a entire month, Please don't repeat the copy paste reply job. I'm in condition to do co-operate any-more. Please resolve it as soon as possible. Verified Support Jul 02, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com Thank you for writing your query to us. We would like to inform you that your cancellation request is under process and status of refund will update shortly on your email id. Your patience will be highly appreciated in this interim. We would be glad to help you. Please feel free to contact us in case of any other assistance. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) Verified Support Jul 27, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com We have processed full refund of your booking on 15th July. Bank ARN number is-74332740198019711676871 In case of anyfurther assistance, please write us on [protected]@easemytrip.com Regards, EaseMyTrip Team [protected]/[protected]Available 24X7)
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