EaseMyTrip.com — Refund of flight fare

Address:

Faridabad

I submitted a complaint on 5th March regarding refund or rebooking of Paris to New Delhi Air India flight. The reply I got from Easemytrip is that I have to pay a reissue charge of more than Rs 4000/-. This is ridiculous as the flight was cancelled by airlines and therefore the airlines and the travel agent are supposed to refund the whole amount or arrange for rebooking without any additional cost. I am ready for both. But not ready for paying any additional amount as it is not my fault to cancel the ticket.

S. Sengupta
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