EaseMyTrip.com — Refund of money

We have booked a ticket of 3person from air india 415 with pnr number z68yk delhi - patna flight for 19 march 2020. Ticket number of all person is as follows[protected]/1/[protected]/2/[protected]/3/3. From your site with booking id emt81486291. We did web checkin and get in line for submission of luaggage at 3:30pm. Due to some technical issues of air india tehy took half an hour for the luggage and when my turnn comes it was 4:10pm then executive told that our flight is closed and cant submit teh luggage but somehow we managed to luggage submission and get the tag on luggage and after that we went for security check and in boarding pass it was written that flight will take off from gate number 31a but later they changed it to 28. When we reached gate number 28 we were not allowed to travel and it was 4:45 that time and air india executive told you cant go from this flight and told to sit we will let you fly by other flight but when at 5pm flight has taken off then they said you cant fly and cancelled our tickets. And we were asked to take another ticket of another flight and continue the journey. I impore you to please look into the matter and direct airlines to refund my whole booking amount.