EaseMyTrip.com — Refund of my Trip

I had called you customer care Number [protected]. Your executive asked me to down load an app and give consent for access to my mobile. I refused, he started abusing me saying i don't trust him etc .
he also used gaali to shout at me.

Hopeless Customer care .

My Refund details are : Booking EMT Ref No. 79595447
PNR No. ABUWEK
Flight from Mumbai to Chennai on 08th Feb 2021. Flight cancelled by Go Air .

Pl arrange refund of my amount