EaseMyTrip.com — Refund Still not Processes from Airline

Address:

Gurgaon

My flight with Qatar Airways for flight date 31 Jan 2021 from Pune-Del-Doha-Montreal was cancelled by airline on 29 Jan 2021 (booked on 5 Jan 2021). I applied for refund on EaseMYtrip Portal on 2 Feb 2021. I was told the standard process takes 28 days. I waited untill 3 March 2021 when Mr. Sunil Verma committed 20-25 days to resolve the issue. Today it is 4 April and I still havent received the refund.

The Agent claims that airline has not refunded, The airline says that agent has not applied for a refund, how can we process the refund.

I want a refund for full amount (full accepted by Airline) of Rs. 45500/-.

EMT78341408

NEVER BOOK WITH EASEMYTRIP.