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Qatar Airways Complaints & Reviews

www.qatarairways.com

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Last updated May 22, 2024

Complaints 194

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Qatar Airways reviews & complaints(194)

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I have booked a flight from MAA to ATL Via Doha on 12 Mar 2024 with booking id: EMT[protected] from Ease My Trip with PNR: 5XX98T. On 14 Mar 2024, I have got 2 emails with first one mentioned as one of the sector DOH-ATL was cancelled by the Qatar Airlines and the next email was another flight been automatically rescheduled for the next day by the Qatar Airlines itself. I have called the customer care regarding the same. They confirmed that...

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I have travelled from Toronto, Canada to Tehran, Iran. It was a 2-stop flight. When starting the flight from Toronto to London, it had more than 1 hour delay. For the second flight from London, UK to Duha, Qatar it had more than 2 hours delay. Because of these delays, I lost my last flight from Duha to Tehran, and I had to stay at Duha airport over the night. In this case, my 19 hours flight changed to more than 25 hours. This is disaster...

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We checked in our stroller when we traveled as part of Qatar airways . They lost the key part of the stroller which is the part where the baby is placed.

The same new stroller costs 300$, but these guys are paying me only 223$. To top it all, they are claiming depreciation cost for an item which they lost

Totally frustrated with the constant followup with these guys and looking for a resolution...

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Flight Details: QR017
PNR number: OPI3EK
Seat No: 27K

I was travelling with Qatar Airways on 8th Oct 2023 with my wife from Nagpur to Dublin. I am a Vegetarian person which mean I do not eat any kind of meat. Due to which I pre-ordered my meal for the flight which was "Asian Vegetarian Meal". During the flight from Doha to Dublin, crew member served me the snack(Chicken wrap) without even checking with me or official...

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Address: Quatar air port in Doha

I am writing to let you know I left a small bag on a red seating area in the Doha airport on level 2 near gate 3 C The bag was a black pocket bag containing an Australian Licence and a yellow vacination card also a phone plug and charger along with a red folder from flight centre which contains personal information in this. also some other photos and papers and lozenges.
I am desperate to get my property back .
I was on flight...

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Address: Shailaja Prasad, 252 Ramnagar, Nagpur

Dear Madam/ Sir
We just had a wonderful family vacation to Switzerland, thanks to Qatar Airways flying from Nagpur. We wanted to take our three year old grandson, our son, daughter in law & her mother for a trip which was possible because of your airlines.
Me & my husband, who reside at Nagpur have always been travelling Qatar from the time it has started operations from the city.
I am a fashion designer & own a boutique...

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I have made multiple attempts seeking assistance on below issue but no response from Qatar Airways please assist
Good day,

This is to bring to your notice that I had made Qatar airways ticket transaction of Rs.79168 through UPI, on April 6 2023 for the below two passengers but unfortunately the amount transaction was successful from bank end but Qatar airways payment page didn't respond so the ticket booking couldn't...

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I am writing to lodge a formal complaint regarding the delayed delivery of my checked baggage on flight QR528 from Doha to Chennai on February 23rd, 2023. Despite dropping off my baggage early at the counter in Doha, I did not receive any updates on the status of my baggage until the following day, which caused me significant inconvenience and distress.

The delay in delivering my baggage resulted in additional expenses as I...

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Extremely bad experience at Nagpur Airport by Qatar airline staff. They were uncooperative, rude and humiliating. It was about carry-on baggage. They gave no options, refused to give business class upgrade for laptop bag. This was on an international flight...

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Address: VISAKHAPATNAM, ANDHRA PRADESH

With reference to the above mentioned subject I would like to bring to your kind notice and needful action against the said employee who has been working in an international airport which has secured better place in across the world.
The employee has been working in the baggage section in the above mentioned cadre. It is absolutely necessary to inform you that the said persons obtained the said job by producing his study certificates...

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UNSAFE COVID TRAVEL & POOR/ILLOGICAL CUSTOMER SERVICE
 I am very disappointed that Qatar offers no solutions for transit passengers on limited availbility long haul flights during the World cup.
We have gone to great expense to buy two return flights and specifically chose Qatar Airways as an award winning specifically covid safe flight who (supposedly) puts customer health needs first.
There are NO options to leave...

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Hi this complain is against an employee who was on duty at Delhi international Airport on 18th sept 2022 at 11.30 pm for check in to delhi doha and doha miami flight. A guy who looked like a trainee, in turban( sardar in hindi) not sure of his name but I guess his name was jagjeet. He was very rude and didn't reply to any of our questions. The cabin luggage which I carried to 10 countries, according to him was bigger than cabin size...

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My route to reach Baku was lhr to Doha turn Doha to Baku but my return flight was from emirates Baku to Doha then Doha to lhr. Kindly guide me through a written policy why I have been not allowed to board flight by your representative. I had an appointment for my visa at Lithuania embassy at Baku.After waiting for 6 months got this appointment but due to your inconvenience the appointment as been cancelled and I have to wait for my next appointment…...

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Hi

I traveled from benguluru to San Francisco via Doha on Sep 5th.My baggage has not arrived at SanFrancisco airport.Filed a report at the airport immediately on the same day .so far no update .it’s been two weeks.WhatsApp number given to talk to agent doesn’t work at all.I have some medicine and valuables that I need . Appreciate if this can be investigated.If we don’t hear in another week, we are going to take serious...

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Address: Qatar

[protected] CCU to San Diego (Via San Francisco)

Qatar claims in Website that *Excess baggage allowance is applicable only on flights marketed and operated by Qatar Airways.

I believe Qatar has a Code-Share with Alaska & they are marketing Alaska Seats .

Then why my 19yr Old Son, an aspiring Undrad Student was denied this priviledge at Kolkata Airport & asked to pay INR 19000/- . He suffered...

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I have been waiting 10 months for this payment i was delayed going to bangkok from london in november 2021 i was stuck in doha for 24 hours qatar made a offer for this which i excepted but still nothing after 10 months why are qatar so bad with customer service...

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Address: OR Tambo

Good day

I would like to complain about the service we received on the 28th of August 2022, from the ground staff at OR Tambo airport that resulted in us missing our flight.

We where informed that the flight was closed, when we entered our flight was still open and there was no last call to close the flight however the family in front o[censored]s was let through. The lady then sent us to the end of the check in station...

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Dear Concerned Authority,

I booked a return ticket with Reference Number JW9GTZ on 14th December 2021 for travel from Newyork to Doha.
The tickets were booked from my Privilege Member account for my wife and my son

My wife and son travelled from Newyork to Doha on 18Th Dec 2021.The return travel was booked for Nov 3 2022.

On 19th May 2022, I received email from Qatar Airways that the flight...

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I flew from Dallas(USA) to Ahmadabad (india) on 8th August last Monday and today is 15th August and I still did not receive my baggage. And no one is even helping with that.
Booking #NYVWWD...

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I flew from Dallas(USA) to Ahmadabad (India) on 8th August last Monday and it's 15th August today ane I still did not receive my baggage ane no one even help me for that....

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