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Qatar Airways Complaints & Reviews

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Updated: Mar 29, 2026
Complaints 198
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84
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Qatar Airways reviews & complaints(198)

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6
639
from Vijayawada, Andhra Pradesh
Mar 29, 2026
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Complaint regarding the cancellation and refund of my flight ticket

Address: KBC Heights one. flat no 304, 3rd floor Poranki Nidamanuru Road Near Z.P.High School Penamalur

Dear Qatar airways Team,

I would like to inform you that my flight from Cairo to Doha (QR1304)
has been cancelled by your side. Due to this cancellation, I am unable
to continue my journey to Hyderabad, as my connecting flight (QR500)
depends on this sector.

Since the cancellation was not initiated by me, I kindly request you
to process a full refund of the ticket amount at the earliest.br...
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durairaj_c
from Thiruvarur, Tamil Nadu
Aug 14, 2025
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Reimbursement of tickets purchased due to flight diversion

Address: 407 Chariot apartment, Tiruvarur-610001

On 6 May 2025, my wife and I were booked to travel on Qatar Airways flight QR 731 from Qatar to Dallas. The flight was diverted to Houston, and no alternate connecting arrangement was provided by Qatar Airways to our final destination, Pittsburgh. As a result, we were compelled to purchase new tickets to Pittsburgh at our own expense, in addition to incurring conveyance charges. A claim for reimbursement of these expenses, including the ticket...
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dipayan1976
from Mumbai, Maharashtra
Jul 10, 2022
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Rude behaviour of ground staff

Address: mumbai

Dear Qatar Airways,

I would like to raise a formal complaint against your ground staff.They heckled me and my wife and threaten me at Mumbai airport. Employee name Rashid Khan ground staff Mumbai. Linkedin ID https://www.linkedin.com/in/mohd-rashid-khan-366b5a10b/.He threatened, heckled, and misbehaved with me and my wife for over baggage which we were ready to pay for. I have all detail of the conversations we had. Please...
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Parthaganrai
Jul 8, 2022
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Delayed / Missing baggage

I traveled from Chicago to Kolkatta via Doha on July 2nd. However my checking baggage didnot arrive when I reached Kolkatta. The staff at the airport filed a PIR and mentioned they would deliver the baggage within 24-48 hour. It has been more than 5 days and no update yet.

The lady provided a contact number[protected] and email to check the status in case I dont hear back.
Have tried reaching them but no response.br...
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nikhilsivap
from Chennai, Tamil Nadu
May 10, 2022
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Missing baggage

Address: Nellore Andhra Pradesh

I have travelled from Dallas (QR730)- Doha (QR528)- Chennai, started on 08th May'22 and reached Chennai on 10th May'22. Our flight landed ~2:10AM and I waited at baggage counter No 3 for 70 minutes and one of the Qatar guy came and told me that my baggage is missing, after the last bag came through. It seems they missed 22 bags the previous day. They are not sure of where the baggage is meaning whether it is missing in Dallas or...
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Abdularahim
Feb 21, 2022
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cheating software company

Alfanet Solution is a Tally Master partner in Qatar, They cheat all customers by selling same license to many customers, No support while calling, Manager Salih and MD Sameer not answering any call once you pay the money, Worst customer support ever had, when we called the people who working there they are telling their sad story like not getting salary on time, treating employees as a slave and worst-case companies facing labor complaints...
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Abd7558
Jul 1, 2021
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Regarding offer letter

I have recieved a offer letter mail regarding the position of air ticket officer in calicut. They asked me to submit my PAN, AADHAR AND EDUCATIONAL CERTIFICATE, don't know if they are legible or not can you help me with this.if it is a real opportunity it would be great for me...
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Vishnu Vijayan P
from Edakkulam, Kerala
Apr 14, 2018
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lost/theft of items from checked in bag

Address: Thiruvananthapuram, Kerala, 689614

This comment is to notify about a pilferage that happened whilst flying from usa to india on march 3rd. My name is vishnu vijayan padinjattedathu a noble nri working in the united states for the past 2 years. This vacation from march 1st i decided to take qatar airways from orlando international airport (Mco) to thiruvanathapuram international airport (Trv) with layovers in newyork (Jfk) and in doha (Doh).

It was really shocking...
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Alfanet Solutions
from Tindivanam, Tamil Nadu
Aug 19, 2015
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Accounting Software

Financial Accounting Solutions from Alfanet Solutions Tally/Peachtree/ Sage 50/QuickBooks Alfanet Solutions WLL as an authorized partner Provides the Sales, Implementation, and Support for the following Software’s. Tally Accounting & Inventory Software (All the versions), Peachtree/ Sage 50 Accounting (All the versions), QuickBooks Accounting (All Versions), Simply Accounting, Sage Act, Sage UBS, Dac Easy Accounting Software, POS...
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dr.sanjoy biswas
from Kolkata, West Bengal
Jul 13, 2014
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Lost my baggage

Address: Kolkata, West Bengal

To the ceo
Date 13 th july, 2014 12.05 pm

Qater airways

This is dr.Sanjoy biswas from india, kolkata with airline
Reservation code 6p4qta, e ticket number[protected] due to delay o[censored]r qr
0060 flight for 1 hr on 12 th july to doha from munich [it reached doha at 7
Pm]i missed my connecting flight qr 0546 to ccu .

So i faced problem in doha at front office .Ur ground...
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Lucy Misra
from kolkata, West Bengal
Jul 11, 2014
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Damaged bag

Dear Sir, On 31st June I had taken a flight from West Bengal Kolkata to Italy. On arrival when I collect my luggage then I find that my luggage is damaged by airlines people.The next day I had sent a mail to Qatar airways stating them that my luggage was damaged by them. They asked me for photo of the damaged areas, boarding pass and ticket. Then they informed me to talk to G Services in Austria for the repairing the same. G.Services...
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Revenge2013
from Jamshedpur, Jharkhand
Feb 11, 2013
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Alfanet Solutions is Fraud Company

ALFANET SOLUTIONS W.L.L. DOHA QATAR IS A FROUD COMPANY
Dear All Accounts Department of Qatar Companies and Job Seeker Please beware of this Company Alfanet Solutions W.L.L. Doha, Qatar and their basted owner Sameer Kunnel Mohammed Koya. In the Name of Company he is having Four Person only and he is cheating the companies around the Qatar in the Name of Accounting Software Sales & Support. He (Sameer Kunnel Mohammed Koya) is the...
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pooja_a
from Mumbai, Maharashtra
Oct 1, 2010
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FAKE JOB OFFER

Address: Thane, Maharashtra

I recieved this job appointment letter in my mail. I came to know that it was all fraud as I did not even attend any interview only submitted my resume. I hope Qatar Airways do something about it & help innocent people from being cheated....
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Anamika
from Kolkata, West Bengal
Aug 8, 2009
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FAKE JOB APPOINTMENT LETTER

FAKE JOB APPOINTMENT LETTER:-


Confidential!
Dear Job Applicant,
JOB REF: Q.A-UK-09/014
VACANCIES: UNLIMITED FOR THOSE IN THE (AVIATION INDUSTRY, IT,
PROJECT MGT. ADMINISTRATION, HOSPITALITY, MANAGERIAL OPENINGS)
1. 1: Aero Engine Jobs
2. 2: Aerodynamics/Fluids Jobs
3. 3: Air Traffic Control Jobs
4. 4: Aircraft Interiors Jobs
5. 5: Airline/Office Jobsbr...
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abhiahuja
from Delhi, Delhi
Apr 24, 2025
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I am writing to formally raise a concern regarding my recent flight with your airline:
- Flight Number: QR 921, QR 570
- Date of Travel: 05/01/20225
- Departure and Destination: Auckland to New Delhi
- Booking Reference: KIYA8P

During my flight from Doha to delhi, I was assigned a seat that was clearly faulty and posed a serious risk to my personal safety. Specifically, the seat had the following issues:

During takeoff, the seat in which I was seated reclined and could not be secured in the upright position, which is a clear violation of standard aviation safety protocols. This situation not only compromised my comfort but also posed a significant safety risk in a critical phase of flight. Despite bringing this to the attention of the cabin crew, the issue was ignored and no corrective action was taken.

As per international aviation safety regulations and ICAO standards, all seats must be in the upright and locked position during takeoff and landing. The inaction of the crew in this instance is concerning and does not align with Qatar Airways’ commitment to safety and customer care.

I request a formal investigation into this incident and appropriate action to ensure such oversights are not repeated. I would also appreciate an update on the steps taken to address this issue and any compensation or acknowledgment for the discomfort and risk I endured.

A formal complaint/feedback was filed and clarification was demanded at 07/01/2025 with case reference CAS[protected]W6W6F5 but no clarification till now by the airlines .
Thank you for your attention to this matter.
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    harpreetk0414
    Aug 21, 2024
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    Hi, I booked the flight from Washington to Mumbai on Qatar Airways 3rd August 2024. returning back to Washington from Mumbai 5th September.
    My experience with Qatar operations was horrible.
    There were no communications of delays just kept on waiting at the airport. Boarding was expected to begin 8pm and there were no announcements of delays, All food restaurants at the airport began to close by 9pm. I was starving but did not go out as thought the flight was about to leave.When asked the Airport Desk Reps it was communicated 1 delay, it changed very hour, from 9 to 10, from 10pm to 11pm . 11:30 gate change and finally it was informed mignight that they will start boarding at 1:45am. I was going to miss my connection from DOHA TO MUMBAI. I was travelling to Mumbai to attend pray service for my brother who passed away at the age of 46yrs.
    My back was in pain sitting at aimlessly no new, Flight was delayed more than 6hrs . It departed from IAD 3am. I had reached Airport 5:30pm. Just imagine time spent at the airport.
    Then it was horrible at DOHA. The connection from DOHA to Mumbai was missed. Reached DOHA local time 10pm, was informed my Airport Qatar Reps that they will inform us about missed connection flights . My boarding pass and passport was taken and I was scared of loosing it. At first I was told there is 2am Indigo flight to Mumbai from Doha but it was all a mess at the airport. we were all passengers who missed connections were sitting at the transfer desks without our passports and clueless of next steps. My back was hurting bad and cell died due to low battery and i did not have universal connectors to charge to inform my family who was waiting at the airport to pick me . It took another 6 hrs at Doha Transfer desk to find solution and it was to fly out of DOHA the next business day. I got some hotel at 5am . I am very disappointed and do not want to fly my return journey on this ticket. But because one portion of this ticket is used I am not getting any support or further assistance. My family was worried for me as i had no communications to tell them where i was. I am suffering from low back pain injury, sat at DOHA transfer desk for more than 8 hrs to go to hotel and them fly from DOHA to Mumbai..This journey took 48hrs of travel time ..I missed the prayer service which was the main purpose too. My name is HarpreetGill
    Please assist with compensation for this ticket. Paid 1249 for this fare.
    My email [protected]@hotmail.com
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      Naga Bharat
      from Bengaluru, Karnataka
      May 22, 2024
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      I have booked a flight from MAA to ATL Via Doha on 12 Mar 2024 with booking id: EMT[protected] from Ease My Trip with PNR: 5XX98T. On 14 Mar 2024, I have got 2 emails with first one mentioned as one of the sector DOH-ATL was cancelled by the Qatar Airlines and the next email was another flight been automatically rescheduled for the next day by the Qatar Airlines itself. I have called the customer care regarding the same. They confirmed that as there is no other alternate flight on the same day of departure, I am eligible for full refund. Based on their response, I have raised cancellation request from the easemytrip app 15 Mar 2024. The request has been submitted succesfully and later after 15 days, that is, on 01 Apr 2024; I have got an email revert from EaseMyTrip stating that the airlines had denied for the full refund. After seeing that email, I was literally shocked and called to EaseMyTrip customer care immediately.

      I explained the entire situation to the executive and he advised me again to raise the cancellation request and this time I would get the full refund within a maximum time frame of 72 hours. To my surprise, the issue was still in pending and refund is not issued from the EaseMyTrip. I really don't know who is playing with me whether the qatar airlines OR EaseMyTrip. As per the rules, if there is no alternate flight for the same day infact to say more than 6 hours; I am eligible for full refund. It's been a month already and yet I am totally vexed with EaseMyTrip support team. Hence I am approaching consumer forum so that I will get a resolution along with full refund in quick time.
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        BehzadBen
        May 18, 2024
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        I have travelled from Toronto, Canada to Tehran, Iran. It was a 2-stop flight. When starting the flight from Toronto to London, it had more than 1 hour delay. For the second flight from London, UK to Duha, Qatar it had more than 2 hours delay. Because of these delays, I lost my last flight from Duha to Tehran, and I had to stay at Duha airport over the night. In this case, my 19 hours flight changed to more than 25 hours. This is disaster and I am not flying by Qatar Airways anymore. THIS AIRLINE IS NOT RECOMMENDED BECAUSE IT IS WASTING TIME, ENERGY, AND MONEY.
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          AdithyaKumar
          Feb 26, 2024
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          We checked in our stroller when we traveled as part of Qatar airways . They lost the key part of the stroller which is the part where the baby is placed.

          The same new stroller costs 300$, but these guys are paying me only 223$. To top it all, they are claiming depreciation cost for an item which they lost

          Totally frustrated with the constant followup with these guys and looking for a resolution
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            suraj12345
            from Mumbai, Maharashtra
            Oct 13, 2023
            Dec 2, 2023
            This thread was updated on Dec 2, 2023
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            Flight Details: QR017
            PNR number: OPI3EK
            Seat No: 27K

            I was travelling with Qatar Airways on 8th Oct 2023 with my wife from Nagpur to Dublin. I am a Vegetarian person which mean I do not eat any kind of meat. Due to which I pre-ordered my meal for the flight which was "Asian Vegetarian Meal". During the flight from Doha to Dublin, crew member served me the snack(Chicken wrap) without even checking with me or official list of meal distribution. I ate 2 bites of it and then found that it was Chicken and not the meal which I pre-booked. I started feeling uneasy which was seen by there crew member and I asked for water and went to washroom. I have never ate meat in my life and I got really traumatized as in my religion we don't eat meat. I could be allergic to meat which I am not aware of as I never had meat in my life which could have put my life in danger. This was negligence from airline which could be very serious if that took my life.
            Oct 22, 2023
            Updated by suraj12345
            Qatar airways not working on this and just emailing me about apologies. Let have a thought what if Qatar airways CEO served with pork and how it will hurt his dietary needs and religious beliefs. Really pathetic service and no negotiation on there mistake.
            Still no reply or update by Qatar airways on this to me. Worst airline
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