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Qatar Airways Complaints & Reviews

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Last updated Aug 15, 2022
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Qatar Airways reviews & complaints(176)

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I flew from Dallas(USA) to Ahmadabad (india) on 8th August last Monday and today is 15th August and I still did not receive my baggage. And no one is even helping with that.
Booking #NYVWWD
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    I flew from Dallas(USA) to Ahmadabad (India) on 8th August last Monday and it's 15th August today ane I still did not receive my baggage ane no one even help me for that.
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      The Montreal Convention was triggered in the case of PNR SIXLRC as the baggage
      1) did not arrive with my flight on 04.07.2022
      2) wrongly delivered on 09.07.2022 to an address which was clearly indicated as not my current address beyond 06.07.2022, without calling in beforehand and verifying even after repeatedly informing Nagpur staff and reminding them of my PNR (where onward flights and start and end destination were clearly...
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      Tuesday, 4 July 2022:
      • Flight QR1364 - Qatar Airways
      • Ticket Number:[protected]
      • Upgraded to Business to experience the Q-Suite. A few days before departure, we received an email that the aircraft had changed. Our travel agent called Qatar and Qatar confirmed that Q-Suite will be onboard the new aircraft (the travel agent has voice recordings of this as well). When boarding the flight, there was no Q-Suite...
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      I landed in Chennai on August 6 2022 early morning 2.30 am. I found out that both my luggages didn't arrive do I filed a missing bag report for the bags as soon as I found out that my luggages were missing. The agent said I could call their Chennai baggage claim office if my luggages didn't arrive within 12 pm the next day. On 7th August, one baggage was delivered at 3 pm, and the agent said that the other bag is on the flight from Doha to Chennai and should arrive on 8th August (today). When I called again to enquire this morning, they're saying that they do not know where my baggage is and that they've not received it at Chennai. This is ridiculous. I've been sitting here without clothes to change just waiting for my bag to arrive. I have valuable materials in my bag so I need my bag, otherwise I'm going to take some serious actions. So far, no updates please look into this
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        I landed in Chennai on August 6 2022 early morning 2.30 am. I found out that both my luggages didn't arrive do I filed a missing bag report for the bags as soon as I found out that my luggages were missing. The agent said I could call their Chennai baggage claim office if my luggages didn't arrive within 12 pm the next day. On 7th August, one baggage was delivered at 3 pm, and the agent said that the other bag is on the flight from Doha to Chennai and should arrive on 8th August (today). When I called again to enquire this morning, they're saying that they do not know where my baggage is and that they've not received it at Chennai. This is ridiculous. I've been sitting here without clothes to change just waiting for my bag to arrive. I have valuable materials in my bag so I need my bag, otherwise I'm going to take some serious actions. So far, no updates please look into this
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          We pre-paid seats for 4 people on the Qatar Airways web site for a flight from Johannesburg to Paris only to find out that the seats we booked differ from the actual seats on the aircraft.

          We booked our seats so that we would sit next to each other but ended up sitting next to strangers.

          When we complained to the air hostesses they told us that the aircraft configuration must have changed from that what we saw on the web site and that we should complain to Qatar and ask for a refund.

          This is totally unacceptable and we request a refund for the money we had to pay for the seat bookings.

          We had to pay R4104 on the 19th April for the seat allocations.

          Flight details:
          QR1364 19 July 2022
          QR041 20 July 2022
          QR038 27 July 2022
          Qr1377 28 July 2022

          Passengers:
          AJH Muller
          K Muller
          F Van Tonder
          FMJ Van Tonder
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            Dear Qatar Airways,

            I'd like to file a complaint since I had bought the flight ticket but I was being denied boarding. It was said that my ticket was invalid.

            I bought the ticket in advance on April 18, 2022 - a return ticket Stockholm - Jakarta, Jakarta - Stockholm. I got an email confirmation along with the e-ticket. It was written that the booking status was confirmed.

            My flight to Jakarta...
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            Sir
            I am Jafsheerkhan KS, tried to travel in Qatar Airways flight QR 2, from London Heathrow To Calicut on 25 june 2022, its Connection through Doha, but during the time of Departure I cancelled my travel for some health issue, but I lost my two check in Luggages No. O[protected] and O[protected] . it include my valuable Certificates and other important documents. I already registered complaints in heathrow Airport, still I didnt recieved my Luggages yet, I request you to take an immediate action and please inform me on urgent basis

            Yours faithfuly

            Jafsheerkhan KS
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              I had cancelled the ticket Booking reference No. (PNR):J4O4PT from Riyadh to Bangalore and Back on[protected]. The refund amount is SAR 3821.00. The payment for the ticket was made through my Bank Debit Card. The refund amount has not been credited to my bank account so far. Kindly expedite the issue and confirm....
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              I left from Brazil to Bangkok June 9th, arrived in Bangkok June 11th, my luggage wasn’t there, there was a delay. At the airport they gave me a form to fill and said that I should receive my luggage between 24-48 hours, I received it almost 4 days later, on june 14th (on my file was saying that my luggage was lost since 10th, even before I arrive on my final destination). They said I would have my expenses paid as I didn’t have things...
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              Dear Qatar Airways,

              I would like to raise a formal complaint against your ground staff.They heckled me and my wife and threaten me at Mumbai airport. Employee name Rashid Khan ground staff Mumbai. Linkedin ID https://www.linkedin.com/in/mohd-rashid-khan-366b5a10b/.He threatened, heckled, and misbehaved with me and my wife for over baggage which we were ready to pay for. I have all detail of the conversations we had. Please...
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              I traveled from Chicago to Kolkatta via Doha on July 2nd. However my checking baggage didnot arrive when I reached Kolkatta. The staff at the airport filed a PIR and mentioned they would deliver the baggage within 24-48 hour. It has been more than 5 days and no update yet.

              The lady provided a contact number[protected] and email to check the status in case I dont hear back.
              Have tried reaching them but no response.br...
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              I travelled from Seattle USA to Bangalore via Qatar Airways QR 720 from Seattle to Doha and then QR 572 from Doha to Bangalore on 3rd Jul. However the flight from Seattle to Doha was delayed and I missed the connecting Flight to Bangalore. So Qatar airways arranged my trip via Bombay through QR 556 and then Vistara airways from Bombay to Bangalore. However, I did not get my 1 Baggage at Bombay airport. I checked with Qatar airways and they...
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              Dear Sir/Madam,

              I travelled with my family from Manchester (UK) to Trivandrum via Doha on Sunday 3rd July, landed in Trivandrum the next day, 4th July. We had checked in 4 bags, but on arrival received only 2 bags. I had filled in the complaint form for the missing two bags at the airport before going to my destination. Now its been more than 48hrs since we landed and no news of the bags. I called baggage service at Trivandrum...
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              Terrible experience with Qatar Airways. PNR - PW9IVB.

              Paid Rs. 1, 05, 711 for an upgrade to business class from BLR to IAD on Feb 19th, 2022 - amount got debited from account, but upgrade was not successful. Then the second time, used Credit Card to purchase the upgrade which was successful. The

              State Bank of India says the online banking transaction is settled with the merchant. Almost 4 months now, and I...
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              This is regarding our International flight from SFO to AMD (which was supposed to be Mumbai):
              Journey start date: June 16, 2022
              Booking reference# 27SW9U with Qatar
              All 4 passengers' last name is the same.

              To say this was one of the most chaotic and stressful international flights will be an understatement. It was supposed to be fun & memorable for our family.

              2 key issues:
              1. No...
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              Hi there,

              I would like to lodge a complaint about the unacceptable experience I had with the call centre recently.

              On May 21st, I had to amend my departure date, so I have unknowingly requested a refund for booking reference WUE5YD

              On May 22nd, I contacted the call centre asking to reverse the refund request, the operator explained that when the request for a refund is actioned it is unreversible...
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              I booked an air ticket with Qatar airways on 23rd May. The first transaction failed but the amount has been debited from the account. But I didn’t get any mail or messages for the failed transaction. The second transaction was successful and got the ticket. When I contacted the Qatar airways customer care they said they have only received one payment (ie second) and told me to contact the bank. When I contacted the bank they asking for...
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              I have travelled from Dallas (QR730)- Doha (QR528)- Chennai, started on 08th May'22 and reached Chennai on 10th May'22. Our flight landed ~2:10AM and I waited at baggage counter No 3 for 70 minutes and one of the Qatar guy came and told me that my baggage is missing, after the last bag came through. It seems they missed 22 bags the previous day. They are not sure of where the baggage is meaning whether it is missing in Dallas or...
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