[Resolved] EaseMyTrip.com — regarding refund amount against flight tickets cancellation | |||
I have booked flight tickets from easemytrip with booking id emt64705589 on 15 oct for guwati to kolkata departure on 18 oct. I requested for cancellations of tickets in no-show mood also talked with airlines i. E goair. Airlines provided refund of amount 1678 rupees to easemytrip on 23th oct and also send me the details of that in my mail. But instead of 1678 rupeess company provide me only 91 rupees. I have mailed [protected]@easemytrip regarding this by attaching the mail provided by goair containing refund details. But till now i am not getting my actual refund amount. So i request you to kindly look into this matter and provide my refund as soon as possible. Was this information helpful? | |||
Dec 6, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Nov 02, 2019 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com We regret the inconvenience caused to you. We have forwarded your query to our concern authorities, so that we could check and take action accordingly. Kindly co-operate with us till that time.Your patience is highly appreciated. Regards, EaseMyTrip Team Verified Support Nov 05, 2019 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com We would like to inform you that your refund has been processed from our end. Please find below refund details: Booking ID : EMT64705589 Refund Amount - 1587.00 Refund Date[protected] Transaction reference ID[protected] Note : Refund may reflect in 5-7 working days to the original mode of payment. We would be glad to help you. Please feel free to contact us in case of any other assistance. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) | |||
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I was booked my flight ticket on December 3rd..now because of my personal availability..I want to change it on December 7th..plz Already mailed it 5 times..no response from their..now I can't cancel my flight ticket also..kindly do the needful
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