[Resolved]  EaseMyTrip.com — ticket not issued

I had booked 2 tickets on 13th december from raipur to mumbai of 17th january 2020. Paymemt was successfully debited from my credit card but tickets are not booked or issued by easemytrip.
I tried calling several times but on their customer care but they failed to connect my call to their respective executives. Even i have mailed with this issue but there is no response from their side.

Rs 6668 spent on your canara card * * * at payu payments pvt lt on[protected] at 19:08:41 hrs.
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Feb 12, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
EaseMyTrip.com Customer Care's response
Dear Sir,

Kindly share your Register Email Id and Contact Number so that we can check and assist you in best possible way.

Regards;
EaseMyTrip Team
Dec 15, 2019
Updated by YASH BALSARA
[protected]@gmail.com
[protected]
Verified Support
Dec 15, 2019
EaseMyTrip.com Customer Care's response
Dear Sir, We are unable to see your email id and contact number. We request you to please share your contact details with us on our what's app escalation number [protected] with reference code SM-CCI-YB-1412.
Verified Support
Dec 17, 2019
EaseMyTrip.com Customer Care's response
Dear Sir, We are waiting for your reply kindly provide us your details so that we can check and assist you on priority.
Dec 20, 2019
Updated by YASH BALSARA
Dear sir/madam
I am sending message on whatsapp its not going.please contact me [protected]
Dec 22, 2019
Updated by YASH BALSARA
Dear sir/madam,
Waiting for your reply

Verified Support
Dec 23, 2019
EaseMyTrip.com Customer Care's response
Dear Sir, please provide us your details so that we can contact you.

Kindly share your Register Email Id and Contact Number so that we can check and assist you in best possible way.

We request you to please share your contact details with us on our what's app escalation number [protected] with reference code SM-CCI-YB-1412.

Regards;
EaseMyTrip Team
Dec 23, 2019
Updated by YASH BALSARA
I have told before message is not going on your whatsapp number please give any alternative number
Dec 24, 2019
Updated by YASH BALSARA
WAITING FOR YOUR REPLY
Dec 25, 2019
Updated by YASH BALSARA
Waiting for your response
Verified Support
Jan 09, 2020
EaseMyTrip.com Customer Care's response
Dear Sir, We are unable to check any details We request you to please share your contact details with us on our what's app escalation number [protected] with reference code SM-CCI-YB-1412 or else you can mail us at [protected]@easemytrip.com with the same reference code.
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[protected]@gmail.com
[protected]

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