[Resolved]  Easemytrip — Conveyance fees not refunded for cancelled flight

Dear EaseMyTrip Team, let me share my bad experience with your booking site.

On 13th September we made family booking for 23 passengers on GoAir flight G8 501 traveling from Hyderabad to Cochin on12th Nov 22.

On 27th Sep, by sighting technical reason airlines has cancelled the flight 45 days before the actual journey without any alternate arrangements being made.

Though the airlines has completely refunded the bases fare, taxes & fees, but EaseMyTrip has deducted the conveyance charges of ₹300 per passenger which is about ₹6, 900/-

Even after multiple follow ups with the EasyMyTrip call center team couldn't resolve the issue and we have been given different reasons.

Now we all feel that we have been betrayed and cheated by EaseMyTrip booking site and has entirely spoiled our travel plans. It’s our big mistake for keeping trust and choosing EaseMyTrip. So be careful with EaseMyTrip site.

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