[Resolved]  EaseMyTrip.com — Seat booked. Amount paid. Not reflecting Seat number on E-Ticket

EMT[protected]
Booking Date : Jan 16, 2024

I have already paid for Seat number 2D Aisle. But today when I downloaded the E- Ticket it shows seat number -

Why does the seat number not reflect on my ticket? Kindly advise urgently. Flying on 15th Feb by Indigo airlines.

I checked on the Indigo website. It shows seat number 2D Aisle
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Mar 15, 2024
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2024
EaseMyTrip.com Customer Care's response
Hi, Dilragh!

We regret the inconvenience caused to you. Further, as checked, seat number 2D and wheelchair assistance have already been added to your IndiGo flight ticket. Moreover, for the SpiceJet flight, we have added seat number 5D. However, we are working on your query and cross-checking with the airline regarding the 2D seat and will notify you with an update at the earliest. Plus, we will connect with you during working hours to resolve the case.

Thanks!
Verified Support
Feb 12, 2024
EaseMyTrip.com Customer Care's response
Dear Customer,
Greetings from EaseMyTrip! This is in regards to the booking id- EMT[protected]. As per our telephonic conversation, we have informed you that as we have checked seat number 2D and wheelchair assistance have already been added to your IndiGo flight ticket. Moreover, for the SpiceJet flight, we have added seat number 5D. We hope that we are able to addressed your concern from our end. Thanks!
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