[Resolved] Easemytrip — No Refund - No Ticket Booked

pankaj_gargin

from Bengaluru, Karnataka

Address:

New Delhi, Delhi

Hi, I tried booking a ticket on 31st july through easemytrip.com. Money got deducted my account but no ticket was booked, customer care representative told me that my refund is already processed and will be done in 3 working days. I called up again on 5th July, they said it'll be done by 6th July. when I called today they said the refund is not yet processed. we'll have to initiate it now. even after asking repetedly they are not giving me any request# and saying "you'll recieve an email in 10 minutes" I did not get any email from them yet. DOB: 31 July amount: 5922 net banking - HDFC Bank Passenger Name: brij behari lal garg Regards, Pankaj

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Dec 7, 2018

Complaint marked as Resolved

Verified Support

Nov 05, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

Apologise for the trouble caused. We hope that your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or for any query you can ping us on our whats app number [protected] or you can drop us a mail on [protected]@easemytrip.com We assure you that you will not be facing any such issue in future.