[Resolved] Easemytrip — payment done but booking under process

Snjyvrsh

Address:	F NO D2 503 NISARG NIRMIRTI CO HSG SOCIETY NEAR KOKANE CHOWK PIMPLE SAUDAGAR, Pune, Maharashtra, 411027
Website:	www.easemytrip.com

I have done booking for pune_delhi_pune air india. Payment is deducted from my account but easemytrip says booking pending. When i checked through air india help desk, they said booking is done only for pune_delhi. Easemytrip customer care number does not work as always. When contacted through whatsapp only reply i get is we will get back to you. Now i do not know if i need to book another ticket for return. By the time easemytrip comes back with excuse, ticket price will be already high. They should at least come back immediately and update customer about status of booking so that i can plan further.

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Feb 17, 2020

Complaint marked as Resolved

Thanks for working with air India to get the tickets confirmed.

EaseMyTrip.com customer support has been notified about the posted complaint.

Feb 16, 2020

Updated by Snjyvrsh Booking ID EMT70481991

Verified Support

Feb 17, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

Accept millions of best wishes for your wonderful and safe Journey!

Kindly find your confirmed EMT70481991 E-Ticket attached.

PN: We request to call the airline 48 - 24 hours prior to the departure to check if there are any terminal/date/time changes in order to avoid any inconvenience.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)